Richland Riverfront Hotel, an Ascend Hotel Collection Member

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Richland Riverfront Hotel, an Ascend Hotel Collection Member

Exterior
Lobby
Point of interest
Water view
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Pool
  • Breakfast included
  • Housekeeping

Explore the area

Map
50 Comstock Street, Richland, WA, 99352
  • Howard Amon Park
    7 min walk
  • Richland - Benton City Loop
    11 min walk
  • Columbia River Exhibition of History, Science and Technology
    12 min walk
  • Richland, WA (RLD)
    9 min drive

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Room, 1 King Bed, Non Smoking, River View

  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Richland

With a stay at Richland Riverfront Hotel, an Ascend Hotel Collection Member in Richland (South Richland), you'll be within a 5-minute drive of Howard Amon Park and Columbia Point Golf Course. .This family-friendly hotel is 1.3 mi (2.1 km) from Kadlec Regional Medical Center and 3.4 mi (5.5 km) from Bookwalter Winery.

What's nearby

  • Howard Amon Park - 7 min walk
  • Columbia Point Golf Course - 19 min walk
  • Kadlec Regional Medical Center - 3 min drive
  • Columbia Center Mall - 7 min drive
  • Toyota Center - 8 min drive

Getting around

  • Pasco Station - 14 min drive
  • Richland, WA (RLD) - 9 min drive

Restaurants

  • ‪Wendy's - ‬19 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Flight Tap & Table - ‬2 min drive
  • ‪Roasters Coffee - ‬7 min walk

About this property

Richland Riverfront Hotel, an Ascend Hotel Collection Member

Art Deco Richland hotel in South Richland with free breakfast
Richland Riverfront Hotel, an Ascend Hotel Collection Member offers 136 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Richland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 136 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including a spa tub, a sauna, and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, an arcade/game room, and wedding services.
Enjoy Mexican cuisine at Salud Bar & Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in Richland? This hotel has 720 square feet (67 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Salud Bar & Kitchen - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Salud Bar & Kitchen

Things to do

  • Arcade/games room
  • Basketball
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • A hot tub

Family friendly

  • Arcade/games room
  • Children's pool
  • Fence around the pool
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Playground
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (720 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Handrails in stairwells
  • Pool access ramp on site
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Renovated entire property – December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 6.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from April to October
Pool access available from 10:00 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shilo Inn Suites Hotel Richland
Shilo Inn Suites Richland
Richland Shilo Inn
Shilo Inn Richland Hotel Richland
Shilo Inn Suites Hotel Richland
Riverfront Hotel SureStay Collection by Best Western
The Riverfront Hotel SureStay Collection by Best Western
Richland Riverfront Hotel an Ascend Hotel Collection Member

Richland Riverfront Hotel, an Ascend Hotel Collection Member Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 176 out of 500 reviews" "
Rating 8 - Good. 131 out of 500 reviews" "
Rating 6 - Okay. 85 out of 500 reviews" "
Rating 4 - Poor. 51 out of 500 reviews" "
Rating 2 - Terrible. 57 out of 500 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Petina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved being by the river trail
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful night stay. Room clean and dtaff is friendly. Do not leave without visiting SALUD! restaurant and bar. Food is delicious.
Stayed 1 night in Oct 2024

10/10 Excellent

Sydney, Tamarac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Sep 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool area very clean
Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast used washable plates, bowl & silverware, not disposable. Thank you for doing that.
Stayed 1 night in Sep 2024

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Our trip to support an athlete in the first ever Ironman Triathlon was a great experience in part due to our stay at this hotel. The staff was friendly, the breakfast was good and the pool was delightful. The location right on the river walk is superb. Highly recommend this hotel and plan to return next summer.
Stayed 2 nights in Sep 2024

2/10 Terrible

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
I give good or better ratings for staff and facilities. I gave the poor overall rating because we were given an additional charge on arrival for “amenities “. I was told this charge was for things like, Wi-Fi, breakfast and the pool area. These were implied to be free. When I paid in advance, I was given to believe I had paid in full. We will never stay there again nor any “Choice” facility.
Stayed 1 night in Sep 2024

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Francisco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good place for business travelers.
Stayed 1 night in Sep 2024

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a night stay.
Stayed 1 night in Aug 2024

8/10 Good

Ana, Mexico City

Travelled with family
Liked: Cleanliness, staff & service
I didnt likeBed setting
Stayed 2 nights in Sep 2024

6/10 Okay

Rajah

Stayed 1 night in Sep 2024

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Was here for Ironman 70.3. Close enough to the course and great views of the river. Clean and well maintained
Stayed 2 nights in Sep 2024

6/10 Okay

Lesley

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It says it has a terrace but it is part of the restaurant and not usable unless dining in the restaurant. Staff were not customer service focused
Stayed 3 nights in Sep 2024

8/10 Good

Brad

Travelled with family, Business traveller
Good sized room
Stayed 2 nights in Sep 2024

8/10 Good

Seth

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
staff were a bit standoffish
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin and interface with front desk was difficult and not welcoming. We asked for a late checkout and were granted it but then in the morning when confirmed, we were told it was not feasible. Housekeeping banged loudly on door interrupting a phone call and trying to enter at 11 when we had confirmed 12. Overall very disappointing even in the face of low expectations due to mistake on part of VRBO that landed us there. Won’t be back.
Stayed 1 night in Sep 2024

8/10 Good

Jon

Travelled with family
Liked: Cleanliness
Things were neat and clean, but I'm going to have to take up the price with Expedia because i got overcharged for the room
Stayed 2 nights in Sep 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities
Great location for the 70.3 race. Room was comfortable & had all needed amenities. Plumbing needs some attention as the sink wouldn’t drain properly & the toilet kept malfunctioning.
Stayed 2 nights in Sep 2024

10/10 Excellent

Samuel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many activities! Beds could be better. Spartan, but big rooms. All amenities you need.
Stayed 2 nights in Sep 2024

8/10 Good

Angi

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Byron

Need a reciept please
Stayed 2 nights in Sep 2024

10/10 Excellent

Lyneve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Allyson

Stayed 2 nights in Aug 2024