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Holiday Inn Express Palestine, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Palestine, an IHG Hotel

Exterior
Outdoor pool
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Free daily buffet breakfast

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
1030 E Palestine Ave, Palestine, TX, 75801
  • Anderson County Courthouse
    2 min drive
  • Green Park
    2 min drive
  • Palestine Community Theatre
    2 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Palestine

Located in Palestine, Holiday Inn Express Palestine, an IHG Hotel is in a rural location, within a 5-minute drive of Anderson County Courthouse and Green Park. .This hotel is 1.5 mi (2.4 km) from Palestine Community Theatre and 1.5 mi (2.5 km) from Redlands Hotel.

What's nearby

  • Green Park - 2 min drive - 2.0 km
  • Redlands Hotel - 2 min drive - 2.5 km
  • Davey Dogwood Park - 3 min drive - 2.6 km
  • University of Texas at Tyler Palestine Campus - 4 min drive - 4.6 km
  • Texas State Railroad: Palestine Depot - 9 min drive - 8.2 km

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 50 min drive

Restaurants

  • ‪Whataburger - ‬5 min drive
  • ‪Little Mexico - ‬4 min drive
  • ‪Ol' Magnolia Sandwich Shop - ‬2 min drive
  • ‪Econo Lodge Palestine - ‬13 min walk
  • ‪Domino's Pizza - ‬5 min drive

About this property

Holiday Inn Express Palestine, an IHG Hotel

Hotel in Palestine with 6 spa tubs and free breakfast
Holiday Inn Express Palestine, an IHG Hotel offers 62 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

This Palestine hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

6 spa tubs are on site along with an outdoor pool. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 62 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Dip into one of the 6 spa tubs or enjoy other recreational amenities, which include a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a picnic area.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available weekdays 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 6 hot tubs
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 10 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel PALESTINE
Holiday Inn Express PALESTINE
Holiday Inn Express Palestine Hotel Palestine
Holiday Inn Palestine
Palestine Holiday Inn
Holiday Inn Express Palestine Hotel

Holiday Inn Express Palestine, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 325 out of 519 reviews" "
Rating 8 - Good. 126 out of 519 reviews" "
Rating 6 - Okay. 30 out of 519 reviews" "
Rating 4 - Poor. 18 out of 519 reviews" "
Rating 2 - Terrible. 20 out of 519 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would rate a 5, but was really annoyed by having to post a $50 "breakage fee". Then had to make 2 extra trips to the front desk to report "as found" materiel discrepencies, so I would not be charged for them. If a guest is going to be posted for a "breakage fee", the property should be certified PERFECT prior to guest occupancy. So much for Holiday Inn Express and advertised and implied guest intelligence.
Stayed 1 night in Aug 2024

2/10 Terrible

Cy

Disliked: Staff & service
Age of 21 requirement not disclosed at booking. Could not check in and was not refunded.
Stayed 1 night in Aug 2024

10/10 Excellent

LaTandria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Aug 2024

4/10 Poor

Minerva

Stayed 1 night in Aug 2024

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice, Jenny took care of us! I always stay at this location when I’m visiting family!
Stayed 1 night in Jul 2024

6/10 Okay

Bridget

Stayed 1 night in May 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was smooth and great! Morgan at the front desk was friendly and helpful and efficient. Great breakfast set up!
Stayed 1 night in Aug 2024

10/10 Excellent

Abraham

Stayed 6 nights in Jul 2024

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very surprised that this place carries the Best Western brand. Rooms were filthy, smelled of smoke, run down. We checked in and immediately checked out. The front desk was not helpful at all. They still charged me for the entire stay. I would NOT recommend this motel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lu

Stayed 1 night in Jun 2024

10/10 Excellent

Melinda

Stayed 1 night in Jun 2024

8/10 Good

Manuel

Stayed 1 night in Jun 2024

10/10 Excellent

Jakeisha

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
very deceiving
the property was under remodeling when we arrived which we were not told or made aware of when booking or even paying for rhe room. smell of paint and wallpaper glue in the hallway, all the old furniture was in the parking area which looked very trashy our shower had a huge crack on the wall which we were not told of and the neighborhood was not very appealing compared to the photos on website. no we will not be staying at this hotel again. wish i would of took photos
Stayed 1 night in Jun 2024

8/10 Good

Julie

Travelled with family
Liked: Staff & service, amenities
Undergoing construction and parking lot full of discarded furniture plus hanging plastic in hallways gave an eerie unsafe feeling. Staff very friendly and helpful, breakfast was delicious
Stayed 1 night in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and helpful. The room was very clean and the amenities were nice. They are remodeling, but it was not an inconvenience.
Stayed 1 night in May 2024

8/10 Good

Karen

Travelled with partner
The hotel was great. Only gripe was couldn’t get channel that plays the Astros Baseball game.
Stayed 2 nights in May 2024

8/10 Good

CRYSTAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amamzing
Stayed 1 night in Apr 2024

8/10 Good

connie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Jeff

Liked: Amenities
Food ok but eggs not. Biscuits great. Great checkin and staff
Stayed 2 nights in Apr 2024

8/10 Good

Racheal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
We had a very short stay (less than 8 hours) Reception was nice and helpful Breakfast was good! Typical breakfast with many options! Room was exactly what was expected.
Stayed 1 night in Apr 2024

10/10 Excellent

Glorymar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Joy

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024