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Marsden Stay Rotorua

3.0 star property

Photo gallery for Marsden Stay Rotorua

Reception
Exterior
Room amenity
Reception
Superior Twin Room

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
273 Fenton St, Rotorua, Bay of Plenty, 3010
  • Rotorua Central Mall
    ‪8 min walk‬
  • Polynesian Spa
    ‪16 min walk‬
  • Eat Street
    ‪2 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

View all photos for Family Suite

Free WiFi, bed sheets

Family Suite

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Free WiFi, bed sheets

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Free WiFi, bed sheets

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Arawa Park Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
3.6 out of 5, Good, (1002)
The price is NZ$169
for 1 room
includes taxes & fees
3 May - 4 May
Arawa Park Hotel

About the area

Rotorua

With a stay at Marsden Stay Rotorua in Rotorua (Glenholme), you'll be within a 10-minute drive of Skyline Rotorua and Racing Rotorua. .This hotel is 0.4 mi (0.7 km) from Rotorua Central Mall and 0.7 mi (1.1 km) from Government Gardens.

What's nearby

  • Rotorua Central Mall - 8 min walk - 0.7 km
  • Tamaki Maori Village - 15 min walk - 1.3 km
  • Polynesian Spa - 16 min walk - 1.4 km
  • Eat Street - 2 min drive - 1.7 km
  • Redwoods Whakarewarewa Forest - 4 min drive - 2.8 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬18 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Scope Cafe Rotorua - ‬11 min walk
  • ‪Kfc - ‬15 min walk
  • ‪Pizza Hut - ‬8 min walk

About this property

Marsden Stay Rotorua

Hotel in Rotorua with free parking
Marsden Stay Rotorua offers 56 accommodations with hair dryers and complimentary toiletries. 42-inch Smart televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 56 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
This smoke-free hotel features hot springs nearby.
The front desk is staffed during limited hours. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Dining venue(s)
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Saturday and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua

Marsden Stay Rotorua Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 29 out of 144 reviews
Rating 8 - Good. 47 out of 144 reviews
Rating 6 - Okay. 40 out of 144 reviews
Rating 4 - Poor. 17 out of 144 reviews
Rating 2 - Terrible. 11 out of 144 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Hannah

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Good price due to being under construction. No AC
Stayed 2 nights in Jan 2025

4/10 Poor

Subarmani

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The toilet n shower facilities were terrible. Will not recommend to anyone
Stayed 1 night in Jan 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and quiet. There was no air conditioning in the room and the place is under renovation and you can see by some of the finishes it was done on the cheap but it also reflected on the cheap price to stay here so it was value for money, we were also upgraded for free, so we are more than happy with our stay. Thought there might have been netflix or sky tv to watch but there is none of these, We did enjoy our stay and the staff were super friendly and helpful and the place was super clean. I would stay again
Stayed 2 nights in Jan 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was great accommodation for myself and my daughter :) The staff were friendly, the room was clean and tidy and it was very local to the shops. The only con was that there was no air conditioning, so it was a little hot at night time. It was also under renovations so looked run down from the outside and the pool wasnt going. Othet than that it was fine :)
Stayed 2 nights in Jan 2025

4/10 Poor

Damas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Bridgett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Karen

Liked: Cleanliness
Disliked: Property conditions & facilities
Very disappointed in this property. Beds comfortable. Room clean but basic. No dishes or cutlery provided. Wifi very unreliable, kept dropping out and then dropped out completely. Pools under maintenance which not aware of, they were very dirty and green. Pool area very shabby. Light switch on opposite side of room to lights over bed.
Stayed 1 night in Jan 2025

8/10 Good

Adonis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

10/10 Excellent

Ritesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Rashmi

Travelled with family and small children
Liked: Cleanliness, staff & service
Overall average place.
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Stacey, Lower Hutt

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Easy check in, staff was friendly. Properly very run down. We booked for 4 (2A and 2C) but the room was only set up for 2 rearly. We were upstairs and the stairs need some attention at the top.
Stayed 2 nights in Jan 2025

6/10 Okay

Steph

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Would not re book this place again.
Stayed 3 nights in Jan 2025

8/10 Good

Milton and Lola

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

6/10 Okay

Eri

Stayed 3 nights in Dec 2024

2/10 Terrible

Hiren

Disliked: Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying there for 2 nights. Room clean staff friendly but one thing I disappointed is no air conditioners.
Stayed 2 nights in Jan 2025

2/10 Terrible

angela

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m sorry to say but we did not like our stay For the price we payed for 2 nights $498 It was an unfinished renovation room with paint all over the windows, room only had a undercoat, no extractor fan in bathroom, and also had masking tape over the smoke detector which is not safe, our sliding door to go outside had building and old hotel rubbish. also the guest above us was outside smoking weed So not a great experience at all
Stayed 2 nights in Dec 2024

6/10 Okay

Kalinda

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Overall the room was nice as it had recently been renovated, nice bed and sheets. However, the bathroom tiles still hadn’t been cleaned properly, the shower head leaked and was either boiling hot or cold, no hand towel rail. No iron in the room. Staff were super friendly and helpful. The hotel seemed a bit dingy but the rooms were nice once you got inside.
Stayed 2 nights in Jan 2025

6/10 Okay

Thanh

Stayed 2 nights in Dec 2024

6/10 Okay

Marania

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Property conditions & facilities
Wish the pool and hot pool were usable
Stayed 4 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Ashish

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Bathrooms arent able to be locked, only one keycard given per room, swimming pool seems to be under maintenance for so long, worst of all, no air conditioning or fan provided. Going in summer is not good.

8/10 Good

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beds were very comfortable and very clean. tv was good with channels, but couldn't find a news channel. overall was good could have done with more power points beside bed for phone charing (etc)
Stayed 5 nights in Dec 2024

6/10 Okay

Louise

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I am annoyed that we weren’t told when we booked that the pool and restaurant were under refurbishment, we would have gone elsewhere had we known. Also there was no aircon in the room so in their summer it was really hot. The staff however were super friendly and helpful and it was a good base location for everything we wanted to do.
Stayed 2 nights in Dec 2024