First of all--the service provided by Anna is out of this world! This was my first time to Rome & I came alone--she answered all of the my questions before and during my stay, and made sure that I could get to the places I wanted to go. The hotel is in a very safe part of town that is centrally located by a stop on the metro. I was able to walk down to the ancient part of Rome in 15 minutes or so. The room is in a beautiful old building that has been refurbished. The room has a little refrigerator, and a safe for your valuables, and a nice closet space to store your things out of the way. Also, very clean and tidy--breakfast in the morning is continental, but yummy. The only suggestion: please put in tea making stations in the rooms--that was the only drawback I found. Otherwise, I'll be back!