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Hyatt Place Rouen

4.0 star property

Photo gallery for Hyatt Place Rouen

Terrace/patio
Terrace/patio
Premium bedding, in-room safe, desk, laptop workspace
Deluxe Room, 2 Single Beds
Classic Room, 2 Single Beds (Cathedral View)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Gym
  • Pool
  • Room service

Explore the area

Map
77 Route De Neufchatel, Rouen, 76000
  • Tour Jeanne d'Arc
    ‪12 min walk‬
  • Musée des Beaux-Arts
    ‪14 min walk‬
  • Hotel de Ville
    ‪16 min walk‬
  • Rouen (URO-Rouen - Seine Valley)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Accessible (Roll-In Shower)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Cathedral View)

Standard Room, 1 King Bed (Cathedral View)

Standard Room, 1 King Bed (Cathedral View)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds (Cathedral View)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Single Beds (Cathedral View)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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  • Pet-friendly
  • Free WiFi
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The price is NZ$411
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includes taxes & fees
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About the area

Rouen

With a stay at Hyatt Place Rouen, you'll be centrally located in Rouen, within a 5-minute drive of Rouen Cathedral and Tour Jeanne d'Arc. .This spa hotel is 0.7 mi (1.1 km) from Museum de Rouen and 0.7 mi (1.1 km) from Musée des Antiquites.

What's nearby

  • Tour Jeanne d'Arc - 12 min walk
  • Gros Horloge - 19 min walk
  • Rouen Cathedral - 20 min walk
  • Place du Vieux-Marche - 3 min drive
  • Charles Nicolle Hospital - 4 min drive

Getting around

  • Beauvoisine Tram Station - 8 min walk
  • Palais de Justice Tram Station - 17 min walk
  • Paris Charles de Gaulle Airport (CDG) - 128 min drive

Restaurants

  • ‪La Tour Jeanne d'Arc - ‬11 min walk
  • ‪Yvonne - ‬12 min walk
  • ‪Subway - ‬10 min walk
  • ‪Le Métropole - ‬10 min walk
  • ‪Pommes d'Epices - ‬11 min walk

About this property

Hyatt Place Rouen

Beaux Arts hotel with a full-service spa and a 24-hour fitness center
Hyatt Place Rouen offers 85 accommodations with laptop-compatible safes and hair dryers. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Le Spa has 4 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Stay in one of 85 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. This Beaux Arts hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Restaurant-Bar Zoom, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Restaurant-Bar Zoom - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (EUR 19.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking within 328 ft
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 25 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant-Bar Zoom

Things to do

  • 24-hour fitness centre
  • Bike parking
  • Bike storage
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Spa

  • 4 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Lift door width (centimetres): 90
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 95
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • Digital channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Office
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25.00 per accommodation, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Covered self parking fee: EUR 19.00 per day (in/out privileges)
  • Pet fee: EUR 25.00 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

Property is also known as

Hyatt Place Rouen Hotel
Hyatt Place Rouen Rouen
Hyatt Place Rouen Hotel Rouen

Hyatt Place Rouen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 48 out of 75 reviews
Rating 8 - Good. 20 out of 75 reviews
Rating 6 - Okay. 2 out of 75 reviews
Rating 4 - Poor. 4 out of 75 reviews
Rating 2 - Terrible. 1 out of 75 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

jhoanne

Stayed 1 night in Nov 2024

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location and hotel
Easy to check in and plenty of car spaces available Breakfast was full continental. Bedroom came with air conditoning unit and bed was very comfortable. Very spacious room! Shower came with very good pressure. Fitness suite had cardio machines and some weights. Nothing bad to say at all.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful grounds, good food, excellent amenities, super helpful staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

charles

Travelled with group
Liked: Cleanliness, staff & service, amenities
property brand new. very modern staff is terrific.
Stayed 1 night in Oct 2024

10/10 Excellent

Davinder

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel with great rooms and staff
Stayed 1 night in Oct 2024

10/10 Excellent

Rashmi

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is great place to stay while in Rouen. Brand new property and less than a 25 min. Walk to the city center. Parking is 20 euro and safe while convenient. Rooms are spacious and brand new. Staff is lovely at check in and check out. Thank you Fanny at check in for being able to guide us on questions we had. Safe area and up on a hill. Nice place to wind down with after dinner drinks and relax in the common area.
Stayed 1 night in Oct 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High quality and comfortable hotel
Lovely and interesting renovation of an old school building. Room was really comfortable and well appointed with high quality furnishings. Breakfast was lovely and again of a high quality. There was a small but decent gym. Only negative for us was that whilst the hotel does have a spa/ pool this was part of a facility which cost an additional £20euros entry for 2 hours access and had quite limited opening hours (i.e. not open pre breakfast and closed quite early in the evening) which made it not worthwhile for us on a one night stay. The hotel is walk from the centre of town which is a bit hilly on the return. Again not an issue for us but could be for some. - though think it was on a bus route. Overall though highly recommended
Stayed 1 night in Oct 2024

8/10 Good

Maribelle

Liked: Cleanliness, staff & service
The bathroom is very tiny. The water temperature in the shower would suddenly get hot or cold. Sink is too small and no counter to put toiletries. Staff is very nice and hotel is very clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above all the service which was prompt, helpful and friendly. The view of Rouen is gorgeous as are the gardens. Breakfasts are delicious and the food plentiful. Well equipped and pleasent gym A hotel to enjoy and relax in, and a good base to see Rouen
Stayed 2 nights in Sep 2024

10/10 Excellent

Miwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so nice to stay in a brand new hotel with comfortable room and bed. The breakfast was great as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Yannick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Luis Díaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ludovic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel, spacieux.
Hôtel neuf. Petit déjeuner au top. Isolation de la chambre convenable. Personnel sympathique
Stayed 2 nights in Nov 2024

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau séjour et très bel établissement
Magnifique hôtel flambant neuf avec beaucoup d'espace. Les chambres sont spacieuses et décorées avec gout. Le petit déjeuner est complet. Personnel agréable et efficace, mais il semble qu'il y est un problème de sous effectif. Le spa est agréable mais petit en fonction de la taille de l'hôtel, et les créneaux réservables à l'avance (et payant... dommage) n'empêchent la présence de beaucoup trop de monde. Envisageable de faire passer les créneaux de 2 H à 1 H en limitant le nombre de personnes y ayant accès ?
Stayed 2 nights in Nov 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très plaisant hôtel.
Stayed 1 night in Oct 2024

6/10 Okay

David Julie

Liked: Property conditions & facilities, room comfort
Des efforts encore à faire
Hôtel neuf mais beaucoup de poussière dans les chambres.. nous avons dû demander de refaire le ménage! Sur la partie restauration des efforts encore à faire car ne remettent pas tout systématiquement et le soir au restaurant peu de choix et des choses manquantes. Cependant, très à l’écoute et sont conscients des choses à améliorer.
Stayed 2 nights in Oct 2024

4/10 Poor

Magalie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Sejour entre amis
Decevant tant au niveau reception Spa indisponible et personne nayant jamais rappelé pour avoir l'honnêteté de le dire Et alors le petit deja pas au standing d'un hyatt.... Service depassée par le nombre de clients a 9h 1 seule machine a café et en panne a deux reprises.. Buffet mal desservi pour le prix beaucoup trop daliments manquant sans parler des restant de pancake trop dur et inmangeable.. Aucune offre commerciale a laccueil franchement deplorable
Stayed 1 night in Oct 2024

2/10 Terrible

Emmanuel

Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Quentin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très agréable avec beaucoup de charme. Je n'ai malheureusement pas eu le temps d'essayer le spa... Petit effort à faire sur le petit déjeuner.
Stayed 1 night in Sep 2024

10/10 Excellent

Laurent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Découverte
Stayed 1 night in Oct 2024

10/10 Excellent

Dominique

Stayed 1 night in Oct 2024