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Sheraton Soma Bay Resort

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Soma Bay Resort

4 outdoor pools, pool umbrellas, pool loungers
Private beach, sun-loungers, beach umbrellas, beach towels
Executive Suite, 1 Bedroom, Sea View
Exterior
Private beach, sun-loungers, beach umbrellas, beach towels

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • On private beach
    On private beach
  • Room service
    Room service
  • Pool
    Pool

Explore the area

Map
Soma Bay, Soma Bay
  • Ras Abu Soma Dive Site
    10 min walk
  • Tobia Arbaa Dive Site
    17 min walk
  • Safaga Dock
    25 min drive
  • Hurghada (HRG-Hurghada Intl.)
    54 min drive

Room options

View all photos for Executive Suite, 1 Bedroom, Sea View

Executive Suite, 1 Bedroom, Sea View

Executive Suite, 1 Bedroom, Sea View

  • 73 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, 1 Bedroom, Garden View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Suite, 1 Bedroom, Garden View

  • 79 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Senior Suite, 1 Bedroom, Sea View

Senior Suite, 1 Bedroom, Sea View | Beach

Senior Suite, 1 Bedroom, Sea View

  • 79 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking, Sea View

Private beach, sun-loungers, beach umbrellas, beach towels

Deluxe Suite, 1 Bedroom, Non Smoking, Sea View

  • 85 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms, Non Smoking, Sea View

Royal Suite, 2 Bedrooms, Non Smoking, Sea View

Royal Suite, 2 Bedrooms, Non Smoking, Sea View

  • 160 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Sea View

Room, 1 King Bed, Partial Sea View

Room, 1 King Bed, Partial Sea View

  • 34 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Partial Sea View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 2 Single Beds, Partial Sea View

  • 34 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, Sea View

Room, 1 King Bed, Non Smoking, Sea View

Room, 1 King Bed, Non Smoking, Sea View

  • 34 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, Sea View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 2 Single Beds, Non Smoking, Sea View

  • 34 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Living room

Junior Suite, 1 Bedroom

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Sea View

Private beach, sun-loungers, beach umbrellas, beach towels

Deluxe Suite, 1 Bedroom, Sea View

  • 85 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Kempinski Hotel Soma Bay

Pool
Hot tub
Spa
Kids pool
4.7 out of 5, Exceptional, (248)
The price is NZ$300
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Kempinski Hotel Soma Bay

About the area

Soma Bay

With a stay at Sheraton Soma Bay Resort in Soma Bay, you'll be near the airport, just a 4-minute walk from Red Sea and 10 minutes by foot from Ras Abu Soma Dive Site. .This beach resort is 0.9 mi (1.4 km) from Tobia Arbaa Dive Site and 15.3 mi (24.6 km) from Big Dayz Water Sport Center.
View more Resorts in Soma BayOpens in a new window

What's nearby

  • Ras Abu Soma Dive Site - 10 min walk - 0.9 km
  • Tobia Arbaa Dive Site - 17 min walk - 1.4 km
  • Big Dayz Water Sport Center - 20 min drive - 24.6 km
  • Makadi Water World - 23 min drive - 25.1 km
  • Safaga Dock - 25 min drive - 26.9 km

Getting around

  • Hurghada Intl. Airport (HRG) - 54 min drive

Restaurants

  • ‪Al Jazeera Restaurant - ‬20 min drive
  • ‪مطعم روبنسون - ‬13 min walk
  • ‪لاجونا كلوب لونج - ‬17 min walk
  • ‪انجليش بوب - ‬22 min drive
  • ‪بونجور بار - ‬22 min drive

About this property

Sheraton Soma Bay Resort

Luxury resort on the beach, with 4 outdoor swimming pools
Sheraton Soma Bay Resort offers 326 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Soma Bay resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with waterslides. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
Make yourself at home in one of the 326 guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and bidets.
Treat yourself with massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional features at this Art Deco resort include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at L'Emporio Ristorante, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Soma Bay? This resort has 656 square feet (61 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
L'Emporio Ristorante - This restaurant serves dinner only.
L'Abydos Brasserie - This restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
Sea View Restaurant - This restaurant specializes in international cuisine and serves lunch only. Open daily.
Sea Food Restaurant - This restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Sheraton Soma Bay Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and select beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues
Gourmet or à la carte dining limited to 1 meal per stay

Land activities

Fitness facilities
Soccer
Volleyball
Kids club

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

Arabic, English, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Free local area shuttle
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: USD 10-15 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • L'Emporio Ristorante
  • L'Abydos Brasserie
  • Sea View Restaurant
  • Sea Food Restaurant

Things to do

  • 24-hour fitness centre
  • 4 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Beach volleyball
  • Bike rentals
  • Boat tours
  • Boating
  • Canoeing
  • Children's pool
  • Golf course
  • Golf driving range
  • Kayaking
  • Mini golf
  • Motor-boating
  • Motorised watercraft
  • Pedal boating
  • Playground
  • Racquetball/squash
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Spa services
  • Steam room
  • Surfing/body boarding
  • Tennis
  • Volleyball
  • Water park access (surcharge)
  • Waterskiing
  • Windsurfing
  • Surfing lessons

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessons
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (656 square feet of space)
  • Coworking spaces
  • Meeting rooms - 4

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Boat/paddles on site
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • No plastic coffee stirrers
  • Romance packages available
  • Rooftop garden
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is undergoing renovations from May 2 2024 to June 1 2025 (completion date subject to change).
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 17.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 80.00
  • Christmas Eve (24 December) Gala Dinner per child: USD 40.00 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 157.26
  • New Year's Eve (31 December) Gala Dinner per child: USD 90.00 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 17.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sheraton Resort Soma Bay
Sheraton Soma Bay
Sheraton Soma Bay Resort
Soma Bay Resort
Soma Bay Sheraton
Sheraton Soma Bay Hotel Soma Bay
Sheraton Soma Resort Soma
Sheraton Soma Bay Resort Resort
Sheraton Soma Bay Resort Soma Bay
Sheraton Soma Bay Resort Resort Soma Bay

Sheraton Soma Bay Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 109 out of 199 reviews" "
Rating 8 - Good. 65 out of 199 reviews" "
Rating 6 - Okay. 17 out of 199 reviews" "
Rating 4 - Poor. 5 out of 199 reviews" "
Rating 2 - Terrible. 3 out of 199 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay :)
Stayed 7 nights in Aug 2024

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely it is one of our best vacation spot from many places we visited. No humidity, no mosquitoes, good service and good food. Staff was very friendly, helpful and trying to please in every turn. The beach is clean and sandy. The sea is slightly cool (it was early April) when you enter but very nice afterwards. The weather was between 76 -82 around the clock! Some areas of the building are showing their ages. But still well maintained. The food was plenty and very tasty. Attention to details was very noticeable. How can you beat such a place 🙏🐟👋🥰 We are planning to come again for sure!👍👍👍👍🙏🙏❤️❤️❤️
Stayed 8 nights in Mar 2024

8/10 Good

Shujaatali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had one full day no hot water. No one came even after repeated calls. Yaseer in dinning supervisor was great.
Stayed 4 nights in Jan 2024

10/10 Excellent

Amanda Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Mohamed

Travelled with family
Excellent service at the reception, room, amenities including the restaurants and the beach.
Stayed 11 nights in Nov 2023

10/10 Excellent

Mona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Shereen

Travelled with family
Stayed 3 nights in Jun 2023

10/10 Excellent

Hala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Sharif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Nadia

Liked: Cleanliness, staff & service
Breakfast was great , beach is wonderful,
Stayed 4 nights in Apr 2023

6/10 Okay

Leon

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Apr 2023

8/10 Good

Hossam

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The setting is magical. The hotel looks tired and needs refreshing. Management staff and housekeeping were excellent Restaurants staff, especially at breakfast, were not so good. They are under the impression that good service is being obsequious when they are actually ineffective.
Stayed 1 night in Apr 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in Sheraton Soma Bay 6 years ago and I was not impressed with the food and buffet. But this time its a totally different story. The buffet was fantastic and the service was amazing . Special thanks to the room attended Mohamed . Special thank you for Yasser "restaurants manager" he answered my questions . And most importantly to assistant Manager Monssef , he was very accommodating in all our requests. Mr. Monssef went over and above and made us feel welcomed .

10/10 Excellent

Jesse

Stayed 3 nights in Dec 2022

10/10 Excellent

jenan h mikhayel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
It was amazing the staff are super friendly everybody’s helpful The ocean and the location is one of guide in the world the food and the service is excellent
Stayed 2 nights in Dec 2022

10/10 Excellent

Aly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

8/10 Good

Hisham, Cairo

Stayed 1 night in Oct 2022

6/10 Okay

Ibrahim

Travelled with family
Disliked: Staff & service
I had a great experience about this hotel 3 years ago when I stayed there am not sure if management changed?! I recommended the hotel to my niece that was celebrating her honeymoon she just got married two weeks ago and that was my gift for her. I live in US and used my credit card for the payment I could easy dispute the charges however it is not my way. Unfortunately she complained about her stay and quality of the food even she complained to front desk who couldn’t help or at least offer to upgrade her room as kind of compensation . It is basic customer service. I thought it is better to write directly to the hotel instead of leaving bad reviews on trip advisor…etc looking forward to hear from the management
Stayed 4 nights in Sep 2022

10/10 Excellent

Tamer

Stayed 7 nights in May 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Over Crowded
Not too good experience this visit despite having better experiences before. Hotel overcrowded with no sufficient staff to serve specially on the beach & inside the restaurant.
Stayed 3 nights in Aug 2022

2/10 Terrible

Mohamed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Awful experiance
It qas an awful experiance
Stayed 4 nights in Aug 2022

8/10 Good

Amro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have had a great stay the room was very clean and hotel amenities
Stayed 4 nights in Jun 2022

6/10 Okay

EHAB

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design of the hotel is unique, in the form of a beautiful pharaonic temple, with a private beach. Hotel staff are very helpful and always smiling. Restaurant Abidos serves delicious meals. you have to book the All inclusive option as there aren't many option outside the hotel. The hotel was crowded with many local guests, and probably selling its rooms cheaper by far to accommodate employees of companies or unions, which is not an advantage at all for the rest of the guests coming from outside Egypt.
Stayed 4 nights in Jun 2022

10/10 Excellent

Amr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

6/10 Okay

ahmed f

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Not a 5 star!
The hotel is old yet clean. The rooms are basic with no toiletries except for shampoo, shower gel, and conditioner. The hotel is on z bay, the beach is beautiful and there are some corals nearby for snorkeling We were on half board basis. The open buffet breakfast was very good, dinner was quite bad as the food was mostly tasteless. All in all, not a 5 star hotel, maybe 3.5 at the most. Sheraton needs to do some major work if they want to sell this as a 5 star hotel.
Stayed 2 nights in Dec 2021