Reserved 2 rooms and was only given 1 room for 6 people, due to the staff member during check in was so new that he did not check us in correctly and was unable to reach a manager.
We also called ahead and reserved an infant bed, once we arrived we were told that one could not be found and that the mangerbwould be in at 7am the next morning and we could deal with the issue then.
Then staff called the room at 430 in the morning saying he had found the infant bed, but calling the room not only woke us up but also the baby.
The rooms were not clean, super hot, no elevator, and unhelpful staff