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Marsden Stay Rotorua

3.0 star property

Photo gallery for Marsden Stay Rotorua

Reception
Superior Twin Room
Room amenity
Reception
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
273 Fenton St, Rotorua, Bay of Plenty, 3010

Room options

View all photos for Family Suite

Free WiFi, bed sheets

Family Suite

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Free WiFi, bed sheets

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Free WiFi, bed sheets

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Arawa Park Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
3.6 out of 5, Good, (1134)
The price is NZ$188
for 1 room
includes taxes & fees
12 Apr - 13 Apr
Arawa Park Hotel

About the area

Rotorua

With a stay at Marsden Stay Rotorua in Rotorua (Glenholme), you'll be within a 10-minute drive of Skyline Rotorua and Racing Rotorua. .This hotel is 0.4 mi (0.7 km) from Rotorua Central Mall and 0.7 mi (1.1 km) from Government Gardens.

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬18 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Scope Cafe Rotorua - ‬11 min walk
  • ‪Kfc - ‬15 min walk
  • ‪Pizza Hut - ‬8 min walk

About this property

Marsden Stay Rotorua

Hotel in Rotorua with free parking
Marsden Stay Rotorua offers 56 accommodations with hair dryers and complimentary toiletries. 42-inch Smart televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 56 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
This smoke-free hotel features hot springs nearby.
The front desk is staffed during limited hours. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Dining venue(s)
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Sunday and Saturday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua

Marsden Stay Rotorua Reviews

Reviews

6.8
Rating 10 - Excellent. 22 out of 131 reviews
Rating 8 - Good. 45 out of 131 reviews
Rating 6 - Okay. 38 out of 131 reviews
Rating 4 - Poor. 15 out of 131 reviews
Rating 2 - Terrible. 11 out of 131 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Louise

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I am annoyed that we weren’t told when we booked that the pool and restaurant were under refurbishment, we would have gone elsewhere had we known. Also there was no aircon in the room so in their summer it was really hot. The staff however were super friendly and helpful and it was a good base location for everything we wanted to do.
Stayed 2 nights in Dec 2024

6/10 Okay

Jashu

Travelled with family
Liked: Cleanliness
Was under construction, no ac in room, limited tea supplies.
Stayed 2 nights in Dec 2024

6/10 Okay

Dominique

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
In maintenance, to be tested next time
Hotel in maintenance, minimum furniture in the room, no laundry, no heated pool. The staff is very caring though.
Stayed 7 nights in Dec 2024

10/10 Excellent

Narendrn

Stayed 1 night in Dec 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
I was kindly upgraded to a better room which was nice. The staff were all kind happy and very polite. One thing that put me off a bit was the place looks deralict when you 1st drive in. However the hotel is obviously putting a lot of effort into refurbishing the rooms as mine was nicely presented conpaired to some of the old rooms i saw. I would happily stay there again.
Stayed 2 nights in Dec 2024

6/10 Okay

Judith

Travelled with partner
Liked: Staff & service
The place was still under renovations. Room was nice, however no air conditioning and had to leave the door open to cool down. No milk was offered so had to buy our own. Other than that it was ok.
Stayed 1 night in Dec 2024

8/10 Good

Natasha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really friendly and nice. The place has new ownership and the rooms are being renovated. Room we were in was very clean only complaint I have is the smell , but that is everywhere. You get used to it. It will be a great place once the pool and the rest of the building is done
Stayed 3 nights in Dec 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, room comfort
Worth giving it a chance
So… my room was great. Updated and clean. Comfortable and good location. Front desk was really helpful. The whole property is being renovated and based on my room, it will be really nice. Just know that currently (Oct 2024), not all the property looked great. Give it a shot though. A little rough still on the exterior but the room was great.
Stayed 2 nights in Oct 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Just what we needed
It was a place to put our heads down for a couple of nights. The price was excellent and the staff extremely helpful. We could not have been happier Many thanks
Stayed 2 nights in Dec 2024

8/10 Good

Stella

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Milky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Aroha

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Did not have air con.
Stayed 1 night in Dec 2024

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024

8/10 Good

Jagjinder

Stayed 3 nights in Nov 2024

8/10 Good

Will

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Oct 2024

10/10 Excellent

MIKE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, The place is under renovation but they done the best they could given the circumstances. Would recommend them
Stayed 1 night in Nov 2024

2/10 Terrible

Melina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room were superb but the state of the facility was terrible. Run down and dirty.
Stayed 2 nights in Nov 2024

6/10 Okay

Nicola Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed here for about 5nights and overall had an ok stay, staff were really helpful to answer queries and change towels everyday. They are undergoing major renovations to the property so everything looks a little run-down and unfinished. There is no air con in the rooms so it can get really warm at night! I stayed during spring so I can’t imagine how hot it would be during summer.. The door didn’t lock so felt a little unsafe and the paint job in the bathroom looked a little unfinished too, but other than that the beds were very comfortable and the room was quite spacious
Stayed 5 nights in Nov 2024

8/10 Good

Zoltán Mihály

Travelled with family
Liked: Amenities
Várjuk a kaució visszautalását!
Stayed 3 nights in Nov 2024

8/10 Good

Lama

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Norman

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Being refurbished Rooms were very clean Staff pleasant and helpful Quiet
Stayed 1 night in Nov 2024

8/10 Good

Doug

Liked: Cleanliness, staff & service
Great effort on the new upgrades. Would have been good if the finish matched the expensive new furnishings and materials used in the upgrade. Bit of a let down in the finishing of the refurbishment.
Stayed 1 night in Nov 2024

8/10 Good

Mareikura

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Walkable distance from -city centre -supermarket Great service Cleanliness is 10/10 No laundry No drinking water No kitchenette facilities
Stayed 2 nights in Nov 2024

8/10 Good

Tui

Stayed 1 night in Nov 2024