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Extended Stay America Suites - Norco

2.5 star property

Photo gallery for Extended Stay America Suites - Norco

Standard Studio, Non Smoking, Refrigerator & Microwave
Exterior
Standard Studio, Non Smoking, Refrigerator & Microwave | Private kitchen
Property amenity
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Breakfast included
  • Gym
  • Pet-friendly
  • Laundry
  • Parking included

Explore the area

Map
3265 Hamner Ave., Norco, CA, 92860
  • Silverlakes Sports Complex
    ‪5 min drive‬
  • Kaiser Permanente Hospital Riverside
    ‪11 min drive‬
  • La Sierra University
    ‪13 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Studio, Non Smoking, Refrigerator & Microwave

Deluxe Studio, Non Smoking, Refrigerator & Microwave

Deluxe Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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Reception

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4.7 out of 5, Exceptional, (211)
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includes taxes & fees
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About the area

Norco

With a stay at Extended Stay America Suites - Norco in Norco, you'll be near the airport, within a 15-minute drive of Ontario Mills Shopping Mall and Bowlero Norco. .This hotel is 17.7 mi (28.6 km) from University of California, Riverside and 18 mi (29 km) from Riverside Convention Center.

What's nearby

  • Silverlakes Sports Complex - 5 min drive - 3.3 km
  • Kaiser Permanente Hospital Riverside - 11 min drive - 14.2 km
  • La Sierra University - 13 min drive - 14.3 km
  • California Baptist University - 15 min drive - 19.5 km
  • Prado Regional Park - 20 min drive - 15.4 km

Getting around

  • North Main Corona Station - 10 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 32 min drive

Restaurants

  • ‪Bob's Big Boy - ‬7 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Norco's Best Burgers - ‬6 min walk
  • ‪Jack in the Box - ‬18 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Extended Stay America Suites - Norco

Hotel in Norco with free breakfast and a 24-hour fitness center
Extended Stay America Suites - Norco offers 122 accommodations. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

This Norco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 122 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 45 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Woodspring Suites Riverside Norco
Extended Stay America Suites Norco
Extended Stay America Suites - Norco Hotel
Extended Stay America Suites - Norco Norco
Extended Stay America Suites - Norco Hotel Norco

Extended Stay America Suites - Norco Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 309 out of 801 reviews
Rating 8 - Good. 132 out of 801 reviews
Rating 6 - Okay. 106 out of 801 reviews
Rating 4 - Poor. 101 out of 801 reviews
Rating 2 - Terrible. 153 out of 801 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer service they way it should be

Micheal, Simone,Renee and the Gm Elizabeth were all top notch customer service representatives. I encourage them all to keep that same energy and hopefully all that come in contact with them will give it back.
Stayed 1 night in Jan 2025

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my fiancé stayed at the Norco location on two separate occasions. I must say while at this location we had no issues with the . All the staff members were very helpful in assisting us and our needs. The general manager Elizabeth Went above and beyond to make sure our stay was comfortable. We would definitely be back at this location.
Stayed 1 night in Jan 2025

10/10 Excellent

Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my fiancé stayed at the Norco location on 2 occasions. I must say both times were very pleasant and quiet. We had no issues with the room, staff or residents . I must say all the staff and the general manager Elizabeth went above and beyond to make sure our stay was comfortable.We will definitely be back again.
Stayed 1 night in Jan 2025

10/10 Excellent

Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m writing this review for the Extended stay hotel in Norco ,Ca . This would be me and my fiancé’s second time staying at this location. I must say both times were very pleasant. The location is easy to locate. The floor we stayed on appeared to be quiet. Our room was nice and clean. What ever we needed the staff had no problem providing us with any necessary items . All the staff that we came in contact with were extremely friendly and helpful. Team leader Michael, Simmon, Renee, Melissa in house keeping and the General Manager Elizabeth all went above and beyond to make sure our stay was comfortable. If I misspelled any staff’s member’s name or left out any staff members , forgive me. You all are amazing ,and keep up the awesome team work and customer service.
Stayed 1 night in Jan 2025

10/10 Excellent

Enis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

4/10 Poor

Francisco

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells horrible
Stayed 1 night in Jan 2025

10/10 Excellent

Ojaya

Stayed 1 night in Jan 2025

6/10 Okay

Matt

Business traveller
The Staff works hard but rooms need some upgrades,mattresses,window treatments for noise
Stayed 3 nights in Jan 2025

4/10 Poor

carrie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, I checked in and 20 minutes later I checked out. I just can’t believe I had to pay for that room that I didn’t stay in because it was so nasty. You had a band playing next-door and then the front desk said it smells like I need to take care of this, the whole complex smell like cigarettes.
Stayed 1 night in Jan 2025

10/10 Excellent

Tom

Stayed 7 nights in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Dec 2024

2/10 Terrible

LILIANA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never staying here again
Stayed 1 night in Dec 2024

2/10 Terrible

LILIANA

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the worst stay I’ve ever had. I decided to give this place a second chance, but it was a huge mistake. First off, the entire place smelled like weed, including the hallways. The receptionist gave a key to a guest who claimed to have forgotten his room key, without even asking for ID or verifying his identity. The room itself was somewhat clean, but the bed was extremely uncomfortable, and I was bitten by either a spider or a bed bug. To top it off, the room light stayed on all night, and none of the outlets worked, so I couldn’t even charge my phone. I would definitely not recommend this place.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Stayed 3 nights in Nov 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Gus

Stayed 2 nights in Dec 2024

10/10 Excellent

Carmen

Stayed 3 nights in Nov 2024

8/10 Good

Jeffrey

Stayed 2 nights in Dec 2024

6/10 Okay

Lalalynn

Stayed 3 nights in Nov 2024

6/10 Okay

chris, ehrenburg

Liked: Staff & service
Disliked: Amenities
I wish they had some kind of trailer parking, but there was plenty of parking couple things to walk and go do
Stayed 1 night in Sep 2024

4/10 Poor

Francis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The facility was ok but the room had stained sheets, shower didn’t drain properly. However the staff was friendly and addressed my issues
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Celeste

Stayed 2 nights in Dec 2024

10/10 Excellent

Yesenia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Yesenia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024