Kempinski Hotel Grand Arena Bansko, BGR - Best Price Guarantee

Room type	Options	Nightly price	Book
Standard Room, 2 Single Beds, City View Room with view 38 square metres 2 Twin Beds (Extra beds available: Cot) Room sleeps 2 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 2 Twin Beds 409-sq-foot soundproofed room, balcony with city views Internet - Free WiFi Entertainment - 27-inch LCD TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub and separate shower Practical - Safe, free newspaper, and laptop workspace Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Bathroom emergency pull cord Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin Need to Know - No cribs (infant beds) or rollaway/extra beds available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Other room types
Superior Room, 1 King Bed, Mountain View Room with view 36 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 2 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 1 King Bed 387-sq-foot soundproofed room, balcony with mountain views Internet - Free WiFi Entertainment - 27-inch LCD TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub and separate shower Practical - Safe, free newspaper, and laptop workspace Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Bathroom emergency pull cord Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin Need to Know - No cribs (infant beds) or rollaway/extra beds available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Superior Room, 2 Single Beds, Mountain View Room with view 36 square metres 2 Twin Beds (Extra beds available: Cot) Room sleeps 2 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 2 Twin Beds 387-sq-foot soundproofed room, balcony with mountain views Internet - Free WiFi Entertainment - 27-inch LCD TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub and separate shower Practical - Safe, free newspaper, and laptop workspace Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Bathroom emergency pull cord Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin Need to Know - No cribs (infant beds) or rollaway/extra beds available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Standard Room, 1 King Bed, City View Room with view 36 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 2 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 1 King Bed 387-sq-foot soundproofed room, balcony with city views Internet - Free WiFi Entertainment - 27-inch LCD TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub and separate shower Practical - Safe, free newspaper, and laptop workspace Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Bathroom emergency pull cord Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin Need to Know - No cribs (infant beds) or rollaway/extra beds available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price

Hotel Amenities

Lift
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Total number of rooms - 123
Number of floors - 5
Number of buildings/towers - 5
Airport transport (surcharge)
Conference space
Fireplace in lobby
Barbecue grill(s)
Coffee/tea in common areas
Ski storage
Laundry facilities
Television in common areas
Garden
Library
Free breakfast
Health club
Children's pool
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business centre
Porter
Dry cleaning/laundry service
Ski-in/ski-out access
Full-service spa
Spa treatment room(s)
Meeting rooms
Steam room
Sauna
Smoke-free property
Outdoor seasonal pool
Wedding services
Billiards or pool table
Tours/ticket assistance
Free WiFi
Year Built – 2005
Area shuttle (surcharge)
Number of restaurants - 3
Conference space size (feet) - 2691
Conference space size (meters) - 250
Number of meeting rooms - 4
Tennis on site
Number of indoor pools - 1
Number of outdoor pools - 1
Outdoor tennis courts - 1
Snack bar/deli
Turkish bath/Hammam
Self parking (surcharge)
Valet parking (surcharge)
Number of bars/lounges - 2
Number of poolside bars - 1
Number of coffee shops/cafes - 2
Daily
Luggage storage
Ski passes available
Pool sunloungers
24-hour fitness facilities
Terrace
Free buffet breakfast
Babysitting or childcare (surcharge)
Children's club (free)
Supervised childcare/activities (free)
Games
Evening entertainment
Designer stores on site
Banquet hall
Eco-friendly cleaning products used
Food and water bowls
Bicycle parking available
Lifeguard on site
Vegetarian breakfast available
Locally-owned & organised tours & activities
Locally-sourced food on site (80% or more)
At least 80% of all lighting comes from LEDs
Vegetarian menu options available
Water-efficient showers only
Water-efficient toilets only
Accessible airport shuttle

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

English
Bulgarian

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

Kempinski Hotel Grand Arena offers 123 accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. 27-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Television
Free newspaper
Minibar
Coffee/tea maker
Daily housekeeping
Private bathroom
Bathrobes
Free toiletries
Hair dryer
In-room safe
Balcony
Room service (24 hours)
Desk
In-room climate control (air conditioning)
Soundproofed rooms
Turndown service
Free bottled water
Blackout drapes/curtains
In-room childcare (surcharge)
Slippers
Separate bathtub and shower
Cable TV service
Free WiFi
Pillow menu
LCD TV
TV size 27
TV size (measurement) inch
Deep soaking bathtub
Connecting/adjoining rooms available
Towels provided
Linens provided
Number of bathrooms: 1
Laptop-friendly workspace
Eco-friendly cleaning products provided
Eco-friendly toiletries
LED light bulbs
Recycling
Emergency pull cord in bathroom
Wardrobe
Energy-saving switches

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.

Gallery Restaurant - This poolside buffet restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.

Come Prima Restaurant - Overlooking the pool and garden, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Sushi Bar and Teppanyaki - This restaurant specializes in sushi and serves dinner only. Reservations are required. Open daily.

24-hour room service is available.

Nearby Things to do

Golfing nearby
Rafting nearby
Snowmobiling nearby
Mountain biking nearby
Snowshoeing nearby
Snowboarding nearby
Ecotours nearby
Ski lessons available nearby
Ski equipment rental shops nearby
Golf lessons available nearby
Bicycle rentals on site
Hiking/biking trails on site
Playground on site
Downhill skiing on site
Hot springs nearby
Safari nearby
Rock climbing nearby
Archery on site
Casino nearby
Horse riding nearby
Ice skating nearby
Mountain climbing nearby

Spa Services

Body treatments
Facial treatments
Number of treatment rooms 13
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Sauna in spa
Spa tub in spa
Massages
Minimum age to access spa is 14
Hot stone massage
Deep tissue massage
Steam room in spa
Thai massage
Reflexology
Sports massage

Accessibility

Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible meeting spaces/business centre
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance

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Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Children 6 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for EUR 70 per night.
Cribs (infant beds) are available for EUR 35 per night.

Pet Policy

Pets allowed for an extra charge of EUR 20 per pet, per night, plus a one-time cleaning fee of EUR 25
Dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

Smoke detector

Online Penalty Collection

LGBTQIA friendly

Children stay free - maximum age 6

Pets cannot be left unattended

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property does not follow regional sanitisation guidelines

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Comprehensive food waste policy

Comprehensive recycling policy

Fees

Optional extras

Airport shuttle fee: EUR 180 per person (one-way)
Self parking fee: EUR 5 per day
Valet parking fee: EUR 10 per day
Pet fee: EUR 20 per pet, per night plus EUR 25 one-time cleaning fee
Service animals are exempt from fees
Crib (infant bed) fee: EUR 35 per night
Rollaway bed fee: EUR 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Arena Grand Hotel
Grand Arena Hotel
Grand Hotel Arena
Hotel Grand Arena
Kempinski Grand Arena
Kempinski Grand Arena Bansko
Kempinski Grand Arena Hotel
Kempinski Grand Hotel Arena
Kempinski Hotel Grand Arena
Kempinski Hotel Grand Arena Bansko
Kempinski Hotel Bansko
Kempinski Resort Grand Arena
Kempinski Grand Arena Bansko
Kempinski Hotel Grand Arena Hotel
Kempinski Hotel Grand Arena Bansko
Kempinski Hotel Grand Arena Hotel Bansko

We should mention

The seasonal pool will be open from June to October.

Pool access available from 9:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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Awards & Affiliations

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Kempinski Hotel Grand Arena

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Luxurious ski hotel with ski-in/ski-out access

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Kempinski Hotel Grand Arena

Hotel Amenities