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Wingate by Wyndham Richmond Short Pump

2.5 star property

Photo gallery for Wingate by Wyndham Richmond Short Pump

Interior entrance
Deluxe Room, 1 King Bed with Sofa bed, Non Smoking
Exterior
Property amenity
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
13991 N Gayton Rd, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪14 min walk‬
  • Place, Sheltering Arms Institute
    ‪2 min drive‬
  • Place, Kings Dominion
    ‪24 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(49 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

9.2 out of 10
Wonderful
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(242 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(102 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room - Non-Smoking

  • Sleeps 4

King Room - Non-Smoking

  • Sleeps 2

King Studio Suite - Non-Smoking

  • Sleeps 4

King Suite With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 4

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

2 Queen Beds, Mobility Accessible Room, Bathtub W/Grab Bars, Non-Smoking

  • Sleeps 4

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(32 reviews)
  • Sleeps 4
  • 1 King Bed

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

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About the area

Richmond

With a stay at Wingate by Wyndham Richmond Short Pump in Richmond (Short Pump), you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. .This hotel is 13.7 mi (22.1 km) from Virginia Commonwealth University and 1.8 mi (2.8 km) from Sheltering Arms Institute.

What's nearby

  • Short Pump Town Center - 14 min walk - 1.2 km
  • Sheltering Arms Institute - 2 min drive - 2.8 km
  • University of Richmond - 12 min drive - 16.7 km
  • Virginia Commonwealth University - 15 min drive - 25.6 km
  • Kings Dominion - 24 min drive - 46.8 km

Getting around

  • Richmond Main Street Station - 20 min drive
  • Richmond Intl. Airport (RIC) - 35 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬16 min walk
  • ‪Capital One Café - ‬17 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Wood & Iron - ‬14 min walk

About this property

Wingate by Wyndham Richmond Short Pump

Wingate by Wyndham Richmond Short Pump offers 102 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 102 guestrooms featuring microwaves and LCD televisions. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, while 50-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms have designer toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a fitness center. This Art Deco hotel also features complimentary wireless internet access, a fireplace in the lobby, and discounted use of a nearby fitness facility.
Grab a bite from the snack bar/deli serving guests of Wingate by Wyndham Richmond Short Pump. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Richmond? This hotel has 2200 square feet (204 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • 2,200 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 8:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wingate Richmond
Wingate Richmond Short Pump
Wingate Short Pump
Wingate Wyndham Richmond Short Pump
Wingate Wyndham Short Pump
Wingate Wyndham Short Pump Hotel
Wingate Wyndham Short Pump Hotel Richmond
Wyndham Richmond
Wyndham Richmond Short Pump
Wyndham Short Pump
Wingate Wyndham Richmond Short Pump Hotel
Wingate By Wyndham- Richmond/ Short Pump Hotel Richmond
Wingate by Wyndham Richmond Short Pump Hotel
Wingate by Wyndham Richmond Short Pump Richmond
Wingate by Wyndham Richmond Short Pump Hotel Richmond

Wingate by Wyndham Richmond Short Pump Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 986 out of 1818 reviews
Rating 8 - Good. 458 out of 1818 reviews
Rating 6 - Okay. 212 out of 1818 reviews
Rating 4 - Poor. 78 out of 1818 reviews
Rating 2 - Terrible. 84 out of 1818 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Tina

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The elevators did not work and had to lug luggage up 3 flights of stairs 3 time to get everything into the room and was not even offered an addition discount for the trouble. My with my health issues and my husband with his. Then on top of that the refrigerator was not cool even on highest setting and could not store our insulin we needed to keep cold. We had to store it at a relatives home and go take it there every night before returning to room. No small freezer section that’s in a lot of hotels in the refrigerator either to freeze the cold packs needed for the travel container for our insulin either. Though I love the beds comfort, I am 4ft 11 and I have to bring a stool to the hotel to get up into the bed. Finally, there is no disposable big dirty clothes plastic bag like in many hotels. Only these little tiny bags that might hold 1 or two items. Good pints were parking, friendly staff, clean and breakfast was great!
Stayed 3 nights in Dec 2025

6/10 Okay

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
The room was in good condition. The staff was courteous.
Stayed 3 nights in Nov 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
We stayed there one year ago and really liked the hotel, hoswever, this time our room had been totally updated. Fabulous shower, bed, and layout. Really love the window treatment shades. Staff is awesome, especially the ladies that take care of the breakfast area.
Stayed 4 nights in Nov 2025

6/10 Okay

Christine

Stayed 2 nights in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

10/10 Excellent

Lyneil

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great room - Enjoyed the stay
Stayed 3 nights in Nov 2025

6/10 Okay

Valerie

Liked: Cleanliness
Internet connection intermittent. All staff did not speak English. Elevator and ice machine not working. I asked for a room with walk in shower, and room had a bathtub without safety bars.
Stayed 6 nights in Nov 2025

6/10 Okay

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was given a handicap room, I did not need. The ac/heating unit sounded like a plane taking off, luckly I was very tired and could sleep. Room was clean but lighting in seating area , well you need more. Couch had no lights near it.
Stayed 1 night in Nov 2025

10/10 Excellent

Joanne, Weedsport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Krystal

Stayed 1 night in Nov 2025

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
It was so nice!
Stayed 1 night in Nov 2025

2/10 Terrible

David, Syracuse

Disliked: Amenities, property conditions & facilities
This property is unsafe and poorly maintained. The elevator was making a terrible noise and operating erratically. We mentioned this to the staff and they said they had called the repairman already but he wasn’t coming for hours. It didnt occur to them to place an out of order sign on it. In addition, the heater in the room was extremely loud, like a generator almost. Sleeping was difficult. I chose the hotel based on the picture of a renovated lobby and the higher price of $192 so we could have a good travel experience. No resemblance to the picture. Had better stays at $100 places, which this place should be. Advice to the franchisees, maintain it or sell it to someone who can run a hotel.
Stayed 1 night in Nov 2025

6/10 Okay

Camille

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There was no coffee maker. The tv never had any signal. The room was clean.
Stayed 3 nights in Nov 2025

10/10 Excellent

kevin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great - highly recommend.
Stayed 2 nights in Nov 2025

10/10 Excellent

Deldra

Stayed 1 night in Nov 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Ryan

Stayed 1 night in Nov 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and quiet during stay. Half of the tv channels were with not working or was having pixel problems. Breakfast was ample with the eggs very watery the first morning. Staff was friendly.
Stayed 2 nights in Nov 2025

8/10 Good

Oliver

Stayed 1 night in Nov 2025

8/10 Good

Sabrina

Business traveller
Liked: Cleanliness, staff & service
Staff was courteous and helpful. Room was clean and accommodating.
Stayed 1 night in Nov 2025

8/10 Good

Dana

Travelled with group
Liked: Staff & service
Yes, clean and friendly.
Stayed 1 night in Nov 2025

8/10 Good

Wanda

Stayed 1 night in Nov 2025

8/10 Good

jose

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Quick check-in.
Stayed 1 night in Nov 2025

8/10 Good

Geoffrey

Stayed 2 nights in Aug 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice. No complaints.
Stayed 2 nights in Nov 2025