Well located rooms near Rome Termini station. Staff were generally very welcoming - a gentleman at the nearby hotel checked us in, making sure we had keys etc. but critically forgot to give us a control for the air conditioner in the room (which was uncomfortably
stuffy in the heat). When I emailed to ask about this, nothing was done that evening, so we had a hot stuffy room all night. The next morning, the wonderful lady who prepared breakfast promptly found the missing control - too late for us, unfortunately. Even with the heat, the room would have been o.k for just the one night, however, there is an EXTREMELY NOISY fridge in the room that clicks loudly EVERY 5 SECONDS or so.
This made sleep impossible, and we were just too tired & nonplussed to unplug the fridge
(it took a while to work out where the annoying noise was coming from).
Please, for the sanity of your guests, get rid of that fridge. It should NOT be located in a bedroom. For a one night stay, it was just about bearable. Never again.