Tru by Hilton Ashland

2.5 star property

Photo gallery for Tru by Hilton Ashland

Exterior
Business centre
Pool
Business centre
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
101 North Carter Road, Ashland, VA, 23005
  • Randolph-Macon College
    ‪20 min walk‬
  • Henrico Sports & Events Center
    ‪9 min drive‬
  • Kings Dominion
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Ashland

With a stay at Tru by Hilton Ashland in Ashland, you'll be in the suburbs, within a 15-minute drive of Kings Dominion and Randolph-Macon College. .This hotel is 19.6 mi (31.6 km) from Short Pump Town Center and 13.6 mi (21.9 km) from Richmond Raceway.

What's nearby

  • Randolph-Macon College - 20 min walk - 1.7 km
  • Henrico Sports & Events Center - 9 min drive - 11.4 km
  • Meadow Event Park - 10 min drive - 13.7 km
  • Kings Dominion - 10 min drive - 12.1 km
  • Short Pump Town Center - 22 min drive - 31.6 km

Getting around

  • Ashland Station - 9 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Cookout - ‬9 min walk
  • ‪Cracker Barrel - ‬10 min walk
  • ‪McDonald's - ‬16 min walk

About this property

Tru by Hilton Ashland

Suburban hotel with free breakfast and a fitness center
Tru by Hilton Ashland offers 97 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Stay in one of 97 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary buffet breakfast is served daily.
Featured amenities include a business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Tru by Hilton Ashland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1079 out of 1601 reviews
Rating 8 - Good. 284 out of 1601 reviews
Rating 6 - Okay. 128 out of 1601 reviews
Rating 4 - Poor. 54 out of 1601 reviews
Rating 2 - Terrible. 56 out of 1601 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Roland

Liked: Staff & service
Disliked: Property conditions & facilities
We were told we would get a refund , never gonna happen
Stayed 1 night in Jan 2025

10/10 Excellent

George

Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional and courteous. The room was very clean and comfortable.
Stayed 1 night in Jan 2025

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice family hotel . Right off the interstate was great ! Clean but we did have 2 stink bugs show up . Might return in the future
Stayed 1 night in Dec 2024

10/10 Excellent

Marcella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Families
Wonderful spot for families! Service and cleanliness was very good. My only “meh” is the shower water was only mildly warm on the hottest setting.
Stayed 1 night in Dec 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Adam

Stayed 1 night in Dec 2024

10/10 Excellent

patricia

Stayed 1 night in Nov 2024

10/10 Excellent

Jorge, Gaithersburg

Stayed 1 night in Nov 2024

4/10 Poor

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room didn’t have any water pressure or hot water. Fridge wasn’t working
Stayed 1 night in Dec 2024

8/10 Good

Bradley

Stayed 1 night in Dec 2024

10/10 Excellent

Josue

Stayed 1 night in Nov 2024

10/10 Excellent

Muhammad

Stayed 1 night in Dec 2024

10/10 Excellent

Gary, Bayshore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean place. Nice room. Good breakfast b
Stayed 1 night in Dec 2024

10/10 Excellent

Shaira

Stayed 1 night in Dec 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay , clean room
Stayed 1 night in Dec 2024

10/10 Excellent

Diego

Travelled with family, Travelled with pets
We went with a pet and the staff couldn’t be friendlier and more welcoming and efficient. The room and property were clean and pretty new. I would definitel stay here again!
Stayed 1 night in Dec 2024

10/10 Excellent

Korak

Liked: Cleanliness, staff & service, property conditions & facilities
The services were very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Situl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very organized and clean!
Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Liked: Cleanliness, amenities
Always a great stay
Stayed 1 night in Dec 2024

10/10 Excellent

Andria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was great and close to I-95. Will definitely be staying here again.
Stayed 1 night in Dec 2024

4/10 Poor

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The actual hotel was nice and the staff was great, but our room was so noisy from the highway sounds that we could not sleep. To be fair, we did not request a change to a different room, but then again, we kept thinking it was going to get better. It did not. TRU is doing a disservice to its dedicated employees by not soundproofing the rooms that face the roadway. It’s bad enough that I felt like I had to take time to write this review. If you need to stay at this hotel, please ask for a room that faces away from 95 - that might be better.
Stayed 1 night in Dec 2024

10/10 Excellent

FREDDIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, safe area, and customer service.
Stayed 1 night in Dec 2024

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neighbors were loud at night and morning
Stayed 1 night in Dec 2024

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024