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Tru by Hilton Ashland

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Ashland

Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Business centre
Pool
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
101 North Carter Road, Ashland, VA, 23005
  • Randolph-Macon College
    20 min walk
  • Ashland/Hanover Visitor's Center
    3 min drive
  • Hanover County Courthouse
    8 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    28 min drive

Room options

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

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About the area

Ashland

With a stay at Tru by Hilton Ashland in Ashland, you'll be in the suburbs, within a 15-minute drive of Kings Dominion and Randolph-Macon College. .This hotel is 19.6 mi (31.6 km) from Short Pump Town Center and 1.3 mi (2.1 km) from Ashland/Hanover Visitor's Center.

What's nearby

  • Randolph-Macon College - 20 min walk - 1.7 km
  • Ashland/Hanover Visitor's Center - 3 min drive - 2.2 km
  • Henrico Sports & Events Center - 9 min drive - 11.4 km
  • Kings Dominion - 10 min drive - 12.1 km
  • Short Pump Town Center - 22 min drive - 31.6 km

Getting around

  • Ashland Station - 9 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Cookout - ‬9 min walk
  • ‪Cracker Barrel - ‬10 min walk
  • ‪McDonald's - ‬16 min walk

About this property

Tru by Hilton Ashland

Suburban hotel with a fitness center and a 24-hour front desk
Tru by Hilton Ashland offers 97 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Stay in one of 97 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Featured amenities include a business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Mini-fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Mini fridge

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Tru by Hilton Ashland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 890 out of 1320 reviews" "
Rating 8 - Good. 239 out of 1320 reviews" "
Rating 6 - Okay. 101 out of 1320 reviews" "
Rating 4 - Poor. 43 out of 1320 reviews" "
Rating 2 - Terrible. 47 out of 1320 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kylii

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Facility was brand new. Shower was great! Bed was hard. Pillows werent great.
Stayed 1 night in Aug 2024

10/10 Excellent

Shawanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new build, clean rooms, friendly staff and a lot of amenities! My mom and I loved the 24 hour coffee bar, they have a water station with free water, game room and free breakfast. I really enjoyed my quick overnight stay. 10/10 highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service! My son left his wallet after a stay It was found and shipped to us expediently with all the money still present!
Stayed 2 nights in Aug 2024

10/10 Excellent

Angelina

Excellent service very gracious and friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Ilya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Min-Chih

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Clean!!! Pool clean. Rooms clean. Gym clean. Lobby clean!!! Breakfast was good. Room was comfy.
Stayed 1 night in Aug 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Staff & service
The hotel has really declined in cleanliness and even more so, customer service. The woman at check in was rather snarky.
Stayed 1 night in Aug 2024

10/10 Excellent

Amara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay so much. The room was clean and the beds were comfortable. The breakfast was decent. Amenities offered were great although we did not take advantage of everything due to the fact we needed to get back on the road. Staff were friendly. Would stay again.
Stayed 1 night in Aug 2024

6/10 Okay

Antonio

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Customer service was great, my problem was we had hair in our bed and shower had to go to the front desk to get more rags because most of the rags had holes in them. My sons room toilet got clogged but the young lady that night gave us a new room right away. Overall not a bad stay the rooms just needs more attention when being cleaned.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Roseanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and pleasant to deal with lady at the front desk was very informative and so helpful and sweet. Rooms are really soundproof beds are comfortable it would be nice if you’re new places that you build would have a seat in the shower of some kind for the elderly or the people that Can’t stand up very long
Stayed 1 night in Aug 2024

10/10 Excellent

joshua

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Best place to stay hands down
This place is one of my favorite palces to stay the employees are super friendly. The rooms are outstanding and love everything about it. This hoel really feels like a family place. The employees feel as if they are family and friends then someone just serving you
Stayed 1 night in Jul 2024

8/10 Good

Tonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family time
Rooms were nice breakfast was somewhat of a pain… pancake machine wasn’t working properly and not a lot of options. But loved the pool table and shuffleboard! Pool was closed which was also a bummer.
Stayed 4 nights in Aug 2024

10/10 Excellent

don

Liked: Amenities
Awesome place
Stayed 1 night in Aug 2024

10/10 Excellent

Elisabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at a Tru hotel. I enjoyed the fresh decor and fun vibe. It was good for adults and families alike.
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was pleasant.
Stayed 1 night in Aug 2024

6/10 Okay

Garret

Liked: Staff & service
Disliked: Cleanliness
Decent location, but unclean room.
The hotel and staff itself were fine. The room I stayed in showed evidence of having not been cleaned regularly (black residue on the floor… discovered by wiping a spill of water with a white cloth), build up on part of the floor. A hair that was too long to be mine in the sink, and some odd staining on the bench under the TV. The room was not cleaned or tended to during my two night stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very clean. The girl There Saturday night around 7 at the desk was very nice and so was the gir in the morning. Just an overnight stay. The pool was not working , the lady Saturday evening said they were waiting for it to get serviced. I do alway pick a place with a pool, for I enjoy taking a swim. I was okay with it but if staying longer I may not be
Stayed 1 night in Aug 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet place to sleep
I recommend this as a dependable place to sleep that is very quiet and safe. The rooms are very small and we found the bed not to be that comfortable. It was lumpy.
Stayed 1 night in Aug 2024