Hampton Inn & Suites Roanoke-Downtown

2.5 star property

Photo gallery for Hampton Inn & Suites Roanoke-Downtown

Studio, 1 King Bed, City View, Corner | Mountain view
Restaurant
Reception
Desk, blackout curtains, free cots/infant beds, free rollaway beds
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
27 Church Avenue SE, Roanoke, VA, 24011
  • Center in the Square
    ‪2 min walk‬
  • Berglund Center
    ‪14 min walk‬
  • Carilion Roanoke Memorial Hospital
    ‪3 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪15 min drive‬

Room options

Room, 2 Queen Beds, Refrigerator & Microwave (Balcony)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Balcony (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing)

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Refrigerator & Microwave (Wet Bar)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Mountain View, Corner

  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Balcony)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Drinks and Snacks)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Drinks and Snacks)

  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, City View, Corner

  • City view
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Balcony (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Roanoke

With a stay at Hampton Inn & Suites Roanoke-Downtown, you'll be centrally located in Roanoke, within a 5-minute drive of Carilion Roanoke Memorial Hospital and Arts Council of the Blue Ridge. .This hotel is 7.4 mi (12 km) from Smith Mountain Lake and 0.2 mi (0.3 km) from Roanoke Pinball Museum.

What's nearby

  • Center in the Square - 2 min walk - 0.2 km
  • Taubman Museum of Art - 4 min walk - 0.4 km
  • Virginia Museum of Transportation - 11 min walk - 1.0 km
  • Berglund Center - 14 min walk - 1.2 km
  • Carilion Roanoke Memorial Hospital - 3 min drive - 2.4 km

Getting around

  • Roanoke Station - 7 min walk
  • Roanoke Regional Airport (ROA) - 15 min drive

Restaurants

  • ‪Olde Salem Brewing Company - ‬1 min walk
  • ‪Jack Brown's Beer & Burger Joint - ‬2 min walk
  • ‪Three Notch'd Craft Kitchen and Brewery - ‬3 min walk
  • ‪Mill Mountain Coffee & Tea - ‬3 min walk
  • ‪Fork in the Market - ‬3 min walk

About this property

Hampton Inn & Suites Roanoke-Downtown

Hotel in Roanoke with free breakfast and a fitness center
Hampton Inn & Suites Roanoke-Downtown offers 127 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 127 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features a banquet hall and a vending machine.
A complimentary continental breakfast is served daily from 7:00 AM to 10 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 8 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 8.00 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Roanoke Downtown Hotel
Hampton Inn Roanoke Downtown
Hampton & Suites Roanoke
Hampton Inn Suites Roanoke Downtown

Hampton Inn & Suites Roanoke-Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 696 out of 1076 reviews
Rating 8 - Good. 252 out of 1076 reviews
Rating 6 - Okay. 70 out of 1076 reviews
Rating 4 - Poor. 28 out of 1076 reviews
Rating 2 - Terrible. 30 out of 1076 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Kristen

Travelled with family
Liked: Room comfort
Ok for 1 night
Place was ok for the price. Parking in garage under hotel.
Stayed 1 night in Dec 2024

8/10 Good

Nargis

Stayed 1 night in Dec 2024

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
High tech, low service
Enjoyed the ease of choosing our room and using the phone as a key. The connection between the hotel and the garage is a bit wonky and the pet area is just some grass in downtown Roanoke (not separated which is a bit weird). We did not speak to an employee during our entire stay (felt automated which again is not terrible).
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very large rooms, great location, nice breakfast and hot chocolate / tea all day/evening
Stayed 2 nights in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great.
Stayed 2 nights in Dec 2024

8/10 Good

Gerald, Scottsdale

Liked: Cleanliness, amenities, property conditions & facilities
Located immediately adjacent to great shops and restaurants, great views from the rooms, clean, modern - a great property. Only downside was a staff member who should not be in any customer facing role except maybe collections or prison guard. Other staff were fantastic and customer-focused. Robust and tasty breakfast although there are many fine breakfast restaurants. For dinner try Sixth & Sky - superb!
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Travelled with partner
Kaden was awesome!
Stayed 2 nights in Dec 2024

10/10 Excellent

Patrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to park the car and leave it until our return home. Everything we wanted to see/do was within walking distance.
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliably comfortable
My son and I were looking for a comfortable place close to downtown where we could celebrate his arrival, and Hampton Inn was perfect. I appreciated the close by-dog walking parks; my trash cans for dog waste might have been good.
Stayed 1 night in Nov 2024

8/10 Good

Charles

Stayed 6 nights in Oct 2024

6/10 Okay

Mallie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

ANTOINETTE

Stayed 1 night in Nov 2024

10/10 Excellent

Ann Marie

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always enjoy staying here. Perfect location, great views and comfortable stay.
Stayed 2 nights in Nov 2024

2/10 Terrible

Noah

All I am trying to do is obtain the address of the hotel and I’m being forced to either verify 15x or download the app!!!!!!!!!!
Stayed 1 night in Nov 2024

8/10 Good

Bruce and Jill

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine. Parking in a garage, then hauling our suitcases so far to the hotel not so fine.
Stayed 4 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Location very cool downtown to explore.
Stayed 1 night in Oct 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Phyllis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hometown and city life mix of downtown Roanoke Va. The hotel and staff were great. This was our second time staying at the Hampton Inn and we are looking forward to staying again in the near future.
Stayed 2 nights in Oct 2024

6/10 Okay

Gemelle

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is in the heart of downtown. Walking distance to everything. We had a issue with the hvac unit and ended up being moved to another room but the hotel was very apologetic.
Stayed 1 night in Oct 2024