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Candlewood Suites Richmond North Glen Allen, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Richmond North Glen Allen, an IHG Hotel

Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
10609 Telegraph Rd, Glen Allen, VA, 23059
  • Henrico Sports & Events Center
    7 min walk
  • The Crossings Golf Club
    3 min drive
  • Lewis Ginter Botanical Garden
    8 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    25 min drive

Room options

View all photos for Standard Suite

In-room safe, desk, laptop workspace, blackout curtains

Standard Suite

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

  • 23 sq m
  • Sleeps 5
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Wheelchair)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Non Smoking (Wheelchair)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (1 Queen)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (1 Queen)

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior
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About the area

Glen Allen

With a stay at Candlewood Suites Richmond North Glen Allen, an IHG Hotel in Glen Allen, you'll be in a shopping district, within a 15-minute drive of Broad Street and Henrico Sports & Events Center. .This hotel is 10.9 mi (17.5 km) from Virginia Commonwealth University and 12.7 mi (20.5 km) from Short Pump Town Center.

What's nearby

  • Henrico Sports & Events Center - 7 min walk - 0.6 km
  • The Crossings Golf Club - 3 min drive - 2.7 km
  • Lewis Ginter Botanical Garden - 8 min drive - 7.9 km
  • Richmond Raceway - 13 min drive - 13.8 km
  • Virginia Commonwealth University - 15 min drive - 17.5 km

Getting around

  • Ashland Station - 12 min drive
  • Richmond Intl. Airport (RIC) - 25 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Texas Roadhouse - ‬7 min walk
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Candlewood Suites Richmond North Glen Allen, an IHG Hotel

Hotel in Glen Allen with a 24-hour fitness center and a 24-hour business center
Candlewood Suites Richmond North Glen Allen, an IHG Hotel offers 84 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Premium cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 84 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, and housekeeping is provided weekly.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Richmond North Glen Allen, an IHG Hotel.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour fitness centre

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Comprehensive food waste policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch HDTV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Richmond Hotel Glen Allen North
Candlewood Suites Richmond North Glen Allen
Candlewood Suites Richmond North Glen Allen Hotel
Candlewood Suites Richmond Gl
Candlewood Suites Richmond North Glen Allen
Candlewood Suites Richmond North Glen Allen an IHG Hotel
"Candlewood Suites Richmond North Glen Allen an IHG Hotel"
Candlewood Suites Richmond North Glen Allen, an IHG Hotel Hotel

Candlewood Suites Richmond North Glen Allen, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 202 out of 587 reviews" "
Rating 8 - Good. 174 out of 587 reviews" "
Rating 6 - Okay. 91 out of 587 reviews" "
Rating 4 - Poor. 54 out of 587 reviews" "
Rating 2 - Terrible. 66 out of 587 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Anshonique

Liked: Staff & service
Disliked: Cleanliness
The room wasn’t very clean, the bathroom specifically. Also the hallway smelled pretty bad. Other than that the stay was decent.
Stayed 2 nights in Aug 2024

8/10 Good

Laura

Travelled with family
Liked: Staff & service, amenities
The whole place had a musty dirty sock smell.
Stayed 8 nights in Jul 2024

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property smelled like Marijuana smoke everywhere. All the floors and countertops were sticky. Carpet looked like it had not been cleaned in years. Totally sketchy area. We coildnt get out of there fast enough
Stayed 1 night in Aug 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, room comfort
The only thing I did not like about my stay was that my room didn't have a blackout curtain at the window and it usually is one at the window when I stay there.
Stayed 1 night in Aug 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness
Weekend
Would stay again
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Would not stay here again
My extended family members stayed here for one night due to an event in the area. Check in was quick, size of room was nice because the rooms had a kitchenette. Comfort of bed was good, bed sheets clean but mattress underneath was really dirty. Overall hotel cleanliness was subpar- the common areas such as lobby, hallways and elevators were especially dirty- definitely looked like no one has vacuumed the carpet in a long time. Some parts of the hotel smelled really bad, including some of the guest rooms.
Stayed 1 night in Jul 2024

6/10 Okay

dragana

Stayed 3 nights in Jul 2024

6/10 Okay

Rebecca L

Disliked: Property conditions & facilities
Shampoo and soaps were broken. Older furnishings. Good to price.
Stayed 1 night in Jul 2024

8/10 Good

Damon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice. The staff was easy to work with and it was very close to where I needed to be for the weekend. The only issue we had was that the A/C unit leaked and made the carpet wet. I told the staff and they went to check on it right away.
Stayed 2 nights in Jul 2024

2/10 Terrible

Linda

Travelled with group
Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Kin

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 1 night in Jun 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not perfect but good
We arrived late on Saturday night, the front desk clerk was outside trying to find someone a parking spot. Parking was terrible no spots to be found and no nearby parking. When the clerk came inside he was friendly and efficient. The room was comfortable and clean although I found a couple of hairs on the shower wall. There is also a little traffic noise as the hotel is close to the highway.
Stayed 1 night in Jun 2024

2/10 Terrible

Tashella

Stayed 1 night in Jun 2024

10/10 Excellent

Maria Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Quick check in. Room was very clean. All kitchen supplies in the room. We had a large fridge and freezer that we need for a cooler we had. The lobby has games/movies you can borrow. Comfortable beds and spacious room. Would stay again.
Stayed 1 night in Jun 2024

8/10 Good

RICCI

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in May 2024

10/10 Excellent

Allen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Fast and easy check in, quiet spacious rooms, with comfortable beds.
Stayed 1 night in Jun 2024

4/10 Poor

Caitlyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was nice and bed was comfortable which is why I gave it two stars instead of one. So noisy! Right next to 95 and near some airport, makes for a long noisy night. Weird brown splatter on wall behind and next to bed. Definitely didn’t look the the pictures!
Stayed 1 night in Jun 2024

10/10 Excellent

Denfield

Travelled with partner
I love it.
Stayed 2 nights in Jun 2024

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff couldn't find the luggage cart.to unload for a handicap person
Stayed 1 night in Jun 2024

6/10 Okay

Shari

Stayed 1 night in Jun 2024

6/10 Okay

Aniq

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

6/10 Okay

Shawn

Disliked: Cleanliness, property conditions & facilities
I liked the kitchen in the room.
Stayed 1 night in Jun 2024

6/10 Okay

Patricia

Travelled with family
Liked: Room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Alexis

Stayed 1 night in May 2024

8/10 Good

Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Henrico Sportsplex!
Stayed 2 nights in May 2024