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Comfort Suites Rochester Henrietta University Area

2.5 star property

Photo gallery for Comfort Suites Rochester Henrietta University Area

Exterior
Coffee service
Free daily on-the-go breakfast
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Gym
  • Pet-friendly
  • Laundry
  • Breakfast included
  • 24/7 front desk

Explore the area

View map
2085 Hylan Dr, Rochester, NY, 14623
  • Place, Veterans Memorial Park
    ‪10 min walk‬
  • Place, Marketplace Mall
    ‪13 min walk‬
  • Place, Fair and Expo Center
    ‪5 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed )

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed )

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Rochester

A stay at Comfort Suites Rochester Henrietta University Area places you in the heart of Rochester, a 3-minute drive from Monroe Community College and 8 minutes from Highland Park. .This hotel is 4.6 mi (7.3 km) from University of Rochester and 5 mi (8 km) from Rochester Institute of Technology.

What's nearby

  • Veterans Memorial Park - 10 min walk - 0.9 km
  • Marketplace Mall - 13 min walk - 1.1 km
  • Fair and Expo Center - 5 min drive - 6.1 km
  • University of Rochester - 8 min drive - 10.1 km
  • Rochester Institute of Technology - 9 min drive - 11.5 km

Getting around

  • Rochester Station - 15 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 66 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Wegmans Sub Shop - ‬20 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Berlin's Halal Doner - ‬3 min drive
  • ‪Mission BBQ - ‬3 min drive

About this property

Comfort Suites Rochester Henrietta University Area

Hotel with free breakfast, in the vicinity of Monroe Community College
Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and separate sitting areas.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Comfort Suites Rochester Henrietta University Area. A complimentary on-the-go breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per stay; includes in/out privileges)
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per stay (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester

Reviews

Comfort Suites Rochester Henrietta University Area Reviews

6.8

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 274 out of 1006 reviews
Rating 8 - Good. 248 out of 1006 reviews
Rating 6 - Okay. 183 out of 1006 reviews
Rating 4 - Poor. 143 out of 1006 reviews
Rating 2 - Terrible. 158 out of 1006 reviews

Reviews

10/10 Excellent

Muna

Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Stayed 1 night in Sep 2025

4/10 Poor

Edwin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very tired property
Stayed 2 nights in Sep 2025

2/10 Terrible

Onica, Rochester

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The night time noise was insane. I had blood stains on my covers.
Stayed 2 nights in Sep 2025

2/10 Terrible

Angela

Disliked: Cleanliness, amenities, property conditions & facilities
Pulling up to the hotel I knew immediately I made a mistake reserving a room there. First off, the huge potholes, and grounds were unkept. Most of the hotel windows tint was worn off, (definitely need replacing,) very run down appearance. I travel alone therefore my instincts told me to cancel, which I did while sitting in the parking lot @ 4:30. I spoke to a young man @ the desk who was understanding and told me Expedia would have to refund my money because I booked through them, (you.) I’m being told the hotel won’t refund. Highly disappointed. The place looks shady. I canceled only an hour after check in time, it’s highly unlikely they have a call list waiting to get in. Disgusted.
Stayed 2 nights in Sep 2025

6/10 Okay

Rogarline

Travelled with family, Business traveller
Limited dining
Stayed 1 night in Sep 2025

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tayard

Stayed 2 nights in Sep 2025

4/10 Poor

SRIKANTH

Disliked: Staff & service, property conditions & facilities
During my recent stay booked via Expedia, I was charged a $50 refundable deposit at check-in — a charge that was not disclosed on the Expedia listing. At check-in, the staff assured me that the deposit would be refunded at check-out, but upon departure, I was informed that the refund would take up to 10 days, which was not communicated earlier. This lack of transparency and inconsistent information is disappointing and misleading. I kindly request that Expedia ensure such charges are clearly disclosed during booking, and I would appreciate confirmation that my refund is being processed.
Stayed 1 night in Aug 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Marie

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Robert

Travelled with family, Business traveller
The property was fairly maintained.
Stayed 2 nights in Aug 2025

6/10 Okay

Jason

Stayed 4 nights in Aug 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Aug 2025

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Leo

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Very good
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Fine for a quick stay

Overall it was fine. Bed was comfortable and the room was clean. Front desk service was not all that great and the breakfast was cold and things were empty even though there was still 30 min left until the end. And apparently they charge you to park your car in their lot. Not like you really have a choice.
Stayed 2 nights in Aug 2025

8/10 Good

William

Travelled with family
This property definitely needs face lift. Probably will be looking elsewhere next trip
Stayed 1 night in Aug 2025

6/10 Okay

Amy

Travelled with family
Disliked: Property conditions & facilities, room comfort

Good enough

Check in was easy, no issues. There was nothing that stood out as bad or good. Room met our needs for the evening. Hotel could use some upgrading, bed comfort was below expectation. Thank you for a quick, quiet stay. We are planning to return to the area in October, however will more than likely be choosing a different hotel.
Stayed 1 night in Aug 2025

6/10 Okay

Deron

Travelled with family
Liked: Cleanliness
Decent place to stay, but the property has seen better days.ost of the furniture in the rooms and common areas are very worn, spots in the rugs, lots of scrapes dents and scratches on the walls. It could really use a top to bottom renovation l.
Stayed 1 night in Aug 2025

4/10 Poor

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I arrived late, nearly 11pm. The clerk was pleasant and attentive. He issued me my room and gave me keycards. I opened the room door to find the bed unmade and two cups of soda on a desk with ice still in them. I immediately backed out of the room and went to the front desk. He apologized and tried to give me a room with two beds. He had to phone a manager as this was an "upgrade" and he could not override the system. After a few moments he gave me new keys to an empty room. The only issue I had after that was the next day I could not get back into my room. The key card was not programed. After another trip to the desk, new keys were issued and I was able to come and go as needed.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jeannette

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelled like smoke and so dirty
Stayed 1 night in Aug 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025