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Best Western Santakos Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Santakos Hotel

Exterior
Suite, 1 King Bed
Reception
Point of interest
Suite, 1 King Bed | Room amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
J. Gruodžio g. 21, Kaunas, LT-44293
  • Liberty Avenue
    1 min walk
  • Kaunas Tourist Information Centre
    7 min walk
  • Kaunas State Drama Theatre
    9 min walk
  • Kaunas (KUN-Kaunas Intl.)
    23 min drive

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About the area

Kaunas

Centrally located in Kaunas, Best Western Santakos Hotel is within a 15-minute walk of Kaunas Town Hall and Kaunas Cathedral. .This hotel is 0.9 mi (1.5 km) from Shopping and entertainment center Akropolis and 1 mi (1.6 km) from Kaunas Castle.

What's nearby

  • Liberty Avenue - 1 min walk - 0.2 km
  • Kaunas Town Hall - 13 min walk - 1.1 km
  • Kaunas Castle - 14 min walk - 1.3 km
  • St. Michael the Archangel Church - 17 min walk - 1.5 km
  • Žalgiris Arena - 17 min walk - 1.5 km

Getting around

  • Kaunas (KUN-Kaunas Intl.) - 23 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Pelėdinė - ‬4 min walk
  • ‪Hesburger - ‬2 min walk
  • ‪Kavalierius - ‬3 min walk
  • ‪Coffee Inn - ‬6 min walk

About this property

Best Western Santakos Hotel

Hotel with free parking, near Kaunas Town Hall
Best Western Santakos Hotel offers 92 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 92 air-conditioned rooms featuring heated floors. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including a sauna and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kaunas? This hotel has 334 square feet (31 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Best Western Santakos Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Lithuanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Art gallery
  • Bike rentals
  • Sauna
  • Shopping centre

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (334 square feet)
  • Meeting rooms - 5

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV/satellite channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Heated floors
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10.00 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 24.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: EUR 10.00 per pet, per night
  • Rollaway bed fee: EUR 24.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Lithuania. This property is rated 4 stars.

Property is also known as

Best Western Hotel Santakos
Best Western Santakos
Best Western Santakos Hotel
Best Western Santakos Hotel Kaunas
Best Western Santakos Kaunas
Best Western Kaunas
Kaunas Best Western
Best Santakos Hotel Kaunas
Best Western Santakos Hotel Hotel
Best Western Santakos Hotel Kaunas
Best Western Santakos Hotel Hotel Kaunas

Best Western Santakos Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 182 out of 436 reviews" "
Rating 8 - Good. 194 out of 436 reviews" "
Rating 6 - Okay. 44 out of 436 reviews" "
Rating 4 - Poor. 13 out of 436 reviews" "
Rating 2 - Terrible. 3 out of 436 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kevan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Zhen

Stayed 1 night in Mar 2024

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very good value. Just a quick walk to the restaurants and bars.
Stayed 3 nights in Feb 2024

8/10 Good

Vaidotas

Stayed 1 night in Jan 2024

10/10 Excellent

Martin L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never disappointed here
Reception staff excellent and assigned a very spacious room (105 and will ask for this again) with a big bath and sep. toilet. Great breakfast with variety and seemingly an unlimited quantity of food and good service. Parking on site is limited, but secure and free. Central location near the pedestrian area with shops to the right and plenty of bars and restaurants to the left.
Stayed 1 night in Oct 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, well located!
Stayed 1 night in Oct 2023

8/10 Good

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated but ok. Good breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

Andrius

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice double bathtub!
Stayed 1 night in Aug 2023

8/10 Good

Martin L

Liked: Cleanliness, staff & service
Could be improved
Acceptable; except the wifi is an issue ... 2nd floor appears to be in a dead zone ( and this is not the first stay this year with same problem). Beds and pillows "hard", coffee making facilities advertised, but 1 sugar, 2 sachets of instant and no milk are not "facilities". On-site parking uncontrolled and chaotic with guests parking however they want... site needs managing, or at least parking bays clearly marked.
Stayed 1 night in Aug 2023

10/10 Excellent

andrew

Stayed 1 night in Aug 2023

10/10 Excellent

Martin L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Only small issue was A/C not operational
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Mostly good, not perfect.
Overall this was a very good stay. The positives: friendly staff, a very spacious room, a very good breakfast and very easy free parking. Good location to the center of the pedestrian city. The not-so-good issues: 1. No room air conditioning. During my June stay the night temperatures fell low enough to allow for good sleep with the windows open. But I can anticipate that during one of the increasingly frequent and severe European heat waves, this could be intolerable. 2. While breakfast was excellent, there was one small element that was not: as often in European hotels, breakfast included nice loaves of bread from which one could cut one's own portion. But in this case, the ability to hold onto the bread while cutting was just a tiny, paper napkin...which meant that every other guest had planted their finger prints on the bread....YUCK! There should have been a more substantial linen napkin to hold the loaf. No human finger prints on the loaf. 3. The street is a side-street but nevertheless there is substantial noise until midnight or so. While this did not particularly bother me as I am accustomed to urban noise, should this bother you, ask for a room away from the street.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great location just off the main road that leads to old town. Easy to get around and they have free parking. Great breakfast assortment and nice staff.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good servjce big nice rooms - but little old. Setvice was great
Stayed 2 nights in Jun 2023

8/10 Good

lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

Martin L

Stayed 1 night in May 2023

6/10 Okay

Toms

Business traveller
Stayed 1 night in Feb 2023

8/10 Good

Jaroslaw

Stayed 1 night in Nov 2022

6/10 Okay

Weihua, Brussels, Belgium

Disliked: Cleanliness, amenities, property conditions & facilities
The standard room is big, but it was so old and had smell (mode probably) filling the room.
Stayed 1 night in Oct 2022

4/10 Poor

Juraj

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No, thank you
The hotel is very old and badly news a reconstruction. Room was large, with three beds and bathroom was also huge but... Non functional wc, old beds, carpet in the room was dirty. Breakfast was not the best quality . I reported the situation about toilet at reception and nothing has happened. Next morning the receptionist was sleeping at 7:00 am and wasn't reachable.
Stayed 2 nights in Oct 2022

8/10 Good

Yannick

Liked: Cleanliness, property conditions & facilities, room comfort
Good location but please renovate it
Location is great, wifi and breakfast was good. Staff was overbusy but ok but hotel really need renovations particularly floor, carpet and this scary lift
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location middle of historical area, large rooms. Comfortable hotel, great care with travellers with pets.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Stayed 1 night in Nov 2021

10/10 Excellent

Grigorios

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel in very central location.
Stayed 2 nights in Nov 2021