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Hampton Inn & Suites Richmond Short Pump

2.5 star property

Photo gallery for Hampton Inn & Suites Richmond Short Pump

Exterior
Business centre
Desk, laptop workspace, WiFi, bed sheets
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
12341 West Broad Street, Richmond, VA, 23233
  • Sheltering Arms Institute
    ‪17 min walk‬
  • Short Pump Town Center
    ‪3 min drive‬
  • Historic Tuckahoe
    ‪11 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪30 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Desk, laptop workspace, WiFi, bed sheets

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Desk, laptop workspace, WiFi, bed sheets

Room, 1 King Bed, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Bathtub

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Desk, laptop workspace, WiFi, bed sheets

Room, 1 King Bed, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, WiFi, bed sheets

Suite, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Bathroom

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Bathtub

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Desk, laptop workspace, WiFi, bed sheets

Room, 2 Queen Beds, Refrigerator & Microwave

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Drury Plaza Hotel Richmond

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, (2615)
The price is NZ$383
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Drury Plaza Hotel Richmond

About the area

Richmond

When you stay at Hampton Inn & Suites Richmond Short Pump in Richmond, you'll be in a shopping district, within a 15-minute drive of Short Pump Town Center and University of Richmond. .This hotel is 1.2 mi (1.9 km) from Sheltering Arms Institute and 5.3 mi (8.5 km) from Elk's Lodge.

What's nearby

  • Sheltering Arms Institute - 17 min walk
  • Short Pump Town Center - 3 min drive
  • Henrico Doctors' Hospital - 12 min drive
  • University of Richmond - 15 min drive
  • Lewis Ginter Botanical Garden - 15 min drive

Getting around

  • Richmond Main Street Station - 20 min drive
  • Richmond Intl. Airport (RIC) - 30 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Casa del Barco - Short Pump Town Center - ‬3 min drive
  • ‪Firebirds Wood Fired Grill - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive

About this property

Hampton Inn & Suites Richmond Short Pump

Suburban hotel with a fitness center and a 24-hour business center
Hampton Inn & Suites Richmond Short Pump offers 128 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. 28-inch flat-screen televisions come with premium cable channels and pay movies. Microwaves and coffee/tea makers are provided. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 128 guestrooms featuring microwaves and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Buffet breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–9:00 AM

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Microwave
  • Mini-fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • 24-hour business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Handrails in stairwells
  • In-room accessibility
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 28-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn & Suites Richmond Short Pump Hotel
Hampton Inn & Suites Richmond Short Pump Richmond
Hampton Inn & Suites Richmond Short Pump Hotel Richmond

Hampton Inn & Suites Richmond Short Pump Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 223 out of 294 reviews
Rating 8 - Good. 45 out of 294 reviews
Rating 6 - Okay. 10 out of 294 reviews
Rating 4 - Poor. 7 out of 294 reviews
Rating 2 - Terrible. 9 out of 294 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tiana

Travelled with family
Liked: Amenities
Very Clean! Staff very friendly and helpful! Near many shopping and dining options! Daily breakfast tasty with many options!
Stayed 3 nights in Nov 2024

8/10 Good

Juan, Weston

Travelled with family
Liked: Cleanliness, property conditions & facilities
This Hampton Inn falls at the average rating, the staff was not precisely too welcoming. Just average room, cleaning, breakfast, service.
Stayed 3 nights in Nov 2024

4/10 Poor

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kailynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will the front end manager was absokutely amazing diring the entire stay and checked on us to make sure we had everything we needed. Staff were all polite, friendly, and helpful with recommendations! Definitely would stay again
Stayed 2 nights in Nov 2024

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is somewhat new but faf superior than another hampton near by. Very clean, very nice front end staff as well as the lady who runs the breakfast area! All very friendly and helpful. Will def. stay again when in town.
Stayed 2 nights in Nov 2024

6/10 Okay

Scot

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special. Since it is a Hampton, it was a cut above the average hotel, but nothing made it stand out as exceptional.
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kirsten, Algona

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely nice and welcoming
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location and hotel
Everything was great about our stay! Susan at the front desk was so sweet and helpful and our room was spacious and comfy! Breakfast had a great spread. We definitely will stay at this property again!
Stayed 1 night in Oct 2024

8/10 Good

jaleesa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Persephone

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff exemplified excellent customer service from check in to check out.
Stayed 3 nights in Oct 2024

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms. Staff are so polite and helpful. Breakfast is good especially since it free. Fresh coffee all throughout the day. Quiet area to get away with your man but has stores to Shop close by. Only feedback water needs to be hot throughout the day and the plugs were broke by the bed. We stayed her more that 5 times as a close get away for m
Stayed 2 nights in Oct 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Leia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew, Greensboro

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hampton Inn. Good staff and facility.
Stayed 1 night in Sep 2024

8/10 Good

Catalina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location. Close to shopping, restaurants, coffee, and bars. The fitness center was very clean and had tons of equipment! The only thing I didn’t love were the sheets, they were very scratchy.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff
the staff was excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, convenient location
Stayed 1 night in Aug 2024

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best Hampton Inns I have stayed in for sure. Honestly, I would highly recommend dropping the “Our bottled water is only free for Hilton Honors members.” It is so tacky. A 20 cent bottle of water after paying $178 for a room is so pedestrian. I am a Hilton honors member but would almost hate to admit it if I was standing next to someone who wasn’t getting complimentary water because they weren’t a member. Giving complimentary water to any guest would be a nice touch and something they would remember positively. Apart from that I would definitely stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephany

Travelled with family and small children
Loved this hotel, very nice people who are very helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by Wawa for easy gas and snacks stop.
Stayed 5 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024