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Wingate by Wyndham Richmond Short Pump

2.5 star property

Photo gallery for Wingate by Wyndham Richmond Short Pump

Interior entrance
Deluxe Room, 1 King Bed with Sofa bed, Non Smoking
Property amenity
Exterior
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
13991 N Gayton Rd, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪14 min walk‬
  • Place, Sheltering Arms Institute
    ‪2 min drive‬
  • Place, Kings Dominion
    ‪24 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(53 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

  • Sleeps 2

View all photos for Studio Suite, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(247 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(104 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room - Non-Smoking

  • Sleeps 4

King Room - Non-Smoking

  • Sleeps 2

King Studio Suite - Non-Smoking

  • Sleeps 4

King Suite With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 4

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

2 Queen Beds, Mobility Accessible Room, Bathtub W/Grab Bars, Non-Smoking

  • Sleeps 4

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(33 reviews)
  • Sleeps 4
  • 1 King Bed

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

View all photos for 1 King Bed Deluxe Room Non-Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

1 King Bed Deluxe Room Non-Smoking

  • Sleeps 4

View all photos for 1 King Bed Non-Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

1 King Bed Non-Smoking

  • Sleeps 2

View all photos for 1 King Bed, Mobility Accessible Studio Suite, Bathtub w/ Bars, Non-Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

1 King Bed, Mobility Accessible Studio Suite, Bathtub w/ Bars, Non-Smoking

  • Sleeps 4

View all photos for 1 King Bed, Studio Suite, Non-Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

1 King Bed, Studio Suite, Non-Smoking

  • Sleeps 4

View all photos for 2 Queen Beds Non-Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

2 Queen Beds Non-Smoking

  • Sleeps 4

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About the area

Richmond

With a stay at Wingate by Wyndham Richmond Short Pump in Richmond (Short Pump), you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. .This hotel is 13.7 mi (22.1 km) from Virginia Commonwealth University and 1.8 mi (2.8 km) from Sheltering Arms Institute.

What's nearby

  • Short Pump Town Center - 14 min walk - 1.2 km
  • Sheltering Arms Institute - 2 min drive - 2.8 km
  • University of Richmond - 12 min drive - 16.7 km
  • Virginia Commonwealth University - 15 min drive - 25.6 km
  • Kings Dominion - 24 min drive - 46.8 km

Getting around

  • Richmond Main Street Station - 20 min drive
  • Richmond Intl. Airport (RIC) - 35 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬16 min walk
  • ‪Capital One Café - ‬17 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Wood & Iron - ‬14 min walk

About this property

Wingate by Wyndham Richmond Short Pump

Wingate by Wyndham Richmond Short Pump offers 102 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 102 guestrooms featuring microwaves and LCD televisions. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, while 50-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms have designer toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a fitness center. This Art Deco hotel also features complimentary wireless internet access, a fireplace in the lobby, and discounted use of a nearby fitness facility.
Grab a bite from the snack bar/deli serving guests of Wingate by Wyndham Richmond Short Pump. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Richmond? This hotel has 2200 square feet (204 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • 2,200 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 8:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wingate Richmond
Wingate Richmond Short Pump
Wingate Short Pump
Wingate Wyndham Richmond Short Pump
Wingate Wyndham Short Pump
Wingate Wyndham Short Pump Hotel
Wingate Wyndham Short Pump Hotel Richmond
Wyndham Richmond
Wyndham Richmond Short Pump
Wyndham Short Pump
Wingate Wyndham Richmond Short Pump Hotel
Wingate By Wyndham- Richmond/ Short Pump Hotel Richmond
Wingate by Wyndham Richmond Short Pump Hotel
Wingate by Wyndham Richmond Short Pump Richmond
Wingate by Wyndham Richmond Short Pump Hotel Richmond

Wingate by Wyndham Richmond Short Pump Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 988 out of 1827 reviews
Rating 8 - Good. 456 out of 1827 reviews
Rating 6 - Okay. 217 out of 1827 reviews
Rating 4 - Poor. 80 out of 1827 reviews
Rating 2 - Terrible. 86 out of 1827 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Temple

Stayed 1 night in Dec 2025

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Dec 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, warm pool!
Stayed 1 night in Jan 2026

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was beautiful and very clean the staff was great
Stayed 2 nights in Dec 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband, and I. Wanted to celebrate the Nrw Year alone.
Stayed 1 night in Dec 2025

8/10 Good

Melinda

Liked: Cleanliness, staff & service
Great staff and rooms. Sad that the ice machines don’t work and need to go to the desk to get a bucket from the kitchen. Only complaint about this venue.
Stayed 1 night in Dec 2025

10/10 Excellent

kevin

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, perfect for an overnight visit
Stayed 1 night in Dec 2025

10/10 Excellent

Clayton

Stayed 1 night in Dec 2025

4/10 Poor

Larene

Liked: Staff & service
Disliked: Cleanliness, amenities
Something was off with this location. If you don’t look too close, it is great. But when you look at the finer details, you see where the hotel has cut corners and it shows. There was no spa/hot tub even though it is advertised as such. The indoor pool area is NOT safe and it is deteriorating the area pretty quickly. My teenage son didn’t feel well after his swim in the pool. It had strong chlorine smell and burned our eyes the longer we stayed in the pool area. Chipped paint, rusty window frames, and a musty smell in the lobby. Glad I won’t be returning.
Stayed 1 night in Dec 2025

10/10 Excellent

michele

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everyone on the staff was very helpful and the breakfast was delicious It was a great location
Stayed 2 nights in Dec 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and updated. Breakfast selection was plentiful, nicely displayed and the area was inviting.
Stayed 5 nights in Dec 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service
Clean nice room
Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very good accomodations at a favorable price.
Stayed 1 night in Dec 2025

10/10 Excellent

Ralph

Stayed 1 night in Dec 2025

8/10 Good

Phillip

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Very spacious. Breakfast could have been better but overall good experience
Stayed 2 nights in Dec 2025

10/10 Excellent

Chris

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and a good value American flag outside our window was torn and totally a rag!
Stayed 2 nights in Dec 2025

6/10 Okay

Diane

Travelled with family
Disliked: Cleanliness
Unfortunately when we arrived late Monday night, the room we were assigned smelled awful of sewage. Too late to switch, I waited till the next morning to ask for a different room. The next day, cleaning wasn’t done and we came back to a dirty room and no clean towels. Realizing it was a holiday week and short staff made for a less than pleasant stay. Too bad, as we had a very nice stay back at Thanksgiving.
Stayed 4 nights in Dec 2025

10/10 Excellent

Marie

Stayed 1 night in Dec 2025

10/10 Excellent

Utkir

Stayed 1 night in Dec 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
didn’t eat
Stayed 1 night in Dec 2025

6/10 Okay

Robert

This is a decidedly average accommodation. Positives include comfortable bed and convenient location, and breakfast staff that was cheery and attentive to the status of the buffet. The buffet itself was meh at best. There are a few things that could use improvement. The general condition of the hotel leans toward time worn- it could use fresh paint and new carpet. The elevators are pretty dingy and the underground parking suffers from seriously inadequate lighting.
Stayed 1 night in Dec 2025

8/10 Good

Cassandra

Travelled with family
Friendly staff and clean room. It was advertised as having a spa and it did not have a spa
Stayed 1 night in Dec 2025

8/10 Good

Michael, CHARLOTTESVILLE

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Dec 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room! Good breakfast and people.
Stayed 1 night in Dec 2025

10/10 Excellent

Talisha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and the staff were attentive and excellent. Love the complimentary coffee and breakfast! Love this hotel and will definitely be back again.
Stayed 1 night in Dec 2025