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Comfort Suites Rochester Henrietta University Area

2.5 star property

Photo gallery for Comfort Suites Rochester Henrietta University Area

Exterior
Coffee service
Free daily on-the-go breakfast
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View map
2085 Hylan Dr, Rochester, NY, 14623
  • Marketplace Mall
    ‪13 min walk‬
  • University of Rochester
    ‪7 min drive‬
  • Rochester Institute of Technology
    ‪8 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed )

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed )

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is NZ$172
includes taxes & fees
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About the area

Rochester

A stay at Comfort Suites Rochester Henrietta University Area places you in the heart of Rochester, a 3-minute drive from Monroe Community College and 8 minutes from Highland Park. .This hotel is 4.6 mi (7.3 km) from University of Rochester and 5 mi (8 km) from Rochester Institute of Technology.

What's nearby

  • Marketplace Mall - 13 min walk - 1.1 km
  • Monroe Community College - 3 min drive - 3.6 km
  • University of Rochester - 7 min drive - 9.0 km
  • Rochester Institute of Technology - 8 min drive - 8.3 km
  • Strong - 10 min drive - 11.0 km

Getting around

  • Rochester Station - 15 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 66 min drive

Restaurants

  • ‪Wegmans Sub Shop - ‬20 min walk
  • ‪Dave & Buster's - ‬3 min drive
  • ‪Berlin's Halal Doner - ‬3 min drive
  • ‪Lasertron - ‬14 min walk
  • ‪Crumbl Cookies - ‬3 min drive

About this property

Comfort Suites Rochester Henrietta University Area

Hotel with free breakfast, in the vicinity of Monroe Community College
Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and separate sitting areas.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Comfort Suites Rochester Henrietta University Area. A complimentary on-the-go breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per stay; includes in/out privileges)
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per stay (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester

Comfort Suites Rochester Henrietta University Area Reviews

Reviews

6.8
Rating 10 - Excellent. 278 out of 1008 reviews
Rating 8 - Good. 248 out of 1008 reviews
Rating 6 - Okay. 185 out of 1008 reviews
Rating 4 - Poor. 141 out of 1008 reviews
Rating 2 - Terrible. 156 out of 1008 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Kim

Travelled with partner
They charge you for parking. Rooms are outdated and trash was in the cans when we checked into our room.
Stayed 2 nights in Jun 2025

2/10 Terrible

Tammie

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Nice pool, good size rooms, great location, breakfast was great. Service was poor. Desk attendants did not even try to help with anything we asked for. 50 kids came from a neighboring hotel and we couldnt even get on our pool and that facility refused to let us use the laundry room even after the manager sent us over there. We got stuck on the elevator and had to use the stares carying a very heavy toddler up and down the stairs continually. 1 of us has a bad knee and popped out of socket because of it. And our room smelled like urine and made everything we had smell like urine. The while weekend was just a mess and the staff did nothing to try and help
Stayed 2 nights in Jun 2025

8/10 Good

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Nice & quiet location
Stayed 1 night in Jun 2025

6/10 Okay

Melissa

Liked: Property conditions & facilities
Room was decent but bathroom fan was not working. Door was kind of difficult and there was strange, brown residue on window, not sure if it was adhesive? Also, dry wall issues in ceiling above bed. TV remote didn't have correct command button to fix cable issues, one channel was stuck and 4-5 channels weren't working.
Stayed 3 nights in Jun 2025

10/10 Excellent

Yuan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is big! Great for family trips.
Stayed 1 night in Jun 2025

8/10 Good

Nicole

Stayed 3 nights in Jun 2025

8/10 Good

Sherry

Stayed 4 nights in Jun 2025

10/10 Excellent

Darlene

Liked: Amenities, property conditions & facilities
It was very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Xhavit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great stay nice people
Stayed 7 nights in May 2025

4/10 Poor

Robert

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Service was good, breakfast was good, the room wasn’t great one box spring was super stained and really gross looking. The other box spring was totally ripped apart. The fridge also didn’t work very well
Stayed 1 night in Jun 2025

4/10 Poor

Christopher

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was filthy. One of the pillowcases had fresh snot on it. There were crushed contacts on the carpet and chunks of food under the beds. We couldn’t find another place and so went and bought cleaners, linens, and air fresheners to make it bearable. Would not recommend at all.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Rebecca

Disliked: Staff & service
At a glance it did appear very clean, but if you look under the shelves and behind the bed you can see all the dander and debris from previous travellers (we always do a bed bug check, thankfully we didn't see any). The second day they came and changed out our towels, but on the 3rd day we received a note that they were short staffed and that they'd come every other day but they didn't come back to clean until after we left. Also our mini fridge defrosted for over 6 hours and everything inside got warm/spoiled. There wasn't anything the staff could do because they were fully booked and short staffed. Otherwise, the staff was exceptionally friendly, helpful, and professional. The breakfast was delicious and both chefs I saw kept the dining room clean and I saw one help someone make a waffle, very sweet! In conclusion, I think that more staff would help the staff be more efficient and maybe keep a spare mini fridge or two on hand idk like it'd be nice if your own employees didn't have to use a public fridge for their own lunches...
Stayed 5 nights in May 2025

2/10 Terrible

Azel

There was a crack in the window and trash already in the trash of room 215. I was also charged $5 for parking without a vehicle. The hold was placed on my card twice
Stayed 1 night in Jun 2025

6/10 Okay

Nicole

Business traveller
Liked: Cleanliness, staff & service
Hotel was fine. However, a $5 per night per room charge for the parking in a lot that is in the middle of nowhere is a ridiculously silly charge to make extra money on their part.
Stayed 1 night in May 2025

4/10 Poor

Philip

Stayed 2 nights in May 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

deboarh

Stayed 2 nights in May 2025

2/10 Terrible

Mukesh

Travelled with family
Random the charge $101.00 no reason now the says they will refund in 5 business days already deposit $150 refund but another charge $101.00 not pending payment change in my credit card have to call them not happy. They says mistake ?? Very disappointing.
Stayed 1 night in May 2025

8/10 Good

Nicole

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Free breakfast was wonderful, despite the maid going into our room just after checking in without permission and rummaging through our belongings it was pleasant stay.
Stayed 1 night in May 2025

10/10 Excellent

Rev. Dr. Bonnie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I love the location central to all the highways
Stayed 2 nights in May 2025

4/10 Poor

Liam

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Smoke alarm was broken in our room, so we had to switch rooms. Floors were sticky, elevator was disgusting, room was somewhat clean
Stayed 1 night in May 2025

10/10 Excellent

Macy

Liked: Cleanliness
Stayed 2 nights in May 2025