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Hampton Inn & Suites Rochester/Henrietta

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Rochester/Henrietta

Exterior
Free toiletries, hair dryer, towels
Studio, 1 King Bed with Sofa bed
Indoor pool
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking included
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry

Explore the area

Map
280 Clay Rd, Rochester, NY, 14623
  • Marketplace Mall
    16 min walk
  • Monroe Community College
    16 min walk
  • Tim Hortons Iceplex
    4 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    12 min drive

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed, Accessible

  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed, Accessible

  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed, Accessible

  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Accessible

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Accessible

  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds

  • 72 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Bathtub)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Bathtub)

  • 72 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

  • 72 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Homewood Suites Rochester Henrietta

Pool
Breakfast included
Pet-friendly
Free WiFi
4.2 out of 5, Very good, (677)
The price is NZ$380
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Homewood Suites Rochester Henrietta

About the area

Rochester

When you stay at Hampton Inn & Suites Rochester/Henrietta in Rochester, you'll be in a shopping district, within a 10-minute drive of University of Rochester and Rochester Institute of Technology. .This hotel is 5.2 mi (8.4 km) from Strong and 14.8 mi (23.9 km) from Lake Ontario.

What's nearby

  • Marketplace Mall - 16 min walk - 1.4 km
  • Tim Hortons Iceplex - 4 min drive - 2.2 km
  • Strong Memorial Hospital - 6 min drive - 4.8 km
  • University of Rochester - 7 min drive - 5.5 km
  • Rochester Institute of Technology - 7 min drive - 7.4 km

Getting around

  • Rochester Station - 18 min drive
  • Greater Rochester Intl. Airport (ROC) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Dairy Queen - ‬16 min walk
  • ‪Taco Bell - ‬9 min walk

About this property

Hampton Inn & Suites Rochester/Henrietta

Hotel in Rochester with a 24-hour fitness center and a 24-hour front desk
Hampton Inn & Suites Rochester/Henrietta offers 126 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Hampton Inn & Suites Rochester/Henrietta.
Featured amenities include complimentary wired internet access, a computer station, and express check-in. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Henrietta
Hampton Inn Henrietta Hotel
Hampton Inn Henrietta Hotel Rochester
Hampton Inn Rochester Henrietta
Hampton Inn Rochester/Henrietta
Hampton Inn Rochester/Henrietta Hotel Rochester
Hampton Inn Rochester/Henrietta Hotel
Hampton Inn Rochester/Henrietta Rochester
Hampton Inn Suites Rochester/Henrietta

Hampton Inn & Suites Rochester/Henrietta Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1012 reviews" "
Rating 8 - Good. 256 out of 1012 reviews" "
Rating 6 - Okay. 58 out of 1012 reviews" "
Rating 4 - Poor. 19 out of 1012 reviews" "
Rating 2 - Terrible. 21 out of 1012 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Aug 2024

6/10 Okay

Shana

Stayed 2 nights in Aug 2024

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, convenient to eateries, shopping, walkable, safe, and quiet. Several options for breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Joseph

Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stay was really good. No towels in the pool even after we asked for them at the front desk. Breakfast was decent - adding gluten-free options would be appreciated.
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Upgrade to a larger room
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Hotel staff was very friendly and accommodating. The room was a great layout and spacious, but the carpet in the room was absolutely disgusting! It was sticky to walk on and we had to leave our shoes on the entire time. We also had our 9 month old son, so 4 days of not being able to put him down was inconvenient to say the least.
Stayed 2 nights in Aug 2024

6/10 Okay

Anna

Liked: Cleanliness, staff & service
Cons: We were visiting Rochester as tourists, stayed Sunday and Monday night. The room was WAY smaller than advertised, the top 2 drawers of the dresser kept sliding open, the shower rod was loose, making the shower curtain unable to close, getting water everywhere. The general state of hotel is clean but very worn. The bed is only a foot away from the air conditioner and every time the a/c went on, it froze my legs and feet. The pool is pretty but water was murky and looked dirty. We didn't attempt to swim. Pros: The breakfast was really good. Typical to these hotels but Sofia kept everything stocked and the western omelet was delicious! The front desk staff was very polite and helpful - Darlene and the young fellow when we checked in. The location is near EVERYTHING for shopping and eating.
Stayed 2 nights in Aug 2024

10/10 Excellent

keun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for service
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Room was comfortable and Food was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Ashley

Travelled with partner
Many things wrong. Shower doors wernt working. Fuzzy stuff on the pillows. Air conditioning wasnt working as well as we would've liked.
Stayed 1 night in Jul 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Patti

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
EXCELLLLLLLLLLENT ! Clean ! smelled sooooo good ! Thank you !!!
Stayed 1 night in Jul 2024

6/10 Okay

William

Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
The stay was excellent- room was clean & comfortable.. shower was good - breakfast was the best .. breakfast staffs were very kind - especially Sophie - what a lovely lady .. wished we had stayed there for extra days ..
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Room was large. Quiet and secure
Stayed 1 night in Jul 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 3 nights in Jul 2024

6/10 Okay

Katie

Stayed 2 nights in May 2024

4/10 Poor

Mariaelena

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Elton Smith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

daijah

Stayed 1 night in Jun 2024