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Hotel Marco Polo

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Marco Polo

Reception
Buffet
Interior
Front of property
Premium bedding, in-room safe, individually decorated

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Via Magenta 39, Rome, RM, 185
  • Via Nazionale
    11 min walk
  • Teatro dell'Opera di Roma
    12 min walk
  • Basilica di Santa Maria Maggiore
    13 min walk
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    39 min drive

Room options

View all photos for Family Room

Premium bedding, in-room safe, individually decorated

Family Room

  • 28 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds OR 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room

Premium bedding, in-room safe, individually decorated

Superior Double or Twin Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Premium bedding, in-room safe, individually decorated

Standard Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Triple Room

Premium bedding, in-room safe, individually decorated

Superior Triple Room

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double or Twin Room

Premium bedding, in-room safe, individually decorated

Standard Double or Twin Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Economy Single Room

Premium bedding, in-room safe, individually decorated

Economy Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room Single Use

Standard Double Room Single Use

Standard Double Room Single Use

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

Premium bedding, in-room safe, individually decorated

Standard Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

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The price is NZ$395
for 1 night
includes taxes & fees
1 Jan - 2 Jan
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About the area

Rome

With a stay at Hotel Marco Polo, you'll be centrally located in Rome, within a 5-minute drive of Spanish Steps and Colosseum. .This hotel is 2.1 mi (3.4 km) from Trevi Fountain and 2.2 mi (3.5 km) from Pantheon.

What's nearby

  • Spanish Steps - 4 min drive
  • Colosseum - 4 min drive
  • Trevi Fountain - 5 min drive
  • Pantheon - 5 min drive
  • Villa Borghese - 7 min drive

Getting around

  • Termini Tram Stop - 6 min walk
  • Rome Termini Station - 7 min walk
  • Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 48 min drive

Restaurants

  • ‪Bar Trombetta - ‬1 min walk
  • ‪Hokkaido - ‬3 min walk
  • ‪Binario Zero Caffè - ‬1 min walk
  • ‪La Crostaceria - ‬1 min walk
  • ‪Ristorante Andrea - ‬2 min walk

About this property

Hotel Marco Polo

Pet-friendly hotel connected to the convention center in Rome City Centre with a 24-hour front desk
Hotel Marco Polo offers 22 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and bidets.

This Rome hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 22 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and bidets. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
24-hour room service is available.

Languages

Bulgarian, English, Filipino, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking within 328 ft (EUR 25 per day); discounts available; booking required
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 9 for adults and EUR 9 for children
  • 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • At least 80% of lighting from LEDs
  • Designated smoking areas
  • Double-glazed windows
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bath or shower
  • Bidet
  • Deep-soaking bath
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 45
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 5.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9 for adults and EUR 9 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: EUR 25 per day (328 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 45 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property Registration Number IT058091A1RX57DK2Y

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Marco Polo Rome
Marco Polo Rome
Marco Polo Hotel Rome
Marco Polo Rome
Hotel Marco Polo Rome
Hotel Marco Polo Hotel
Hotel Marco Polo Hotel Rome

Hotel Marco Polo Reviews

Reviews

6.8
Rating 10 - Excellent. 31 out of 217 reviews" "
Rating 8 - Good. 79 out of 217 reviews" "
Rating 6 - Okay. 55 out of 217 reviews" "
Rating 4 - Poor. 30 out of 217 reviews" "
Rating 2 - Terrible. 22 out of 217 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Before we stayed we had a message from Diego asking about airport to hotel transfer which was perfect as we hadn't looked yet how to get there, so that solved the start of our trip! When we got there, there is just a lift that fits 2 people and 2 big luggages, there was 5 of us, so we had a few trips up. The staff at reception when we checked in during the day was amazing, even gave us a map and where to go and walk in Rome, so friendly and helpful. Our friends room had a leak everytime they showered which they did note down and saw to, it was better the next day. Great location close to the train station and lots of places to eat around the area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super helpful and knowledgeable
Really friendly man on reception with amazing knowledge of transport in Rome
Stayed 1 night in Aug 2024

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Feels like a hostel. Staff were absolutely wonderful! Which was the only reason our stay was doable. Building was under construction the family room was spacious but very low quality facility in general. Bunk beds, not really proper bedding etc. Def hostel vibe. Was clean. Area is convenient, steps away from Roma termini.
Stayed 2 nights in Jul 2024

4/10 Poor

Paz

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing to like aboit the hotel poor basic contion such as outlet, appropriate lighting, the photos do not reflect the inside. Question of basic sanitary and condition. The lobby on 3rd door so to get to it need use of elevator that barely can hold I person and 1suitecase Should be rate 0 zero, take it out from your website
Stayed 2 nights in Oct 2023

2/10 Terrible

Masis, Glendale

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place supposed to be -1 star hotel or even it’s not deserves to call it hotel they opened our room door and tooks the mattress from the room without tell us they did this it’s not worth it to stay there even 1 night
Stayed 3 nights in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
David at the front desk was very helpful.
Stayed 3 nights in Oct 2023

2/10 Terrible

Stein

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stay away from this dump
Rome was full The only hotel available. Had a double room booked for single occupancy. After one day they moved my stuff when I was out. Got back late and they moved me to a single room the smallest I have ever seen. Next to their cafe kitchen lots of noise every morning. No response from hotel as to why. The only response was the hotel was full and nothing to do about it.
Stayed 9 nights in Sep 2023

8/10 Good

Huiming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel and rooms. Service was great
Stayed 1 night in Sep 2023

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice little place if you need to stay near Roma Termini train station…otherwise, it is rather unremarkable. Clean and functional.
Stayed 1 night in Jun 2023

10/10 Excellent

heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Service Given.
I am a frequent traveler and I have never received the care and support from all the staff during our stay. nothing was too much trouble and they when out of their way to accommodate us. I will return. The Mangers Stephen and Marco outstanding service and delightful hosts, the cleaning staff and the technician - fantastic. Well done team. Yes it was a little older than other hotels but had old fashion great service. a great part of town , hnady to everything.
Stayed 3 nights in Jun 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service
The hotel is conveniently located very close to Termini station which was really nice as we had an early flight and had to catch the train to the airport from here. The room was decent in size and most of the staff was very nice. However, one of the desk guys was really rude. The beds were what youd expect for a 3 star hotel, but my biggest issue was the temperature control for the shower. It was the most erratic I've ever experienced. One minute it was just right, then it was literally burning me for 10-15 seconds, then it would switch to freezing for 30 seconds. There are very simple solutions to this problem, they just need to invest a bit into their system. Other than that, that hotel was good for the price, and the restaurant directly accross the street is fantastic!
Stayed 3 nights in May 2023

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service
This hotel is in a great location, just a two minute walk from Termini station and several convenient bus lines. There are several close restaurants as well. The staff was so friendly and helpful! The rooms are...not at all what the photo shows. The room was very clean and served our needs, but the bed spread had a big hole in it and the mattress was awful. We are of the "we're just sleeping her" type of traveler so the lack of ambiance didn't bother us, but the bed definitely was a problem.
Stayed 3 nights in Apr 2023

2/10 Terrible

Mohammed, Ottawa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Photos on Expedia were misleading. The property is worn down. It should be listed as a motel, rather than a hotel. The staff is actually very friendly. Fees were non-refundable and very overpriced. We had to leave to another hotel after one overnight stay, while still paying for the 3 following nights. Bottom line, I don’t recommend, and unhappy with the refund policy.

10/10 Excellent

Jeffrey

Stayed 2 nights in Aug 2022

6/10 Okay

Wai Kwong

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel is close to Roma termini and a subway station & is very convenient. However, the lift to access the hotel is very old and requires manual opening of the door. It is also too small that can barely accomodate 3 people without luggage. For the 4 bed room I stayed in, there was one double deck bed one double bed instead of 2 single beds one double bed as shown in the booking page and is a bit misleading. The room is clean and adequately decorated. It is good for short-term staying if you're looking for a conveniently located hotel.
Stayed 7 nights in Aug 2022

2/10 Terrible

Najah Jamil

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
!!!
Stayed 7 nights in Jun 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

6/10 Okay

Christopher

Travelled with partner
Arrived to find they were fully booked and had no room for us. They put us up at a sister hotel nearby which was "nicer". I didn't see the Marco Polo so no way of knowing if that was true. Woke up next day to find that the sister hotel did not provide a breakfast, which I had paid for in my initial booking.
Stayed 2 nights in May 2022

2/10 Terrible

Gregory

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
This hotel is not good - stay away Overpriced, run down, sketchy neighborhood Crack pupe on steps of hotel as we walked to room, human feces all over sidewalk just outside hotel
Stayed 4 nights in Apr 2022

4/10 Poor

Omega

Disliked: Amenities, property conditions & facilities
Stayed 6 nights in Apr 2022

4/10 Poor

Kent

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
We would never stay here again!
The Good …. Less than 10 minute walk from train station. The sheets looked clean. The Bad … check in was late, which happens. We could wait in bar, ordered wine, they don’t have wine. Walls were so thin, and then the school aged kids showed up and it became really loud. We asked to move to quiet part of hotel, the desk staff just shrugged so has to put up w it until about 11.30. Were in Italy for 2 weeks, this bed was the most uncomfortable of all the beds we slept on. If you Billy’s the breakfast plan(we did) make sure you bring proof that you have the plan included in your room. We had the proof but chose to get out of there as fast as we could and skipped it. We had a 5am wake up & a Large group of loud young men were hanging out in from of Mimi Mart across the street and we could hear them thru the closed window. I would not recommend this hotel. We couldn’t get out of there fast enough and would never stay here again.
Stayed 1 night in Apr 2022

2/10 Terrible

Mohammadtaghi

Stayed 3 nights in Mar 2022

8/10 Good

Paul M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice old hotel. Not for travelers looking for great amenities it’s an old hotel with small rooms perfect place to lay your head after a day of sightseeing
Stayed 5 nights in Sep 2021

10/10 Excellent

MARIA MONGE

Stayed 2 nights in Aug 2021