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Mama Shelter Roma

4.0 star property

Photo gallery for Mama Shelter Roma

2 restaurants, pizza
Reception
Front of property
Sauna
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
Via Luigi Rizzo 20, Rome, RM, 136
  • Vatican Museums
    ‪12 min walk‬
  • Sistine Chapel
    ‪4 min drive‬
  • St. Peter's Basilica
    ‪5 min drive‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 1 Double Bed (Large Mama)

Room, 1 Double Bed (Large Mama)

Room, 1 Double Bed (Large Mama)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Medium Mama)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Double Bed (Medium Mama)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 1 Double Bed with Sofa bed (Large Mama)

Triple Room, 1 Double Bed with Sofa bed (Large Mama)

Triple Room, 1 Double Bed with Sofa bed (Large Mama)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Double Bed with Sofa bed (XL Mama)

In-room safe, desk, laptop workspace, soundproofing

Family Room, 1 Double Bed with Sofa bed (XL Mama)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Balcony (Large Mama)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed, Balcony (Large Mama)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed, Balcony (Medium Mama)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Double Bed, Balcony (Medium Mama)

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Rome

With a stay at Mama Shelter Roma , you'll be centrally located in Rome, within a 5-minute drive of Sistine Chapel and Piazza Navona. .This family-friendly hotel is 0.6 mi (1 km) from Vatican Museums and 1.8 mi (2.9 km) from St. Peter's Basilica.

What's nearby

  • Vatican Museums - 12 min walk - 1.1 km
  • Sistine Chapel - 4 min drive - 2.3 km
  • St. Peter's Square - 4 min drive - 2.5 km
  • Piazza Navona - 5 min drive - 3.6 km
  • St. Peter's Basilica - 5 min drive - 2.9 km

Getting around

  • Cipro Station - 3 min walk
  • Rome Valle Aurelia Station - 11 min walk
  • Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 36 min drive

Restaurants

  • ‪Bar La Coccinella - ‬2 min walk
  • ‪La Cannoleria Siciliana - ‬5 min walk
  • ‪Beere Mangiare & Co - ‬3 min walk
  • ‪Il Gelato Bistrò - ‬5 min walk
  • ‪Secondo Tradizione - ‬1 min walk

About this property

Mama Shelter Roma

Family-friendly hotel with 2 restaurants and a full-service spa
Mama Shelter Roma offers 217 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Rome hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 217 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a banquet hall.
Satisfy your appetite at Winter Garden, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 2 meeting rooms available for events. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Winter Garden - Onsite restaurant.
Mama Pizzeria - This restaurant specializes in pizza. Open daily.
Summer Garden - Onsite rooftop bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Mama Pizzeria
  • Summer Garden
  • Winter Garden

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (74 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
Pool access available from 6:00 AM to 9:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mama Shelter Roma
Mama Shelter Roma Rome
Mama Shelter Roma Hotel
Mama Shelter Roma Hotel Rome
Mama Shelter Roma (Opening May 2021)

Mama Shelter Roma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 512 out of 780 reviews
Rating 8 - Good. 163 out of 780 reviews
Rating 6 - Okay. 64 out of 780 reviews
Rating 4 - Poor. 25 out of 780 reviews
Rating 2 - Terrible. 16 out of 780 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sahar

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing
Stayed 6 nights in Dec 2024

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mama shelter was a very nice stay, in a quiet portion northwest of city center (about 3-4km away). The surrounding area was nice and had decent amount of local shops and cafes. Mamas is situated not even a block away from a 24hr grocery and only a block away from Cipro metro station. Made everything and traversing Roma easily accessible. The only downfall I experienced with my stay is the lobby and restaurants on the ground level play loud music until a about midnight or a little after-we were located on the first floor so we could hear everything. Nice stay otherwise!
Stayed 6 nights in Dec 2024

10/10 Excellent

mzimkhulu khanyile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was walkable to most areas and the swimming pool
Stayed 3 nights in Nov 2024

10/10 Excellent

Ewa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was amazing and friendly . The hotel very clean and the food was excellent, especially the pizza . I will definitely be back in the future . Highly recommended
Stayed 2 nights in Dec 2024

8/10 Good

Keely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Collette Victoria

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff in a hotel with a flourish. No problems with the buffet breakfast (a wide selection of pastries, continental and cooked including gluten free options) and if we asked they’d help or provide anything needed. Really handy to get to the Vatican being only a 10min walk away and close to the metro for easy access into the city centre or Trastervere. Meals in the restaurant & pizzeria are a little on the pricier side when compared with restaurants in the city is one thing to consider. Only shame was that the steam room was closed and there’s not a huge amount of space in the spa area when at capacity which was made worse without the use of the steam room. But still a nice way to unwind after a good walk through the beautiful city.
Stayed 5 nights in Dec 2024

8/10 Good

Jai Mark Arlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good apart from the deposit you pay i still haven't got mine back after 2 weeks and they haven't responded to any of my email's
Stayed 4 nights in Nov 2024

10/10 Excellent

Kurtis Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. it's some distance from the city centre but the metro is a short walk away and easily navigable.
Stayed 3 nights in Nov 2024

6/10 Okay

Brooke

Liked: Staff & service, property conditions & facilities
I stayed for 2 nights and was excited to enjoy the wellness area. I messaged ahead before booking to check that the steam room was working (after reading other reviews) and was assured it was. It wasn’t working and the hygiene in the wellness area is not up to standard. Only one toilet cubicle for women and only one towel offered meaning nobody was using towels in the sauna!! Except me. The area is also not staffed so there is no one to offer any assistance or service. My room was never serviced during a 2 night stay which is very disappointing at this price point. Next time I will stay in a boutique hotel in Trastevere or the historic centre. Reception staff were lovely though and are the redeeming quality of this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vincent

Stayed 3 nights in Nov 2024

6/10 Okay

Maria

Liked: Staff & service
Disliked: Cleanliness
The smell in the bathroom was terrible, I couldn't sleep, the sheets in the bed were very itchy. I was very unconformable and after all my walking i was looking for a better place to rest.
Stayed 6 nights in Nov 2024

4/10 Poor

arlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely using this property again! See you soon Rome🇮🇹
Stayed 2 nights in Sep 2024

8/10 Good

Alexandra

Stayed 4 nights in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

2/10 Terrible

H

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Ron

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The metro is very close down or up the hill where some local stores are! The staff was amazing and allowed my family to check in early with no issues after a day in half travel from the US! They also upgraded my room just because! Beds were extremely comfortable and my 4year old loved the tv channels in Italian, English and the arcade games in the restaurant! Great hotel chain and I will be looking for this hotel chain anywhere else we travel! The owners and CEOs must take good care of their employees because they are very nice! I recommend this stay again!
Stayed 2 nights in Nov 2024

10/10 Excellent

lien, hialeah

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place and nice people
Stayed 2 nights in Nov 2024

4/10 Poor

Zahra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small and we found ants in our bathroom.
Stayed 3 nights in Nov 2024

10/10 Excellent

Graciela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 2 nights in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very welcoming and polite. Always friendly and helpful sharing areas to visit in the area. The restaurant there was great. Also they have a beautiful rooftop bar with a beautiful view. I would definitely stay there again.
Stayed 7 nights in Oct 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, excellent staff. A bit far from some of the bigger attractions.
Stayed 2 nights in Nov 2024

10/10 Excellent

Graciela

Travelled with family and small children
It was great overall
Stayed 1 night in Nov 2024

10/10 Excellent

yuet k

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and nice room
Stayed 1 night in Nov 2024