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Wingate by Wyndham Richmond Short Pump

2.5 star property

Photo gallery for Wingate by Wyndham Richmond Short Pump

Lobby
Free daily buffet breakfast
Exterior
Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View map
13991 N Gayton Rd, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪14 min walk‬
  • Place, Sheltering Arms Institute
    ‪2 min drive‬
  • Place, Virginia Commonwealth University
    ‪15 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(45 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(235 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(97 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(31 reviews)
  • Sleeps 4
  • 1 King Bed

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About the area

Richmond

With a stay at Wingate by Wyndham Richmond Short Pump in Richmond (Short Pump), you'll be within a 5-minute drive of Short Pump Town Center and Sheltering Arms Institute. .This hotel is 13.7 mi (22 km) from Virginia Commonwealth University and 4 mi (6.5 km) from Bowl America Short Pump.

What's nearby

  • Short Pump Town Center - 14 min walk - 1.2 km
  • Sheltering Arms Institute - 2 min drive - 2.8 km
  • Virginia Commonwealth University - 15 min drive - 25.6 km
  • Greater Richmond Convention Center - 17 min drive - 27.7 km
  • Kings Dominion - 24 min drive - 46.8 km

Getting around

  • Richmond Main Street Station - 19 min drive
  • Richmond Intl. Airport (RIC) - 30 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬16 min walk
  • ‪Wood & Iron - ‬13 min walk
  • ‪Capital One Café - ‬16 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬16 min walk

About this property

Wingate by Wyndham Richmond Short Pump

Art Deco hotel with free breakfast and a fitness center
Wingate by Wyndham Richmond Short Pump offers 102 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 102 guestrooms featuring microwaves and LCD televisions. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, while 50-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms have designer toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a fitness center. This Art Deco hotel also features complimentary wireless internet access, a fireplace in the lobby, and discounted use of a nearby fitness facility.
Grab a bite from the snack bar/deli serving guests of Wingate by Wyndham Richmond Short Pump. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Richmond? This hotel has 2200 square feet (204 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 2,200 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night
Cribs (infant beds) are available for USD 15 per night

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 15 per night
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 8:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wingate Richmond
Wingate Richmond Short Pump
Wingate Short Pump
Wingate Wyndham Richmond Short Pump
Wingate Wyndham Short Pump
Wingate Wyndham Short Pump Hotel
Wingate Wyndham Short Pump Hotel Richmond
Wyndham Richmond
Wyndham Richmond Short Pump
Wyndham Short Pump
Wingate Wyndham Richmond Short Pump Hotel
Wingate By Wyndham- Richmond/ Short Pump Hotel Richmond
Wingate by Wyndham Richmond Short Pump Hotel
Wingate by Wyndham Richmond Short Pump Richmond
Wingate by Wyndham Richmond Short Pump Hotel Richmond

Wingate by Wyndham Richmond Short Pump Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1003 out of 1822 reviews
Rating 8 - Good. 456 out of 1822 reviews
Rating 6 - Okay. 205 out of 1822 reviews
Rating 4 - Poor. 77 out of 1822 reviews
Rating 2 - Terrible. 81 out of 1822 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Willard, Broadlands

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a clean and quiet room with a newer TV. The AC workedgreat the staff was friendly and the breatfast was fine.
Stayed 1 night in Aug 2025

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The beds are amazing!!

Ok so gave them 5 stars mostly because it was the best sleep I’ve ever had at a hotel. The beds were perfect! And I’m personally allergic to feather pillows, so I was happy they don’t use those. The place was clean maybe a little older in the halls but not much. The rooms were well taken care of. Staff was very friendly even when we had a middle of the night arrival. The pool is really enjoyable. The only knock I’d give them is small. They put out a nice breakfast buffet but the eggs are powdered and kind of gross and the sausage is all dried up and kind of gross. They had lots of other options so it didn’t affect our opinion of them. I’d would recommend them for a comfortable stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly. Smelled clean as soon as you walked in the front lobby. Room was clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

marta

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Tabitha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near major mall (2mins) with multiple restaurants to choose from.
Stayed 3 nights in Aug 2025

8/10 Good

Hillary

Stayed 1 night in Aug 2025

6/10 Okay

Lawrence

There was some confusion with double booking that never got sorted out.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great area!

Love this area! Our number one place to stop.
Stayed 1 night in Aug 2025

6/10 Okay

Cavin

Disliked: Staff & service
Parking spots are weird , and the staff was not very friendly at all . We only had one towel in our room , and when we asked for another she seemed like it was a problem over were lying . Definitely won’t be staying here again .
Stayed 1 night in Aug 2025

10/10 Excellent

Daikera

Stayed 1 night in Aug 2025

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, nice hotel with breakfast

Nice place, but air conditioning is very noisy
Stayed 1 night in Jul 2025

8/10 Good

Loye

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location.
Stayed 1 night in Aug 2025

10/10 Excellent

Talisha

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Alfred

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place for the price

Stayed 1 night in Aug 2025

8/10 Good

Fahd, Al-daiya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is wonderful
Stayed 4 nights in Aug 2025

8/10 Good

Shaukur, Philadelphia

Business traveller
Liked: Staff & service
I had an issue with my bathroom had a bad odor in it I called and a cleaner came just made the bed and left. The odor lingered for the 3 days I was there
Stayed 3 nights in Aug 2025

10/10 Excellent

Manal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

Great hotel! Very clean, close to a lot of activities. Room was great king-size bed and a sofa & well stocked bathrooms. Will definitely be back.
Stayed 1 night in Aug 2025

8/10 Good

Lyrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean, with sufficient amenities
Stayed 3 nights in Aug 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was very nice. However, the pool was definitely over chlorinated, it was so over chlorinated, we couldn’t wait to get to back our room to take a shower… The door to the lower garage kept constantly jamming, we reported the issue at the front desk. Their solution was to put in a wedge, so the door couldn’t close & get stick however people remove the wedge thinking they should lock the door. Could not reopen
Stayed 3 nights in Aug 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and the facility was clean. The room was laid out nicely and the bed was comfy. The gym was not up to par though.
Stayed 2 nights in Aug 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my go to hotel when in Richmond. It’s usually clean and breakfast isn’t bad but typical.
Stayed 4 nights in Aug 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025