2/10 Terrible
Stephen
19 Oct 2024
Liked: Staff & service
Disliked: Property conditions & facilities
We were assigned to a room at a location away from the main hotel, it was about 1 block away, in an alley, with a spiral staircase( terrible for carrying luggage (although the hotel did send a person with us to carry the luggage up the staircase but I had to carry the luggage down when time to checkout) the stairs were very unsafe for people our age (71) the room was very small and the shower was extremely small wit no place to put your shampoo or soap except the floor. We booked the same time our friends did and they had a very nice room at the main hotel. When I questioned to why ours was at a different location and they said it was because we booked it through Expedia!!!! I expected to get some type of refund but to no avail. I would never go back to them and I’m the one that suggested to our traveling friends to stay there. Very bad experience!!’ Never again,
Stephen
Stayed 1 night in Oct 2024