Embassy Suites by Hilton Hot Springs Hotel & Spa

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton Hot Springs Hotel & Spa

Lobby
Indoor pool
Reception
Reception
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Bar
  • Room service
  • Laundry

Explore the area

Map
400 Convention Blvd, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    ‪1 min walk‬
  • Bank of the Ozarks Arena
    ‪1 min walk‬
  • Hot Springs National Park
    ‪5 min walk‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪12 min drive‬

Room options

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds

Premium Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

  • Sleeps 4
  • 1 King Bed

Suite, Two Double Beds, Non-Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Standard Suite One King and One Sofa Bed Non-Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Corner

  • Sleeps 6
  • 2 Queen Beds

Deluxe Suite One King and One Sofa Bed Corner

  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One King Bed, Non-Smoking, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

One King Bed, Non-Smoking, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • 124 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Non-Smoking, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking (Wellness, In-room air purification)

  • Sleeps 6
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

  • Sleeps 4
  • 1 King Bed

Standard Suite Two Double and One Sofa Bed Non-Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Hot Springs

With a stay at Embassy Suites by Hilton Hot Springs Hotel & Spa, you'll be centrally located in Hot Springs, within a 5-minute drive of Hot Springs National Park and Oaklawn Racing Casino Resort. .This hotel is 0.1 mi (0.2 km) from Hot Springs Convention Center and 0.5 mi (0.7 km) from Bank of the Ozarks Arena.

What's nearby

  • Hot Springs Convention Center - 1 min walk
  • Hot Springs National Park - 5 min walk
  • Quapaw Baths - 10 min walk
  • Bathhouse Row - 10 min walk
  • Oaklawn Racing Casino Resort - 4 min drive

Getting around

  • Malvern Station - 30 min drive
  • Clinton National Airport Airport (LIT) - 63 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Arlington Lobby Cafe - ‬16 min walk
  • ‪Pho Hoang My Vietnam N - ‬11 min walk
  • ‪Hot Springs Mountain Tower - ‬7 min drive
  • ‪501 Prime - ‬11 min walk

About this property

Embassy Suites by Hilton Hot Springs Hotel & Spa

Hotel with free breakfast, a short walk to Hot Springs National Park
Embassy Suites by Hilton Hot Springs Hotel & Spa offers 246 accommodations with laptop-compatible safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. 55-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 246 guestrooms featuring refrigerators and microwaves. 55-inch Smart televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and complimentary weekday newspapers, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features wireless internet access (surcharge), gift shops/newsstands, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Hot Springs Hotel & Spa has a restaurant on site.
Cascades - This restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and public transport

  • Uncovered self parking on site (USD 10.00 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 20.00 per day; includes in/out privileges)
  • On-site parking includes off-street options
  • Free off-site parking within 1 ft

Food and drink

  • Free full breakfast available daily 6:30 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Cascades

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room
  • Travel cot

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch smart TV
  • TV channels
  • Netflix
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards

We should mention

Pool access available from 6 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hot Springs
Embassy Suites Hot Springs Hotel
Hot Springs Embassy Suites
Embassy Suites Hot Springs Hotel Hot Springs
Embassy Suites Hilton Hot Springs Hotel
Embassy Suites Hilton Hot Springs
Embassy Suites by Hilton Hot Springs Hotel & Spa Hotel
Embassy Suites by Hilton Hot Springs Hotel & Spa Hot Springs

Embassy Suites by Hilton Hot Springs Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 614 out of 1133 reviews" "
Rating 8 - Good. 242 out of 1133 reviews" "
Rating 6 - Okay. 136 out of 1133 reviews" "
Rating 4 - Poor. 68 out of 1133 reviews" "
Rating 2 - Terrible. 73 out of 1133 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dalton

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Embassy Hotel and Suites was a nice place to stay for two nights while in town to visit the National Park. The location is ideal for walking instead of taking your car and looking for a place to park, dealing with traffic etc. I loved the easy check in, managers welcome, and breakfast. I would recommend staying here if you are in town. Downsides in my opinion- $125 pet fee!!!!! Crazy expensive. This was charged for my one dog for two nights, each pet fee allows two dogs. So why does one dog cost the same? I got my receipt to my email the morning of check out and noticed they added on a second pet fee of $125. I had over $280 of pet fees and taxes. Hotel corrected this when I approached guest services with no problem. I just wonder how many people have not reviewed their bill and the same thing happened.
Stayed 2 nights in Oct 2024

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing breakfast
Check in was delayed because we arrived before 3pm and were turned away. Room was worn but comfortable. Breakfast was a disaster, with no bread for toast, hard biscuits and small flying insects in the fruit. Very disappointing for an embassy.
Stayed 1 night in Oct 2024

10/10 Excellent

Aaron

5 stars
All Good!!!
Stayed 2 nights in Oct 2024

8/10 Good

Melody

Stayed 2 nights in Oct 2024

2/10 Terrible

Eric

Travelled with family
Disliked: Property conditions & facilities
Couch was literally torn like a dog chewed on it, shower curtain rod was broken so the floor got soaked if you tried to take a shower. This was a bigger problem because they put us in an accessible room which we didn’t ask for. The grout in the bathroom was broken down and moldy looking probably because this has been an issue for a long time. This was all brought to the managers attention when she asked but then she didn’t care, didn’t even send ppl to look at the problems like she said she would. Very disappointed in this experience.
Stayed 2 nights in Oct 2024

6/10 Okay

Kara

Liked: Staff & service
Disliked: Cleanliness
Not my usual stay.
I have stayed at this property many times and have always enjoyed my stay. This was a different experience. I sadly have to say that this was the worst room I ever stayed in at this hotel. It was extremely run down and dirty. There was leftover food in the refrigerator, multiple stains on the carpet and the bathroom was dirty. We would of left once checking in but an appointment kept us in Hot Springs late into the evening and it was too late to head home.
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Stayed 2 nights in Oct 2024

10/10 Excellent

Ariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Embassy! The room was spacious and the beds were comfortable. Could use some flooring updates but it was still a nice stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay in Hot Springs
Check in was fast and easy, room was nice and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to downtown! Good food! Clean! Very friendly staff. Felt comfortable!
Stayed 2 nights in Oct 2024

8/10 Good

Sarah

Travelled with family
Liked: Staff & service
Disliked: Amenities
It really needs some updating and repairs. The staff was awesome…and to the two ladies who made the omelets in the morning…THANK YOU!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful
Stayed 2 nights in Oct 2024

2/10 Terrible

Abdullah

Stayed 2 nights in Oct 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Very relaxing
Stayed 1 night in Oct 2024

8/10 Good

Bruce

Stayed 2 nights in Oct 2024

8/10 Good

Ken, Nashville

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice property but you can tell it’s older
Stayed 1 night in Oct 2024

10/10 Excellent

Casey

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always nice staying at Embassy Suites.
Stayed 1 night in Oct 2024

10/10 Excellent

Parijat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Leslie

Con: The toilet kept on stopping up. Pro: it was a nice hotel room
Stayed 2 nights in Oct 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Came to happy hour at 5:45 pm - there was nothing available (all gone). Waited around for about an 1/2 hour before anything was brought out. Happy hour was about over before we were able to get a snack. Asked about the resturant and was ignored.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the atmosphere and the breakfast was excellent.
Stayed 1 night in Oct 2024

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoy staying
I always enjoy staying here every time I am visiting Hot Springs. Everyone working there from the front desk to wait staff is very friendly and helpful. The complimentary "happy hour" is always good as well as the breakfast. The hotel itself is a little on the older side but will be going through a remodel this year. The only downside to my last visit was the condition of the pool area. I guess there was some party goer's there the night before. There was beer bottles and trash all over and no towels stocked. I did try the spa for the first time and got an 80 minute massage. Was a little disappointed because my massage therapist shorted me over twenty minutes. However, I know that doesn't reflect on the hotel just the therapist. I just won't be going back to the spa again. All in all I will be going back to this hotel the next time I am in Hot Springs.
Stayed 2 nights in Oct 2024

10/10 Excellent

Megan, Edmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet was very nice and found us a luggage cart. The lady who checked us in was fast and very nice. We got to check in about 45 minutes early which was great.
Stayed 1 night in Oct 2024

10/10 Excellent

celeste

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024