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Novotel Suites Rouen Normandie

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Suites Rouen Normandie

Premium bedding, pillow-top beds, in-room safe, desk
Terrace/patio
Children's area
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service
  • Laundry
    Laundry
  • Kitchen
    Kitchen

Explore the area

Map
10 Quai Boisguilbert, Ilot Pasteur, Rouen, Seine-Maritime, 76000
  • Kindarena
    14 min walk
  • Rue du Gros-Horloge
    14 min walk
  • Jeanne d'Arc Church
    15 min walk
  • Rouen (URO-Rouen - Seine Valley)
    25 min drive

Room options

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds

Superior Suite, Multiple Beds

Superior Suite, Multiple Beds

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Suite, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite, Multiple Beds

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Exterior
Hôtel Mercure Rouen Centre Champ-de-Mars
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4.1 out of 5, Very good, (510)
The price is NZ$171
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About the area

Rouen

With a stay at Novotel Suites Rouen Normandie, you'll be centrally located in Rouen, just a 4-minute walk from Seine and 9 minutes by foot from Flaubert Museum and the History of Medicine. .This family-friendly hotel is 0.7 mi (1.1 km) from Kindarena and 0.8 mi (1.2 km) from Maritime Museum of Rouen.

What's nearby

  • Place du Vieux-Marche - 15 min walk - 1.3 km
  • Gros Horloge - 17 min walk - 1.5 km
  • Rouen Christmas Market - 20 min walk - 1.7 km
  • Rouen Cathedral - 20 min walk - 1.7 km
  • Tour Jeanne d'Arc - 3 min drive - 2.0 km

Getting around

  • Theatre des Arts Tram Station - 15 min walk
  • Palais de Justice Tram Station - 18 min walk
  • Paris Beauvais Airport (BVA) - 89 min drive

Restaurants

  • ‪La Fabrik - ‬6 min walk
  • ‪The Novick's Stadium - ‬11 min walk
  • ‪Kyriad Rouen Centre - ‬7 min walk
  • ‪All Sports Cafe - ‬8 min walk
  • ‪Quais de Rouen - ‬9 min walk

About this property

Novotel Suites Rouen Normandie

Riverwalk Rouen hotel in Quartier Pasteur with a 24-hour fitness center
Novotel Suites Rouen Normandie offers 80 air-conditioned accommodations with espresso makers and safes. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with premium satellite channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Refrigerators, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 80 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Your pillowtop bed comes with premium bedding, and all rooms are furnished with sofa beds. 50-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6 AM to 10 AM and on weekends from 6 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 6 AM and 11 AM.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking within 1 ft
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 6 AM–10 AM on weekdays and 6 AM–11 AM on weekends: EUR 19.00 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Playground

Family friendly

  • Arcade/games room
  • Baby bath
  • Babysitting (surcharge)
  • Children's books
  • Children's games
  • Free cots/infant beds
  • High chair
  • Kitchenette
  • Microwave
  • Playground
  • Fridge
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Kitchenette
  • Microwave
  • Fridge

More

  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.00 per person
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 10 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Suite Novotel Normandie
Suite Novotel Normandie Hotel
Suite Novotel Normandie Hotel Rouen
Suite Novotel Rouen Normandie
Accor Rouen Normandie
Suite Novotel Rouen Normandie Hotel Rouen
Novotel Suites Rouen Normandie Hotel
Novotel Suites Normandie Hotel
Novotel Suites Rouen Normandie
Novotel Suites Normandie
Novotel Suites Rouen Normandie Hotel
Novotel Suites Rouen Normandie Rouen
Novotel Suites Rouen Normandie Hotel Rouen

Novotel Suites Rouen Normandie Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 409 out of 893 reviews" "
Rating 8 - Good. 376 out of 893 reviews" "
Rating 6 - Okay. 80 out of 893 reviews" "
Rating 4 - Poor. 23 out of 893 reviews" "
Rating 2 - Terrible. 5 out of 893 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rainer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Lage zum Zentrum der Altstadt. Konnten alles zu Fuß erkunden und das Auto frei vor der Tür parken.
Stayed 2 nights in Aug 2024

8/10 Good

Suzanne

Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel Near Historic Rouen
Novotel Suites is a modern, comfortable hotel that sits across from the Seine and is close to the historic district of Rouen. The front desk staff spoke excellent English and were very accommodating. We arrived before check-in time, but they arranged for our room to be readied while we parked our car in their secured underground lot. Our room was roomy and clean with a nice bathroom and comfy bed. We enjoyed a late lunch at one of the many restaurants and bars across the street along the riverwalk. Later on we walked over to the historic district to view the famous cathedral and the site of Joan of Arc's execution. We took advantage of the express check out the next morning.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel
Great place, great location
Stayed 1 night in Aug 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weak air com for a suite room, sleep suffered as a result. Staff lovely and helpful. Great location for river attractions, bars and bars old town.
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
We used this as a stopover on our way through to the Alps, and was perfect for this. Easy to get to, secure underground parking (additional charge but worth it for peace of mind). Family room perfect for us with two boys who were happy to share a large double bed. Room was clean and fresh, had all we needed. No restaurant as such unless you're looking for pizza, but plenty of choice for dinner just a short walk away by the river. Breakfast was very good, nice selection and good quality. Overall very happy with our one night stay, and would be happy to recommend based on our experience.
Stayed 1 night in Aug 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Luke

Stayed 1 night in Aug 2024

10/10 Excellent

Rafal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable, great service and breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelling with kids made easy! Excellent room layout with coffee, microwave, fridge etc. Helpful and friendly staff.
Stayed 5 nights in Jul 2024

4/10 Poor

Or

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good newish hotel, room very spacious and clean. Only downside is that the lift is always in use so takes time getting in and out of hotel/car park.
Stayed 1 night in Jul 2024

10/10 Excellent

Betina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Walking distance to town. Directly across from the River and the wharf eating and dining. Great location. Parking underground.
Stayed 1 night in Jun 2024

10/10 Excellent

Katy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy room with a good breakfast.
Stayed 1 night in May 2024

10/10 Excellent

vadim

Travelled with partner
Liked: Amenities
New and consequently very clean throughout hotel. Very comfortable room and bed. Thoughtful and pleasant contemporary design in the room. Helpful staff. Convenient mini store for food in reception area. Breakfast is fine. Parking is paid but it's typical in the city. Location is not the most convenient to get to city center but can't have everything. All in all very pleasant stay. First time in Novotel, now will be looking for novotels for further stays.
Stayed 1 night in May 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Amenities
Very easy to get to and good parking options. (We found free street parking around the building but there is also a parking garage). The room was clean and comfortable for our family of 4. Great breakfast ( added cost). We walked to downtown Rouen as well as good dinner options along the Seine.
Stayed 1 night in Mar 2024

10/10 Excellent

Ana

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Nov 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful, modern, spacious room & bathroom. Small kitchenette was very useful. Delightful front desk staff. 24 hours service. Very helpful. Easy to reach by car and great, safe underground carpark. We walked into the city from here along the canal. We opted for the hotel breakfast. Fantastic selection including eggs! Good TV including BBC channel. Very happy with our choice
Stayed 1 night in Nov 2023

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable, busy traffic outside but not too bad. Helpful staff!
Stayed 2 nights in Oct 2023