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Renaissance Asheville Downtown Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Renaissance Asheville Downtown Hotel

Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Exterior
Indoor pool
Lobby
Breakfast, lunch, dinner served; American cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Laundry
    Laundry

Explore the area

Map
31 Woodfin Street, Asheville, NC, 28801
  • Thomas Wolfe Memorial
    4 min walk
  • Pack Square
    5 min walk
  • Buncombe County Courthouse
    6 min walk
  • Asheville, NC (AVL-Asheville Regional)
    19 min drive

Room options

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom

Exterior

Presidential Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hotel Indigo Asheville Downtown, an IHG Hotel
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1002)
The price is NZ$399
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hotel Indigo Asheville Downtown, an IHG Hotel

About the area

Asheville

In the heart of Asheville, Renaissance Asheville Downtown Hotel is within a 5-minute drive of Buncombe County Courthouse and Grey Eagle. .This hotel is 1.6 mi (2.5 km) from University of North Carolina at Asheville and 2.8 mi (4.5 km) from Asheville Mall.

What's nearby

  • Harrah's Cherokee Center - Asheville - 10 min walk - 0.9 km
  • The Orange Peel - 11 min walk - 1.0 km
  • University of North Carolina at Asheville - 3 min drive - 2.6 km
  • Asheville Mall - 5 min drive - 4.6 km
  • Biltmore Estate - 13 min drive - 8.4 km

Getting around

  • Asheville Regional Airport (AVL) - 19 min drive

Restaurants

  • ‪Pack's Tavern - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Old Europe - ‬6 min walk
  • ‪Off The Wagon Dueling Piano Bar Asheville - ‬4 min walk
  • ‪Renaissance Asheville - ‬1 min walk

About this property

Renaissance Asheville Downtown Hotel

Hotel with a 24-hour fitness center, a quick walk to Buncombe County Courthouse
Renaissance Asheville Downtown Hotel offers 278 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 48-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 278 guestrooms featuring refrigerators and Smart televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Writers Bistro, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Asheville? This hotel has 8085 square feet (751 square meters) of space consisting of a conference center and 12 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Writers Bistro - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered self parking on site (surcharge; includes in/out privileges)
  • Secured uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Writers Bistro

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre (8085 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 122
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 91
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 48-inch smart TV
  • TV channels
  • Hulu
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Uncovered self parking fee: USD 25 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Asheville Renaissance
Asheville Renaissance Hotel
Hotel Renaissance Asheville
Renaissance Asheville
Renaissance Asheville Hotel
Renaissance Hotel Asheville
Renaissance Asheville Hotel
Renaissance Asheville Downtown
Renaissance Asheville Downtown Hotel Hotel
Renaissance Asheville Downtown Hotel Asheville
Renaissance Asheville Downtown Hotel Hotel Asheville

Renaissance Asheville Downtown Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 547 out of 1000 reviews" "
Rating 8 - Good. 218 out of 1000 reviews" "
Rating 6 - Okay. 132 out of 1000 reviews" "
Rating 4 - Poor. 62 out of 1000 reviews" "
Rating 2 - Terrible. 41 out of 1000 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Betty Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Edward

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Felt less than great
Good location. Pool was closed since May. No heads up provided or I would have gone elsewhere. Rooms were not adjoining or even next to each other. My room smelled like a wet mop. Adam from maintenance came up, agreed it smelled weird, but couldn't do anything about it. He was great, (not his fault). Hotel couldn't change our rooms to another floor or move me to a room on the same floor. Refrigerator was warm when we checked in. Had to crank it up. It should be cold when you check in.
Stayed 2 nights in Aug 2024

10/10 Excellent

Layne

Stayed 1 night in Aug 2024

10/10 Excellent

Robert D

Stayed 1 night in Aug 2024

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night. The property was nice, cleaned, and accessible (via walking) to downtown. The staff were pleasant. I would stay here again.
Stayed 1 night in Aug 2024

6/10 Okay

Anthony

Liked: Staff & service, property conditions & facilities, room comfort
Great location, but either Hotels.com or the hotel itself should have made it know the pool is under construction and that they overbooked king size bed rooms. I should have asked for a discount.
Stayed 4 nights in Aug 2024

8/10 Good

JAMES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a 1 night stay with 2 young grandkids traveling home from week at Bald Head Island NC. In my 6 decades of family/business travel I'd rate this hotel as a low 4 out of 5. Huge cost for mediocre accommodations compared to much cheaper stays along and interstate. Oh... 2:00am charge of $25 for parking lot parking at hotel followed by trying to get you to pay $25 when you leave the next morning. Buyer beware.... much better for much less just around the corner!
Stayed 1 night in Aug 2024

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service
Bathroom was not clean. Sink cold water faucet leaked. Toilet looked like it did not flush but it is just stained - should be exchanged out. Long black hairs in the tub. Coffee cups were not replaced at all.
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very accommodating and the food was great
Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was polite, room was clean, convenient location.
Stayed 1 night in Aug 2024

4/10 Poor

Shane

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marriott Has higher standards than this place.
The room itself was good at first glance. But then we started noticing wet spots on the carpet. One of our bags took in the moisture, so some of our clothes were smelly and the ones at the bottom, a little damp .It was the air conditioner unit. We put towels down and Told the lobby about this. Everyone I had encountered in the lobby was amazing except for the guy I dealt with with this. He was so extremely rude and offered literally coins so we could dry our clothes in the dryers. then when we came back from day out, the towels were still there, so not sure if they sent maintenance The towels were disgusting orange color from whatever was in the carpet. and if you want some ice cream on the cake. We did not have an iron in the room, the fridge didn’t work, the hairdryer would only stayed off for 30 minutes and the coffee pot on pff botton did not work.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful. Walking distance to downtown. Will stay here again
Stayed 1 night in Aug 2024

8/10 Good

Susan

Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

William

Stayed 1 night in Jun 2024

10/10 Excellent

Anthony, San Jose

Stayed 1 night in Jul 2024

8/10 Good

MaryAnn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asheville Renaissance
Stayed 3 nights in Jul 2024

10/10 Excellent

Jamal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and efficient. Room was very clean and spacious. No complaints on my end!
Stayed 1 night in Jul 2024

6/10 Okay

Brandy

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Our hotel room smelled musty and was completely damp by the window. This could be from all the rain from the week. Not a hugely big deal, but the sheets had self tanner (???) on them as well as the pillows and towels. I wasn’t impressed the cleanliness. The staff was very friendly, the hotel room had beautiful views and it’s very walkable to amenities.
Stayed 2 nights in Jul 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to tourist areas.
Stayed 2 nights in Jul 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Loved that it had a laundry facility. Close to popular places in the area. Hotel was clean. Room service was exceptional. Highly recommend this place. Will come back.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to downtown
Stayed 1 night in Jul 2024

10/10 Excellent

Edgar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Event
Great service and cleanliness. Was there for a job event and everything was perfect!
Stayed 4 nights in Jun 2024

10/10 Excellent

Darren

Travelled with family
Liked: Staff & service
The piil was out.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location! Was able to walk to plenty of restaurants and activities. The pool was out of service, which was the only negative.
Stayed 2 nights in Jul 2024