This is our second time to stay here and as before, we enjoyed it. We love the peace and quiet, except maybe in the morning when we hear the staff going about dragging the trolley to clean the room/change the sheets perhaps. It would have been much better if we had access to the use of a microwave but it is negligible. We had our dinners in the restaurant and the food is good. However, being a light eater, I was able to order the kids' meal on the last night. The first night I felt guilty leaving a lot of leftovers. If we had a microwave I could have eaten them for brekky perhaps. In Japan, the hotels usually have microwaves for use by patrons in their lounge/common area (not hostels, standard hotels got them). Anyway, this is not a deal breaker. Staff were usually friendly exept for one lady from the kitchen who doesn't seem to like smiling. But she is quite attentive, always looking out to get the used plates,etc. The others, especially the guy at reception who was also at the bar taking orders, is very friendly and easy going. A good place to stay, a bit far from the chaos at Cradle Mountain!