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Candlewood Suites Richmond - West Broad by IHG

2.5 star property

Photo gallery for Candlewood Suites Richmond - West Broad by IHG

Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Property amenity
BBQ/picnic area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
2100 Dickens Rd, Richmond, VA, 23230
  • Henrico Doctors' Hospital
    ‪4 min drive‬
  • University of Richmond
    ‪5 min drive‬
  • Lewis Ginter Botanical Garden
    ‪6 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King Bed)

Room amenity

Suite, 1 Bedroom (1 King Bed)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication Accessible)

Room amenity

Suite, 1 Bedroom, Accessible (Communication Accessible)

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communication Accessible)

Room amenity

Studio Suite, 1 King Bed, Accessible (Communication Accessible)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Room amenity

Suite, 1 Bedroom (2 Queen Beds)

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite (Room Type Assigned at Check-In)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite (Room Type Assigned at Check-In)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Richmond - Midtown by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1158)
The price is NZ$259
for 1 room
includes taxes & fees
14 Apr - 15 Apr
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About the area

Richmond

When you stay at Candlewood Suites Richmond - West Broad by IHG in Richmond, you'll be in the business district, within a 10-minute drive of University of Richmond and Virginia Commonwealth University. .This hotel is 7.8 mi (12.6 km) from Short Pump Town Center and 5.8 mi (9.3 km) from Richmond Raceway.

What's nearby

  • Henrico Doctors' Hospital - 4 min drive - 3.1 km
  • University of Richmond - 5 min drive - 4.2 km
  • Lewis Ginter Botanical Garden - 6 min drive - 5.7 km
  • Carytown - 7 min drive - 6.8 km
  • Virginia Commonwealth University - 9 min drive - 7.6 km

Getting around

  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Intl. Airport (RIC) - 20 min drive

Restaurants

  • ‪Burger King - ‬16 min walk
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Denny's - ‬1 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive

About this property

Candlewood Suites Richmond - West Broad by IHG

Suburban hotel with a fitness center and a 24-hour front desk
Candlewood Suites Richmond - West Broad by IHG offers 98 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 49-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 98 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 49-inch flat-screen televisions with cable programming provide entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
You can enjoy a meal at the restaurant serving the guests of Candlewood Suites Richmond - West Broad by IHG, or stop in at the snack bar/deli.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
Candlewood Suites Richmond - West Broad by IHG has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Days Inn Richmond West Broad
Days Richmond West Broad
Candlewood Suites Richmond West Broad Hotel
Candlewood Suites Broad Hotel
Candlewood Suites Richmond West Broad
Candlewood Suites Broad
Candlewood Suites Richmond West Broad
Candlewood Suites Richmond West Broad by IHG
Candlewood Suites Richmond West Broad an IHG Hotel
Candlewood Suites Richmond - West Broad by IHG Hotel
Candlewood Suites Richmond - West Broad by IHG Richmond
Candlewood Suites Richmond - West Broad by IHG Hotel Richmond

Candlewood Suites Richmond - West Broad by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 453 out of 888 reviews
Rating 8 - Good. 237 out of 888 reviews
Rating 6 - Okay. 82 out of 888 reviews
Rating 4 - Poor. 58 out of 888 reviews
Rating 2 - Terrible. 58 out of 888 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When in Richmond, we always stay at the Candlewood and would always recommend staying there.
Stayed 1 night in Dec 2024

10/10 Excellent

tara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 3 nights here and it was perfect. The hotel was close to the family we were visiting and the price per night was great. It was quiet and the parking was plentiful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Norma

Stayed 3 nights in Dec 2024

10/10 Excellent

Ronaysha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Fahad

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything was good, except for the water cutting off multiple times for hours on end. Couldn’t flush toilet, brush teeth, or shower. A deal breaker.
Stayed 2 nights in Dec 2024

4/10 Poor

Natonya

The room was cold. I fell asleep but woke up cold. Last time, I woke up it was around 1:50 AM. I called to ask for an extra blanket but there were no extra blankets due it being a "full house". This is confusing to me because per cost a room there should be an extra. Additiinally, I turned the heat up and heard the compressor click on BUT a few mins later COLD air was coming out. Lastly I did NOT like the long strains of hair on the left side the bed.
Stayed 1 night in Dec 2024

8/10 Good

Greg

Business traveller
Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Griffin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great qulity and plenty of space in the suites
Stayed 1 night in Dec 2024

10/10 Excellent

Benetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Tammy, Bath

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Fredrika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was cool! I'll be back
Stayed 2 nights in Nov 2024

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Tammy, Bath

Travelled with family
Liked: Staff & service
Comfortable beds and welcoming staff but lacking in cleanliness and some services.
Stayed 3 nights in Nov 2024

4/10 Poor

Sara

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

I-Tuere

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Tonye

Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lise, Charlottesville

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, roomy, big fridge, safe
Stayed 1 night in Nov 2024

6/10 Okay

Dhamodaran

Liked: Cleanliness, staff & service
The shower was bot working in the room i stayed in, otherwise it is good
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Nov 2024

8/10 Good

Vladan, Falls Church

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Comfortable and convenient. Close to the highway. The suite was fine and spacious, bed and bathroom were fine. Nice toiletries. Cons: The floors could have bern cleaner. The furniture is dated and we could not control the room temperature. The area is meh.
Stayed 1 night in Nov 2024