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Mercure Chester Abbots Well Hotel

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Chester Abbots Well Hotel

Indoor pool, pool loungers
Reception
Garden
Superior Suite, 1 Double Bed
Indoor wedding

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Whitchurch Road Christleton, Chester, England, CH3 5QL
  • Grosvenor Park
    ‪4 min drive‬
  • Roman Amphitheatre
    ‪4 min drive‬
  • Eastgate Clock
    ‪4 min drive‬
  • Chester (CEG-Hawarden)
    ‪29 min drive‬

Room options

Family Room, Multiple Beds (2 Adults and 2 Children)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 2 Single Beds

7.0 out of 10
Good
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

  • 24.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Double Room, 1 Double Bed

8.0 out of 10
Very good
(36 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

Family Room (Classic)

Family Room (Classic)

7.6 out of 10
Good
(7 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

7.2 out of 10
Good
(18 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

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Breakfast included
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4.4 out of 5, Excellent, (1772)
The price is NZ$176
for 1 room
includes taxes & fees
2 Feb - 3 Feb
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About the area

Chester

Located in Chester, Mercure Chester Abbots Well Hotel is a 4-minute drive from Grosvenor Park and 5 minutes from University of Chester. .This eco-certified hotel is 2.4 mi (3.9 km) from Chester City Walls and 2.6 mi (4.2 km) from Chester Racecourse.

What's nearby

  • University of Chester - 5 min drive
  • Chester City Walls - 5 min drive
  • Chester Zoo - 6 min drive
  • Chester Racecourse - 6 min drive
  • Chester Cathedral - 6 min drive

Getting around

  • Chester Station - 4 min drive
  • John Lennon Airport (LPL) - 38 min drive

Restaurants

  • ‪Ring O' Bells - ‬9 min walk
  • ‪Peacock Hotel Chester - ‬13 min walk
  • ‪The Cheshire Cat - ‬13 min walk
  • ‪The Old Harkers Arms - ‬5 min drive
  • ‪The Lock Vault - ‬3 min drive

About this property

Mercure Chester Abbots Well Hotel

Eco-certified hotel with a full-service spa and a fitness center
Mercure Chester Abbots Well Hotel offers 126 accommodations with safes and coffee/tea makers. LED televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Chester hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Feelgood Club. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Stay in one of 126 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a hair salon, and shopping on site.
Satisfy your appetite for lunch or dinner at The Brasserie, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, French, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 17.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Brasserie

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Portable fan

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester

Mercure Chester Abbots Well Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 310 out of 1002 reviews" "
Rating 8 - Good. 322 out of 1002 reviews" "
Rating 6 - Okay. 168 out of 1002 reviews" "
Rating 4 - Poor. 119 out of 1002 reviews" "
Rating 2 - Terrible. 83 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Liam

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Lovely weekend
Really lovely weekend. Jacuzzi and pool just what we needed. Loved the fact you could stream from your phone to watch what you wanted. Bed was massive as well
Stayed 2 nights in Oct 2024

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have enjoyed my stay. It was a little noisy in the night with a buzzing noise but overall staff were lovely and the lobby very nice and well presented. The room was clean and bed comfortable. I booked the hotel at last minute and it was decently priced. I will definitely use again.
Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Stayed 1 night in Oct 2024

10/10 Excellent

Alfred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an excellent stay. The facilties were excellent and staff polite and professional.
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Enjoyable stay but a bit dated
Overall the hotel is functionally good and clean but some of the decor is dated and a few cracked tiles etc. Food is average and expensive with the 10% service charge added even to drinks ordered at bar (incidentally I don't like this prices were high enough compared to other hotels to include enough to pay staff adequately and any tips should be under the control of customers for good service). The pool area again was good but busy at times with lessons etc and comes with jacuzzi, steam room and sauna. Again a little dated/in need of maintenance compared with other hotels but functionally perfectly ok. Next to park and ride which is good for visiting the city. Could have been a 5 with a few changes but gave it a 4 as we did still really enjoy our stay.
Stayed 3 nights in Oct 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service
Nice stay
Lovely one night stay. Lukas at the pool was lovely a friendly and helpful
Stayed 1 night in Oct 2024

6/10 Okay

William

Stayed 1 night in Oct 2024

10/10 Excellent

Rhys

Stayed 1 night in Oct 2024

8/10 Good

Cat

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and lovely inside, welcome message on the room tv titled me as a Mr and not Miss. only downside was bed wasn’t too comfy but apart from that the stay was good. Staff were friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Rhys

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Graham, Redhill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Stayed 1 night in Sep 2024

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Although our room was a bit dated, it was clean and quiet.
Stayed 2 nights in Oct 2024

6/10 Okay

Gareth

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Ok
Rooms need and update and USB sockets repaired, all broken.
Stayed 2 nights in Oct 2024

8/10 Good

Malissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal place to rest your head, staff were really friendly. Pool area was dated.
Stayed 1 night in Sep 2024

8/10 Good

Peter

Stayed 1 night in Sep 2024

8/10 Good

Chris

Stayed 1 night in Sep 2024

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great . Menu for Bar and room service very limited .
Stayed 1 night in Sep 2024

8/10 Good

veronica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern bedroom, access to the gym/pool, but changing rooms poor. Restaurant nice, but very slow service. Food excellent.
Stayed 1 night in Sep 2024

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Mary

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mrs Heather Colbourn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab place to stay in Chester and would stay again
Stayed 1 night in Sep 2024