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Really clean hotel and a comfortable bed. Staff on the front desk were professional and helpful. As a solo traveller, I felt extremely safe both in the hotel and in the surrounding area. I got a hot shower and a good nights sleep every night. The whole city is walkable from here, although there are plenty of options of taxis or public transport.
Some of the hotel is a bit tired, and there wasn't a kettle in the room, but i still think the stay was excellent.
We loved our stay at the Art Deco Hotel. Breakfast was delicious, but it was the amazing service and warm hospitality of all staff that made our stay memorable! We will undoubtedly stay here again!
The Best Western Artdeco hotel is located in a lovely older building. It could definitely use some updating, but the staff absolutely makes up for it! They offer a wonderful breakfast serviced by some of the most friendly people I’ve ever encountered!!
There were a number of delicious walkable restaurants and walking to the Termini station was easy for two senior citizens.
Room new and nice but small. Fridge was like a cooler. It was not cold and without control to make it cold. Very little storage for long stay. City tax much more than expected.
Brooks
Stayed 2 nights in Oct 2024
6/10 Okay
Man Biu
Travelled with partner, Travelled with group
24 Oct 2024
stairs of few steps to access the room at 1/F room, it's a bit inconvenient to carry heavy luggage in and out the hotel
There is an adult film theater right across the street but it appeared to be shut down so it was not an issue. Just FYI. The property is old but nice. The only think I disliked was the fact that the toilet seat did not match the shape of toilet making it uncomfortable at times.
Lidia
Stayed 3 nights in Sep 2024
6/10 Okay
Nizar
Travelled with family
22 Oct 2024
Liked: Staff & service
The location is good, mix of things close by. They need to add some English cable channels as at night a person might wish to watch the news, sports, etc. Close to the train station and most major places to see in room. The room was clean, but it needs some USB connections. Staff was nice, the servers at the breakfast were great and kind.
Staff was very nice and helped with taxis and restaurants for our group of 8 people. Much appreciated!
Timothy
Stayed 4 nights in Oct 2024
4/10 Poor
Bernard
10 Oct 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The positive: Breakfast was excellent. We enjoyed some of the best scrambled eggs we have ever had. Had them every day we were there.
The negative: How they claim they’re a 4 star hotel is head scratcher. The place is dingy and darkly lit to hide its true age. It takes 2 elevators to get to the fourth floor and the second one is one scary experience. Only two people with luggage turned sideways can fit in this tiny, decrepit device that seems to be falling apart. It’s slow and on one occasion stopped working but thankfully it managed to let us out. The manager came to take a look only to get his head caught in the doors as they closed in on him. Unbelievable. The window did not close completely and let water in and onto the floor on one occasion.
As someone else has noted, Best Western should drop this from their portfolio or gut it and bring it up to standard.
Bernard
Stayed 4 nights in Sep 2024
6/10 Okay
Verified traveller
7 Oct 2024
Liked: Staff & service
Disliked: Cleanliness
The staff were very nice. However the room did not seem to be the cleanest, the floor boards between the bathroom and the entrance were broken and raised which was dangerous so we had to keep our shoes on at all times. The toilet kept making a dripping noise all night long.
The good things about the hotel were that it was very close to the train station and around 35 minutes walk to the centre of Rome.
The hotel was conveniently located close to the train station and there are plenty of restaurants in the area. We walked to all of the major sites and didn't need to take taxi or the metro. room was on the small side but expected based on the fact you are in a large city.
This was the best of 6 hotels I stayed at while on a 3-week European vacation. I payed around the same for all of them 6 months earlier and I could have gotten this one for less. It's a big old classic hotel with some nice art deco elements. My room had a patio. 24 hour desk. Good location near several embassies. Breakfast served which was very good. A mini mart kitty corner was convenient. Several non-tourist restaurants within two blocks. A half hour walk from major sites and not much more than a 45 minute walk from Vatican City. Recommended
Steven
Stayed 7 nights in Sep 2024
6/10 Okay
Michael
30 Sept 2024
Liked: Cleanliness, staff & service
I really liked modern style and cleanliness of the bathroom but the room's small single bed and the quality of the furniture and room were little dated (for example the plug sockets wiggled and the cubboard was a little frayed. But, the price was excellent it was next to a metro station so it's a great place to say on a budget in rome
The walls in the room were disgustingly dirty and the room smelled moldy. Broken floor tile in hallway. Staff rude. Claims they have parking available but it is either street parking (good luck finding any) or some random parking structure that is 5 blocks away and you have to pay 35 euro a day. Expected way more when I booked Best Western. I won’t book with this hotel chain again! Avoid this hotel.