I was told we'd get an addt'l disc if paid cash upon arrival, so brought cash & they didnt accept cash @ front desk. also had 20% off from July 2024 in my email, front desk told me that person no longer works there so didnt honor it. we paid for 6 guests, there were no sheets or blankets for the pull out, no one at desk to get some. My friends & I stay here 2-3 times a summer for past 5 years, no pool towels, ice machine broken,we were told we can get ice for our 3 day stay at tiki bar, bar told us we cant get no more ice, no coffee, complimentary muffins & fruit @ coffee bar at 8AM, worker tossed me coffee packets & said make it yourself, no gluten free option on menu, took lobster roll off menu, babies in pool w/just diapers, not swim pants, room card was deactivated 2 x's during stay, no one brought new coffee to our room during our stay, lids to coffee were the wrong size, no one at front desk at night, had to ask for bath towels. Overall, all 6 of us were very disappointed with this stay, as this was our favorite place to come once each month in the summer.