6/10 Okay
Verified traveller
17 Sept 2024
Disliked: Staff & service, amenities
Charming old lodge. Walking from Lodge to room very dim lighting. Not at all safe if there had been bear.
Staff overall was pleasant. Upstairs servers were great. Gift shop male pleasant and friendly.There were a couple nasty staff members unhappy and rude. We saw a server in tap room pick up a check and go around asking who was sitting there because they didn't pay their tab.The drink was paid for in cash - witnessed by several others. Server told another table and they paid for that table as well. Argumentative and embarrassing. Server could have used help as was very busy with large crowd and stressed out. Completely ignored at check out. No signs to tell us what checkout procedure was. Female behind desk rude never acknowledging me.
No hot water - unless you run water for 15 minutes. Very wasteful. Mattresses were painfully hard. The price paid was for much better accomodations than we got. Some paid same price and had many more amenities. We definitely will not stay again.
Verified traveller
Stayed 3 nights in Sep 2024