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Altiplanico Puerto Natales

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Altiplanico Puerto Natales

Interior entrance
Meeting facility
Exterior
Double Room, 1 Double Bed
Food court

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Huerto Familiar 282, Natales, Magallanes, 6160000
  • Última Esperanza Fjord
    1 min walk
  • Costanera
    2 min drive
  • Cueva del Milodon
    2 min drive
  • Puerto Natales (PNT-Teniente J. Gallardo)
    6 min drive

Room options

View all photos for Triple Room

In-room safe, individually decorated, individually furnished, desk

Triple Room

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room, 2 Single Beds

In-room safe, individually decorated, individually furnished, desk

Twin Room, 2 Single Beds

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

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About the area

Puerto Natales

With a stay at Altiplanico Puerto Natales in Natales, you'll be on the waterfront, just steps from Última Esperanza Fjord and a 2-minute drive from Costanera. .This hotel is 1.3 mi (2.1 km) from Cueva del Milodon and 1.4 mi (2.3 km) from Old Pier.

What's nearby

  • Costanera - 2 min drive
  • Mirador Cerro Dorotea - 2 min drive
  • Puerto Natales Casino - 3 min drive
  • Plaza de Armas - 3 min drive
  • History Museum - 4 min drive

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 6 min drive

Restaurants

  • ‪Pizzeria Mesita Grande - ‬4 min drive
  • ‪Asador Patagónico - ‬3 min drive
  • ‪La Disquería Natales - ‬3 min drive
  • ‪Pizzeria Napoli - ‬3 min drive
  • ‪Cafe Kau - ‬3 min drive

About this property

Altiplanico Puerto Natales

Waterfront hotel with a rooftop terrace and a restaurant
Altiplanico Puerto Natales offers 22 accommodations with safes and complimentary toiletries. Each accommodation is individually furnished and decorated. This Natales hotel provides complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 22 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services and gift shops/newsstands.
You can enjoy a meal at the restaurant serving the guests of Altiplanico Puerto Natales, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.
Altiplanico Puerto Natales has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • No lift (single-level property)
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Altiplanico Puerto Hotel
Altiplanico Sur Hotel
Altiplanico Sur Hotel Puerto Natales
Altiplanico Sur Puerto Natales
Altiplanico Sur Puerto Natales, Aisen Region, Chile
Altiplanico Puerto Natales Hotel
Altiplanico Hotel
Altiplanico
Altiplanico Puerto Natales Hotel
Altiplanico Puerto Hotel
Hotel Altiplanico Puerto Natales Natales
Natales Altiplanico Puerto Natales Hotel
Hotel Altiplanico Puerto Natales
Altiplanico Puerto Natales Natales
Altiplanico Puerto
Altiplanico Sur
Altiplanico Puerto Natales
Altiplanico Puerto Natales Hotel
Altiplanico Puerto Natales Natales
Altiplanico Puerto Natales Hotel Natales

Altiplanico Puerto Natales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 111 out of 160 reviews" "
Rating 8 - Good. 38 out of 160 reviews" "
Rating 6 - Okay. 7 out of 160 reviews" "
Rating 4 - Poor. 3 out of 160 reviews" "
Rating 2 - Terrible. 1 out of 160 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed 2 nights at Altiplanico prior to our trip to Torres del Paine. The room was great, including a view of the sound, with heated bathroom floors and towel rack. Restaurant food was excellent, both for breakfast and dinner. A short but scenic walk to downtown Puerto Natales along the water. Highly recommended!
Stayed 2 nights in Mar 2024

10/10 Excellent

John, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and great architectural design.
Stayed 6 nights in Apr 2024

8/10 Good

Nova

Travelled with group
Liked: Cleanliness, staff & service
I loved the feel and the look of Altiplanico. The heat was perfect, the areas spacious and calming. Front desk staff were very helpful and friendly. Dining/bar staff were very personable. A couple of things could have been smoother: our maid service was uneven, and it was inconvenient to have to make a reservation just for dessert. Overall, Altiplanico is lovely and restful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Daniela

Stayed 1 night in Dec 2023

10/10 Excellent

Eve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very scenic and clean property. I particularly appreciated the heated tiles in the bathroom. Good tea selection as well. It would have been even nicer if the breakfast buffet was refilled more promptly but that's a nitpick. I'd recommend this place.
Stayed 1 night in Dec 2023

10/10 Excellent

Lindsay

Stayed 1 night in Nov 2023

10/10 Excellent

AnniePier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is unique in its construction and has great views of the sunset over the fjord. The staff was helpful in recommending restaurants and helping with booking taxi's. They were also extremely helpful in assisting me with an issue I had with my phone- completely unrelated to any job description I'm sure. The restaurant did struggle to honor our reservation on the first evening. We waited 40 minutes for a table.
Stayed 2 nights in Nov 2023

10/10 Excellent

Puneet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool unique minimalistic yet functional interior design, room is big with excellent views, very cool architectural and eco-friendly style. Towel heaters!! Stood out among all the hotels I have ever been to all ever the world.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice eco friendly hotel. Spacious rooms and welcoming & friendly staff. Heated bathroom tiles are a nice touch.
Stayed 1 night in Oct 2023

10/10 Excellent

Douglas

Great breakfast and pizza is superb. Very unique to allow all rooms to have a view
Stayed 1 night in Oct 2023

10/10 Excellent

Kassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect place to end our trip after a 5 day trek. We especially loved the heated floors in the bathroom and the decor. The reception and staff were very accommodating helping us with laundry, directions to a massage spa, and ordering us a taxi! We also loved our dinner during our stay overlooking the lake! 10/10 experience, we wish we had more time here!
Stayed 1 night in Mar 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Altiplanoco March 2023
Great Hotel, a couple of issues, most important the walls between the rooms are thin and you can hear your neighbors talking. Thankfully everyone was very nice and we had no loud neighbors. There is no wifi in the rooms. They explained it was not possible due to the construction of the hotel. They didn’t tell us we needed reset for dinner. It is a bit out of town and the cab ride is $7 each way. Taxis are easy to get and reliable. Overall we liked the hotel and really appreciated the service from the front desk staff.
Stayed 4 nights in Mar 2023

2/10 Terrible

Liz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
The whole experience was horrible, room dirty, extremely hot, no tv, no internet, someone watched us taking a shower from outside when the window open, we left after the first night. Horrible experience
Stayed 3 nights in Mar 2023

10/10 Excellent

Marwan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing Very welcoming
Stayed 1 night in Mar 2023

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was good. Very unhappy with Expedia. Will never use it again and will recommend to other people not to use Expedia
Stayed 1 night in Feb 2023

10/10 Excellent

Daniel

Stayed 2 nights in Feb 2023

10/10 Excellent

Jeffrey

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Fantastic hotel and amazing food
This hotel was fantastic. The restaurant chef was absolutely amazing!!! Would definitely stay again.
Stayed 1 night in Jan 2023

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice employees, unique place.
Stayed 1 night in Jan 2023

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say the view from the hotel is just magical, it’s like being in a place in my dreams. Food and presentation were fantastic. Staff are the nicest people; Ms Ari at the front desk was very helpful and so is Caroline and the their restaurant staff were the best people. Every single one of them.they made my experience a magical one! Thank you Altiplanico Hotel. I will surely go back with friends next time!! Highly recommended hotel!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This place is great . Staff is really nice and so caring and helpful .
Stayed 1 night in Nov 2022

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Altiplanico - Simple, Unique, and Beautiful.
The property is lovely. The staff is gracious and attentive. The food and accommodations were excellent. This property blends simplicity, beauty, and an appreciation for the surrounding environment. It's lovely to participate in an environment that honors NATURE and the PEOPLE who visit this place. Well done.
Stayed 4 nights in Apr 2022

10/10 Excellent

Raul, Chillan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view to the sea and mountains from your room. Original architecture design, different levels, with stones and woods. Eco friendship. It was not easy to find the building for drivers.
Stayed 3 nights in Mar 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with nice views and unique architecture. Comfortable rooms. Convenient location near Puerto Natales. Hot tub closed with no explanation.
Stayed 1 night in Mar 2022