6/10 Okay
John
29 Sept 2024
Disliked: Property conditions & facilities
The property from the outside was absolutely beautiful. Unfortunately, the carpeting in the room was very stained from spilles. We selected this resort as the said they had air conditioning. The unfortunate issue is they turn it off for the season. Our room was 28 to 30 celcius, we had to open the outside doors to try and get the temperature down. I call the front desk and the lady explained it was shut down for the year and there was nothing that could be done, just to make sure everything was turned off. No resolution or fans, just basically deal with it. The hotel need to put in their description that they do shut their air conditioning off for the season so people know what to expect, as we would not have stayed there knowing they shut it down.
John
Stayed 3 nights in Sep 2024