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Marsden Stay Rotorua

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Marsden Stay Rotorua

Superior Twin Room
Room amenity
Superior Room, 1 King Bed | Living area
Shower, free toiletries, hair dryer, towels
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
273 Fenton St, Rotorua, Bay of Plenty, 3010
  • Rotorua Central Mall
    ‪8 min walk‬
  • Tamaki Maori Village
    ‪15 min walk‬
  • Rotorua i-SITE Visitor Centre
    ‪15 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

View all photos for Family Suite

Free WiFi, bed sheets

Family Suite

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Free WiFi, bed sheets

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Arawa Park Hotel

Parking included
Free WiFi
Restaurant
Gym
3.6 out of 5, Good, (1002)
The price is NZ$160
for 1 room
includes taxes & fees
3 Feb - 4 Feb
Arawa Park Hotel

About the area

Rotorua

With a stay at Marsden Stay Rotorua in Rotorua (Glenholme), you'll be within a 10-minute walk of Racing Rotorua and Rotorua Central Mall. .This hotel is 0.7 mi (1.1 km) from Government Gardens and 0.7 mi (1.1 km) from Rotorua Arts Village.

What's nearby

  • Rotorua Central Mall - 8 min walk
  • Tamaki Maori Village - 15 min walk
  • Polynesian Spa - 16 min walk
  • Whakarewarewa: The Living Maori Village - 2 min drive
  • Redwoods Whakarewarewa Forest - 4 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬18 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Scope Cafe Rotorua - ‬11 min walk
  • ‪Kfc - ‬15 min walk
  • ‪Pizza Hut - ‬8 min walk

About this property

Marsden Stay Rotorua

Rotorua hotel in Glenholme with free parking
Marsden Stay Rotorua offers 56 accommodations with hair dryers and complimentary toiletries. 42-inch Smart televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 56 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
This smoke-free hotel features hot springs nearby.
The front desk is staffed during limited hours. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Guest services

  • Change of towels (on request)
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch smart TV
  • Digital channels

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Dining venue(s)
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
The following facilities are closed on Sunday and Saturday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua

Marsden Stay Rotorua Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 87 reviews" "
Rating 8 - Good. 32 out of 87 reviews" "
Rating 6 - Okay. 22 out of 87 reviews" "
Rating 4 - Poor. 10 out of 87 reviews" "
Rating 2 - Terrible. 5 out of 87 reviews" "

7.6/10

Cleanliness

8.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jillian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Management were absolutely amazing and very helpful
Stayed 2 nights in Oct 2024

4/10 Poor

charanjit

Disliked: Cleanliness, property conditions & facilities
location was good but no air con and looks pretty old. need alot of renovations and upgrades the pool and tv
Stayed 2 nights in Oct 2024

6/10 Okay

Jona

Stayed 4 nights in Sep 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Being updated but what has been done is good
The King Size room I booked was well appointed and modern. Everything was very clean. Some parts of the hotel are being updated so the stairway seemed to have paint on it tho the corridors were fine. The pool is currently not in use. It’s small but adequate. The area it was in looked fine. The reception and staff were was well done. The restaurant opens in about six weeks approx. Car park well marked. There is no lift but the staff took my heavier bag up for me.
Stayed 2 nights in Oct 2024

10/10 Excellent

PAM

Liked: Cleanliness, staff & service, amenities
Lovely room and staff.
Stayed 1 night in Oct 2024

4/10 Poor

Shahab

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Chami

Liked: Staff & service
Stayed 4 nights in Oct 2024

4/10 Poor

Arlana

Travelled with family
Liked: Staff & service
I wish we knew about the renovations before booking, we booked for the pool for our kids, the shower was dirty and the bathroom floor still had dust from the renovations. The bedroom and linen and was amazing, the reception was great. Once the renovations are completed I am sure the place will be amazing.
Stayed 1 night in Oct 2024

4/10 Poor

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place is still on renovation and it will be better if they put that on their website so we know this before we booked in..... apart from that it was ok
Stayed 2 nights in Oct 2024

8/10 Good

Eunice

Travelled with family
Liked: Cleanliness, staff & service
They are in the middle of renovations when we stayed so the whole place is not quite ready. Not a big deal for us though. In saying that it is evident that the room was put together in a hurry. The room was clean/tidy but not spotless and the net curtains smelled. The beds were true-to-size and very comfortable though. For some reason, there was no fridge in our room but saw other rooms had them. The room is also quite bare (no microwave, no spare towels or bedding and no air conditioning). All in all value-for-money budget accommodation.
Stayed 3 nights in Oct 2024

6/10 Okay

Andrijana

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
stayed only 1 night, beds comfy. The whole building needs revamp
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Extremely comfortable beds. Bathroom good. However, no refrigerator in the room and the hotel was undergoing renovations.
Stayed 1 night in Oct 2024

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Currently under refurbishment. Could eventually be good but currently a construction zone. I would recommend everyone to stay clear of this place until work is complete. Pool is full of green slime. Public areas all very dusty. Shower did not drain properly. We couldn’t enter car park to check in as driveway was blocked with orange cones. Very inconvenient when needing to offload luggage. Trash bins had not been emptied from the previous guests in the room. No fridge in room - just an empty space where fridge should be. Wish I had never booked this place.
Stayed 1 night in Oct 2024

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Currently Marsden Stay is under going a make over. This however did not impact my stay at all. The room I stayed in had been renovated and was lovely and clean. I would only recommend a full length mirror somewhere in the room. I will recommend Marsden Stay and look forward to seeing your upgrades in the future. Best wishes. Gabrielle.
Stayed 1 night in Oct 2024

4/10 Poor

Trin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not all amenities were accessible as portrayed on this site. Pools were closed. Laundry unusable. Nil on-site dining available. Room was tidy upon arrival. First in first served parking.
Stayed 3 nights in Sep 2024

6/10 Okay

Luke

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First impression driving was bad. It was apparently under renovation in areas but just seemed very run down generally. Our room had been completed but was full of construction fine white dust, thick in some places, like it just hadn’t been cleaned. Aside from that though, it needed a thorough clean e.g toilet and shower were pretty gross. The bed had no duvet covers, just a sheet on it. The pool was green and out of order. Little things also put me off, e.g the windows and slider door weren’t locked. If I hadn’t checked them we might’ve not realised and the room would not have been secure. Smoke detector looked like had been removed while painting ceilings and not put back, that concerned me having a small child. The fridge was so noisy we had to turn it off so we could sleep. Overall I was pretty disappointed. If it wasn’t already early evening when we arrived I would’ve bailed and looked for an alternative. Rookie mistake I saw 10/10 rating but was only 1 review and I didn’t look at the reviews when booking. There are so many options in rotorua, I’d look elsewhere.
Stayed 2 nights in Oct 2024

4/10 Poor

Josette

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dodgy, mostly unclean and run down.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful Knew the Restaurant & Bar were under restoration But appears the entire establishment is be refurbished Rooms were being painted in other blocks while there The Block we were in was fresh, so been recently completed The Trades weren't in Your Face nor invasive So wasn't an issue Had stayed in previous years when was another name, discovered on arrival Four Canoes or something like that So was suddenly looking forward to the outdoor Thermal Pool that had experienced on couol if other stays But unfortunately, was Under Maintenance So didn't get to enjoy Otherwise, pleasant stay Unfortunately, left Chromecast at home Attempts to connect directly with TV or WiFi failed So only had FreeView
Stayed 4 nights in Sep 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is renovated and very clean incl. very friendly owner.
Stayed 1 night in Sep 2024