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Sheraton Grand Hotel & Spa, Edinburgh

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grand Hotel & Spa, Edinburgh

Premium bedding, minibar, in-room safe, blackout curtains
Terrace/patio
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Exterior
Grand Suite, 2 Bedrooms, Non Smoking

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
1 Festival Square, Edinburgh, Scotland, EH3 9SR
  • Edinburgh International Conference Centre
    4 min walk
  • Princes Street
    5 min walk
  • Princes Street Gardens
    5 min walk
  • Edinburgh (EDI)
    23 min drive

Room options

Grand Suite, 2 Bedrooms, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 2 Bedrooms, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Grand Suite, 2 Bedrooms, Non Smoking

  • 118 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Club Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Club Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Non Smoking, View

Club Room, 2 Single Beds, Non Smoking, View

Club Room, 2 Single Beds, Non Smoking, View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Non Smoking, View

Premium bedding, minibar, in-room safe, blackout curtains

Club Room, 1 King Bed, Non Smoking, View

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Club Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Club Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, View

Premium bedding, minibar, in-room safe, blackout curtains

Room, 2 Single Beds, Non Smoking, View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, View

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking, View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Edinburgh

With a stay at Sheraton Grand Hotel & Spa, Edinburgh, you'll be centrally located in Edinburgh, within a 10-minute walk of Edinburgh Gin Distillery and The Meadows. .This luxury hotel is 1.1 mi (1.7 km) from National Museum of Scotland and 1.3 mi (2.1 km) from Real Mary King's Close.

What's nearby

  • Princes Street - 5 min walk - 0.5 km
  • Edinburgh Castle - 14 min walk - 1.2 km
  • University of Edinburgh - 15 min walk - 1.3 km
  • National Museum of Scotland - 16 min walk - 1.4 km
  • Royal Mile - 19 min walk - 1.6 km

Getting around

  • Edinburgh Haymarket Station - 11 min walk
  • Princes Street Tram Stop - 12 min walk
  • Edinburgh Airport (EDI) - 23 min drive

Restaurants

  • ‪The Picture House - ‬2 min walk
  • ‪BrewDog Lothian Road - ‬1 min walk
  • ‪Red Squirrel - ‬3 min walk
  • ‪The Beer Kitchen - ‬2 min walk
  • ‪Caffè Nero - ‬2 min walk

About this property

Sheraton Grand Hotel & Spa, Edinburgh

Luxury Edinburgh hotel in Haymarket with a full-service spa
Sheraton Grand Hotel & Spa, Edinburgh offers 269 accommodations with minibars and safes. Beds feature premium bedding. 94-cm LCD televisions come with pay movies.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, One Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 269 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at One Square, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Edinburgh? This hotel has 16641 square feet (1546 square meters) of space consisting of conference space and 14 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
One Square - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
One Square - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (GBP 17.50 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 24 for adults and GBP 12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • One Square
  • One Square

Things to do

  • Fitness classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (16641 square feet)
  • Meeting rooms - 14

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Lift door width (centimetres): 100
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 100
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 99
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 94-cm LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 for adults and GBP 12 for children
  • Covered self parking fee: GBP 17.50 per night
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 35 per person and includes use of: spa tub; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the swimming pool Monday to Friday 3-4 PM and Saturday to Sunday 8:30-9:30 AM, and 3-4 PM and must be accompanied by an adult.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub
Guests under 16 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Edinburgh Grand Hotel
Edinburgh Grand Sheraton
Sheraton Grand Edinburgh
Sheraton Grand Hotel Edinburgh
Edinburgh Sheraton Spa
Sheraton Grand Hotel & Spa Edinburgh, Scotland
Sheraton Grand Hotel And Spa
Sheraton Spa Edinburgh
Sheraton Edinburgh
Edinburgh Grand Hotel Sheraton
Sheraton Edinburgh
Edinburgh Scotland
Edinburgh Sheraton Spa
Sheraton Spa Edinburgh
Sheraton Grand Hotel & Spa
Sheraton Grand Hotel And Spa
Sheraton Grand Hotel Edinburgh
Edinburgh Grand Hotel Sheraton
Sheraton Grand Hotel & Spa, Edinburgh Hotel
Sheraton Grand Hotel & Spa, Edinburgh Edinburgh
Sheraton Grand Hotel & Spa, Edinburgh Hotel Edinburgh

Sheraton Grand Hotel & Spa, Edinburgh Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1010 reviews" "
Rating 8 - Good. 202 out of 1010 reviews" "
Rating 6 - Okay. 66 out of 1010 reviews" "
Rating 4 - Poor. 35 out of 1010 reviews" "
Rating 2 - Terrible. 27 out of 1010 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Sheraton Gem!
Ah-mazing!!! We had some flight cancellations and another accommodations issue so we needed a place for one night. I wish we’d booked this for our entire Edinburgh stay. Staff were super, club floor lounge was great. Good variety and overall what we expect for Club Floor. Room was immaculate and well appointed for our family of 3 and close to great places to eat/things to do. Very quiet room. A few steps away from the big tourist area.
Stayed 1 night in Jul 2024

2/10 Terrible

Alexander

Travelled with family
Stayed 1 night in Aug 2024

6/10 Okay

Gillian

Business traveller
Liked: Cleanliness, staff & service, amenities
There is nothing hugely wrong with this hotel, it’s comfortable, clean and the staff (esp the concierge/porter) were great. The pool and spa are OK too. It’s just not quite the standard of furnishings/facilities and surroundings I would expect of a 5 star hotel costing £400 a night. I appreciate it is Edinburgh and August and prices are spectacularly hiked up but it just doesn’t compare to similarly priced hotels overseas.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fringe
Up for the Fringe. Club facilities were very good. Enjoyable stay and nice pool
Stayed 2 nights in Aug 2024

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bassam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility, nice staff and good service.
Stayed 3 nights in Jul 2024

2/10 Terrible

Abdulraouf

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The moodiness of the laws in the administration.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Robindar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the place.
Can’t say enough about the caliber of the accommodations, hotel and the amazing service staff. Only real hiccup was the cleaning staff not having the rooms ready until around 5-6pm if needed.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dawson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Gary, Mount Pleasant

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A far better than average Sheraton , reaching a new standard far the brand
Stayed 8 nights in Jul 2024

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Edinburgh
Super friendly staff. Fantastic attention to detail and really helpful! Great room (Club room was worth it). Selection of food at the club was great value for us! Cleanliness was top rate, housekeeping were really good at their job. Hotel was centrally located, with most major attractions in walking distance. The concierge team were fantastic, they helped me book a tour for my wife and I, which was one of the highlight of my trip! Star staff I had the pleasure of interacting with: Front office: Tom and Isabella F&B: Allen at the club lounge Concierge: Massimo. If you meet any of the above team members, they will go above and beyond to make your stay that little bit special.
Stayed 5 nights in Jul 2024

2/10 Terrible

Chin, Brooklyn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Mistakenly gave me a room with someone else in it already. Staff tried to make up with free breakfast but didn’t make up for the stress of disturbing someone. Also had a fire evacuation at midnight in the rain, no reason given, and then false alarm again 6 AM with Alarm for 1 mins. Worst stay in a while.
Stayed 1 night in Jul 2024

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay!
We had a wonderful stay at the Sheraton. Great location, good food/cocktails, comfortable room, and wonderful spa! 10/10 would recommend the deep muscle massage at the One Spa. Purchase the breakfast ahead of time so you can save a little. If you book it day of, it’s slightly more expensive.
Stayed 2 nights in Jul 2024

10/10 Excellent

Penny

Stayed 3 nights in Jun 2024

8/10 Good

Khalid Al

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 9 nights in Jun 2024

10/10 Excellent

Roseann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Jamie

Business traveller
Liked: Cleanliness, room comfort
A little tired and over priced…
Ok stay not fantastic. A little taken aback when checking in to have photo ID demanded… not been asked for this before when travelling in the UK but apparently it’s “Company policy” didn’t have any on me as it’s not a legal requirement in the UK so I had to give 2x credit cards… what’s going on. Rooms are getting a little tired and could do with a refresh, if your charging £400+ a night you expect it to be better than is on offer. No mini bar stocked so no night cap as I could not be bothered to call down for a drink and wait… Other brands are getting better at providing extras such as soda free of charge and chocolates, but this seems not to be on the cards for the mighty Sheraton Grand Edinburgh.
Stayed 1 night in Jun 2024

10/10 Excellent

Pamela Cathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean and safe. Big rooms.
Stayed 3 nights in Jun 2024

6/10 Okay

lala

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms smelled bad
Stayed 2 nights in Jun 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and very well presented, staff were all very helpful and friendly
Stayed 4 nights in Jun 2024

8/10 Good

April

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great. We did not know that the pool only allowed kids for two separate hours each day. That was a surprise. But we made it worked and enjoyed the stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Margo

Stayed 1 night in Jun 2024