Country Inn & Suites by Radisson, Big Flats (Elmira), NY

3.0 star property

Photo gallery for Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Exterior
Pool
Lobby
1 bedroom, in-room safe, iron/ironing board, rollaway beds
1 bedroom, in-room safe, iron/ironing board, rollaway beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking available
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
105 E Mall Rd, Horseheads, NY, 14845
  • Place, Eldridge Park
    ‪9 min drive‬
  • Place, Elmira College
    ‪11 min drive‬
  • Place, National Soaring Museum
    ‪11 min drive‬
  • Airport, Elmira, NY (ELM-Elmira - Corning Regional)
    ‪6 min drive‬

Room options

Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Non Smoking

8.4 out of 10
Very good
(54 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(114 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Horseheads

With a stay at Country Inn & Suites by Radisson, Big Flats (Elmira), NY in Horseheads, you'll be within a 15-minute drive of Corning Museum of Glass and Regal Arnot Mall. .This hotel is 2.4 mi (3.9 km) from Museum at the Depot and 3 mi (4.8 km) from Bethany Village.

What's nearby

  • Corning Airport and National Wartime Museum - 5 min drive - 6.4 km
  • Eldridge Park - 9 min drive - 9.9 km
  • Elmira College - 11 min drive - 12.4 km
  • National Soaring Museum - 11 min drive - 8.2 km
  • Corning Museum of Glass - 15 min drive - 22.1 km

Getting around

  • Chemung County Transportation Center - 15 min drive
  • Elmira, NY (ELM-Elmira - Corning Regional) - 6 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Dairy Queen - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Texas Roadhouse - ‬6 min drive

About this property

Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Hotel in Horseheads with free breakfast and a fitness center
Country Inn & Suites by Radisson, Big Flats (Elmira), NY offers 70 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 70 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and complimentary weekday newspapers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
Grab a bite from the snack bar/deli serving guests of Country Inn & Suites by Radisson, Big Flats (Elmira), NY. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Horseheads? This hotel has 183 square feet (17 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 183 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5 per night (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Country Inn Carlson Big Flats Elmira Horseheads
Country Inn Suites by Radisson Big Flats (Elmira) NY
Country Inn & Suites by Radisson, Big Flats (Elmira), NY Hotel

Country Inn & Suites by Radisson, Big Flats (Elmira), NY Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 407 out of 1057 reviews
Rating 8 - Good. 246 out of 1057 reviews
Rating 6 - Okay. 198 out of 1057 reviews
Rating 4 - Poor. 121 out of 1057 reviews
Rating 2 - Terrible. 85 out of 1057 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Sue

Liked: Staff & service
Nice hotel showing its age. The breakfast buffet was below standard for a hotel in this category. It would be better to provide a nice continental breakfast than the options offered. No yogurt, no bananas, no protein mea Staff were friendly.
Stayed 2 nights in Jul 2025

6/10 Okay

Judith

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Beautiful scenic views out window. Quiet surroundings.
Stayed 2 nights in Jul 2025

2/10 Terrible

Edward

Liked: Cleanliness
Disliked: Property conditions & facilities
They make you pay for parking when no one else around does. Only stated mmm
Stayed 2 nights in Jul 2025

8/10 Good

Heather

Travelled with family
Liked: Staff & service

Dining options nearby

Lots of dining options nearby. This was a 1 night stopover on way home from NYC. The rooms were decent size. Breakfast was OK. Our room smelled musty and the carpets felt damp. Once we set thermostat to a warmer temperature, it slightly improved. Half our party enjoyed golfing nearby while the other half went to Watkins Glen - about 30 min away. The pool temperature was quite cool so kids didn’t want to go in it.
Stayed 1 night in Jul 2025

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast was good. The lady that checked us in did not know anything about the area. The hotel was clean
Stayed 1 night in Jul 2025

6/10 Okay

karen, Orchard Park

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Check in staff was super, she went above and beyond for me. the room was OK, some things outdated. over all it was good.
Stayed 1 night in Jul 2025

8/10 Good

Stephanie

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Fan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quiet, small town. The hotel is next to the mall with some choices of restaurants. The hotel is clean and well-maintained. The staff are friendly. The breakfast is plain and not enough choice or good quality. They only provide tide the room every three days. So keep that in mind.
Stayed 2 nights in Jul 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
We like
Stayed 1 night in Apr 2025

10/10 Excellent

Brian, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Jun 2025

4/10 Poor

Susan

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Stay

They charge $5 per day for parking which is ridiculous when I am already paying for the room. The rugs were stained in the room. And I was there for a week and maid service did not come in even 1 time.
Stayed 7 nights in Jul 2025

10/10 Excellent

mohamed

Stayed 3 nights in Jul 2025

2/10 Terrible

Joel

Stayed 1 night in Jul 2025

6/10 Okay

Susan

Liked: Staff & service
Disliked: Property conditions & facilities
I stay here once a month. Older place that they are trying to keep up. Surprised this trip that they are charging $5 to park.
Stayed 1 night in Jul 2025

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities
I got to property two hours before 3. I asked the woman behind the counter if there was a room yet available, she didn't even look and simply said "check in time is at 3". This has never happened to me before, this woman didn't even look, had no interest in trying. I'm not going back, ever! Plenty of other places to stay in the area that will treat me better. Breakfast was terrible and so was the coffee, no joke.
Stayed 2 nights in Jul 2025

8/10 Good

Dwayne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
convenient location
Stayed 1 night in Jul 2025

8/10 Good

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Prashant

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Candy

Travelled with partner
Was a short drive to Watkins Glen State park, however i feel its overpriced. Breakfast was mediocre, limited seating. Room was ok except the TV didn't work correctly, neither did the remote. Outlets didn't work, lampshade was broke as well as some other things that need fixing. Definitely not worth the price
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised that there is a $5 fee for parking which isn’t a big deal, but there a semi vacant mall next to the hotel. It just doesn’t make sense .
Stayed 1 night in Jul 2025

10/10 Excellent

Sylvia, Pittsfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and happy with the stay
Stayed 1 night in Jul 2025

6/10 Okay

joanne

Travelled with group
Liked: Cleanliness
Continental breakfast was not good.
Stayed 2 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is nice. It's in the middle of nowhere not surrounded by anything. Stores and restaurants are within a short driving distance. Quiet. Room's thermostat did not work so no air conditioner.
Stayed 1 night in May 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jun 2025

8/10 Good

Vijayaragavan

Liked: Cleanliness, staff & service, property conditions & facilities
It would be great if parking is free
Stayed 1 night in Jun 2025