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Extended Stay America Suites North Chesterfield Arboretum

2.5 star property

Photo gallery for Extended Stay America Suites North Chesterfield Arboretum

Property amenity
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | Private kitchen

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Breakfast included
  • Parking included
  • 24/7 front desk

Explore the area

Map
241 Arboretum Pl, Richmond, VA, 23236
  • Chippenham Hospital
    ‪4 min drive‬
  • Chesterfield Towne Center
    ‪6 min drive‬
  • University of Richmond
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(91 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(31 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Richmond-Midlothian

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1387)
The price is NZ$216
for 1 room
includes taxes & fees
14 Jul - 15 Jul
La Quinta Inn & Suites by Wyndham Richmond-Midlothian

About the area

Richmond

With a stay at Extended Stay America Suites North Chesterfield Arboretum in Richmond (North Chesterfield), you'll be within a 15-minute drive of University of Richmond and Virginia Commonwealth University. .This hotel is 16.1 mi (25.9 km) from Short Pump Town Center and 9.3 mi (14.9 km) from Broad Street.

What's nearby

  • Chippenham Hospital - 4 min drive - 5.8 km
  • Chesterfield Towne Center - 6 min drive - 6.5 km
  • Maymont Park - 11 min drive - 11.9 km
  • Virginia Commonwealth University - 11 min drive - 14.3 km
  • University of Richmond - 12 min drive - 12.1 km

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Richmond Intl. Airport (RIC) - 24 min drive

Restaurants

  • ‪Cookout - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Kickback Jack's - ‬3 min drive
  • ‪Sushi King - ‬5 min walk

About this property

Extended Stay America Suites North Chesterfield Arboretum

Suburban hotel with free breakfast and a 24-hour front desk
Extended Stay America Suites North Chesterfield Arboretum offers 123 accommodations with coffee/tea makers and irons/ironing boards. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 123 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and a vending machine.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America North Chesterfield
Extended Stay America North Chesterfield Arboretum Hotel
Extended Stay America North Chesterfield Arboretum Aparthotel
Extended Stay America North Chesterfield Arboretum Richmond
Homestead Studio Suites Richmond / Midlothian Hotel Richmond
Extend Stay America Chesterfi
Extended Stay America North Chesterfield Arboretum
Extended Stay America Suites North Chesterfield Arboretum Hotel

Extended Stay America Suites North Chesterfield Arboretum Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 829 out of 1232 reviews
Rating 8 - Good. 62 out of 1232 reviews
Rating 6 - Okay. 82 out of 1232 reviews
Rating 4 - Poor. 96 out of 1232 reviews
Rating 2 - Terrible. 163 out of 1232 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Cinamon

Stayed 2 nights in Mar 2025

10/10 Excellent

urfi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Stayed 1 night in Mar 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Mar 2025

2/10 Terrible

DEBORAH, Delray Beach

Disliked: Cleanliness, amenities, property conditions & facilities
The room was very dirty. Under the toilet seat had feces. The drawers were very dirty. The floor was dirty. The hallways were dirty. I was shown two other rooms and the sheets were not changed and there was hair on them. One room had windows that could not be closed and were filthy. The reception person took pictures and let the manager know. I do not recommend this hotel. The reception man was very nice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alfonso

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Douglas

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

NOT A 7.8 HOTEL. DON'T STAY HERE

DON"T STAY HERE. IT IS NOT A 7.8 HOTEL!! Shame on Hotels.com for allowing this place to have a 7.8 stars without verification. This needs to be investigated. This place is a 4 at best. Old Old Old Old. Smell of smoke, rotten cabinets, hair on sheets. Candy under the bed. Someone's dirty sock behind the chair. Opened soap package in bathroom, everything that was once white is yellow. This place has not been refurburshed since 1990. Smoke detector from 1990. No way on God's green earth is this place a 7.8. No way at all. I have stayed in more hotels than most people and traveled the world. Hotels.com needs to investigate this for review fraud. If it wasn't for the last-minute costs of another hotel, we would have moved instantly. And I have lived in the desert for years. I can stand a few bugs and dirt, but this place is disgusting.
Stayed 3 nights in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Friendly staff. Clean property
Stayed 1 night in Mar 2025

6/10 Okay

Elnor

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Very dirty and outdated

We stayed there 3 nights. Everywhere they have signs for non smoking but as son as you open the room door, its smells so bad. Also bathroom sink was very dirty while the bath tub full of small hair, bathroom was not cleaned at all. While you cant control all the hotel guest, every night people and little kids where in the hallway healing and shouting and management did nothing to stop that. It happened all 3 nights. I did complain the second day to front desk about room smelling, I was offer to change the rooms but I didn't agree on that and they told me they will go and use some spray to refresh the room but that never happened. We paid $125 per night and its not worth it. The grab and go breakfast was a joke. One bar, one small muffing and cofree.
Stayed 3 nights in Mar 2025

10/10 Excellent

lina

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Mar 2025

10/10 Excellent

ishita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean

Stayed 1 night in Mar 2025

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
There was marijuana and vaping odor throughout the hotel, including the lobby, hallway, and our room.
Stayed 2 nights in Mar 2025

8/10 Good

jannet

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room smell of cigarettes
Stayed 2 nights in Mar 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

No clean and smelly

The room had a horrible smell as well of the hallway and entryway. It’s clear people smoke in the hotel. My room was dirty the bedsheets looked unclean and there was dust and dirt on the floor. There was hair in the shower and the bathroom had a horrible smell that almost made me vomit. I had to leave the vent on 24/7.
Stayed 2 nights in Mar 2025

6/10 Okay

Alfonso

Stayed 1 night in Mar 2025

10/10 Excellent

vivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean room

Stayed 1 night in Mar 2025

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Stayed 1 night in Mar 2025

4/10 Poor

Harriett

Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Awesome staff. Clean environment
Stayed 1 night in Mar 2025

10/10 Excellent

Deja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jacob

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Mar 2025

2/10 Terrible

Hyunkyung

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I found gum like material in the faucit. And one of four lamps was not working. The gum like material was confirmed as unidentifed wrinkled paper by houskeeping. Why should it be there? It spoiled my vacation, They did not offer me any compensatin.
Stayed 2 nights in Mar 2025

10/10 Excellent

urwa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Clean
Stayed 1 night in Mar 2025