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Palace Hotel Omiya

4.0 star property

Photo gallery for Palace Hotel Omiya

Lobby
Exterior
6 restaurants; breakfast, lunch and dinner served
Down duvets, minibar, desk, laptop workspace
2 bars/lounges

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View map
1-7-5 Sakuragicho, Omiya-ku, Saitama, Saitama, 330-0854
  • Place, Saitama Super Arena
    ‪20 min walk‬
  • Place, Railway Museum
    ‪4 min drive‬
  • Place, Omiya Park
    ‪4 min drive‬

Room options

View all photos for Twin Room, Non Smoking

Down duvets, minibar, desk, laptop workspace

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Corner Double Room, Non Smoking

Down duvets, minibar, desk, laptop workspace

Corner Double Room, Non Smoking

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room with Extra Bed, Non Smoking

Down duvets, minibar, desk, laptop workspace

Twin Room with Extra Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

Down duvets, minibar, desk, laptop workspace

Single Room, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

Down duvets, minibar, desk, laptop workspace

Double Room, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Semi Double Room

Down duvets, minibar, desk, laptop workspace

Semi Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Palace Suite Non Smoking

Bathroom

Palace Suite Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Royal Suite Non Smoking

Bathroom

Royal Suite Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, Non Smoking, City View

Suite, Non Smoking, City View

Suite, Non Smoking, City View

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Room, 4 Bedrooms, Non Smoking

Family Room, 4 Bedrooms, Non Smoking

Family Room, 4 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds
  • Free Wi-Fi

View all photos for Royal Suite, Non Smoking

Royal Suite, Non Smoking

Royal Suite, Non Smoking

  • City view
  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Single Room, Non Smoking (Upper Floor)

Down duvets, minibar, desk, laptop workspace

Single Room, Non Smoking (Upper Floor)

  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking (Upper Floor)

Down duvets, minibar, desk, laptop workspace

Double Room, Non Smoking (Upper Floor)

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Corner Double Room, Non Smoking, Upper Floor

Down duvets, minibar, desk, laptop workspace

Corner Double Room, Non Smoking, Upper Floor

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (Upper Floor)

Down duvets, minibar, desk, laptop workspace

Twin Room, Non Smoking (Upper Floor)

  • City view
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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About the area

Saitama

In the heart of Saitama, Palace Hotel Omiya is within a 5-minute drive of Railway Museum and Nack5 Stadium Omiya. .This hotel is 1.2 mi (1.9 km) from Hikawa Shrine and 1.3 mi (2 km) from Omiya Park.

What's nearby

  • Saitama Super Arena - 20 min walk - 1.7 km
  • Railway Museum - 4 min drive - 1.8 km
  • Omiya Park - 4 min drive - 1.7 km
  • Nack5 Stadium Omiya - 4 min drive - 1.7 km
  • Hikawa Shrine - 4 min drive - 1.7 km

Getting around

  • Miyahara station - 4 min walk
  • Haneda Airport (HND) - 35 min drive

Restaurants

  • ‪ドトールコーヒーショップ - ‬1 min walk
  • ‪横浜らぁめん 桜花 西口本店 - ‬3 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪CoCo壱番屋 - ‬3 min walk
  • ‪来来軒 - ‬2 min walk

About this property

Palace Hotel Omiya

Palace Hotel Omiya offers 204 air-conditioned accommodations with fireplaces and minibars. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Make yourself at home in one of the 204 air-conditioned rooms featuring fireplaces and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and complimentary newspapers.
Make use of convenient amenities such as complimentary wireless internet access, a hair salon, and a banquet hall.
Enjoy French cuisine at Crown Restaurant, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Crown Restaurant - This restaurant specializes in French cuisine and serves lunch and dinner.
Parterre - This buffet restaurant serves breakfast, lunch, and dinner.
Zuirin - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Keyaki - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Royal Oak - Onsite bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10 AM for a fee: JPY 4,500 per person
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Crown Restaurant
  • Keyaki
  • Parterre
  • Royal Oak
  • Zuirin

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 4500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Palace Hotel Omiya Saitama
Palace Omiya Saitama
Palace Omiya
Palace Hotel Omiya Hotel
Palace Hotel Omiya Saitama
Palace Hotel Omiya Hotel Saitama

Palace Hotel Omiya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 386 out of 756 reviews
Rating 8 - Good. 274 out of 756 reviews
Rating 6 - Okay. 69 out of 756 reviews
Rating 4 - Poor. 15 out of 756 reviews
Rating 2 - Terrible. 12 out of 756 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, convenient with great food nearby
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lawrence

Great location, great place to stay.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Junji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All hotel staff are very professional. I couldn't imagine this level of high standard for everything at this cost. Very satisfied.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Shelden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staff was very friendly. Hotel was right beside a convenience store, and you can walk to Omiya train station in only a couple of minutes.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, close shopping &trains.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

HYEKYUNG A

Liked: Cleanliness, amenities, property conditions & facilities
Clean and Kindly staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Hiro

Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious in Japanese standard and location is great with 3 mins from the Omiya station.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
they always do a great job, very convenient hotel
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

YEN HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
you can see a small city view from room, even room size wasn’t so big but enough for single person, and the breakfast was simple and delicious!
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Perlin

Liked: Cleanliness
The hotel is on the older side, but still decent and clean. Location was not bad, walking distance to the JR station where many food options are available.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Eng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, will stay again
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location
Stayed 1 night in Feb 2023
Verified

8/10 Good

Ahithophel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, lovely service. Nice room and amenities.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast and very easy access to the train station. Lots of good food and shopping options near by.
Stayed 10 nights in Jul 2024
Verified

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Stay!!!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent hotel, clisebto everything including the train station. Staff was very friendly and the ammenities were endless.
Stayed 12 nights in Mar 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
nice clean place to stay for both business and personal visit to the Tokyo area.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

KOICHI

Liked: Cleanliness, staff & service, property conditions & facilities
great hospitality
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Yayi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, perfect location near station. Absolutely stay again if travel Japan.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels during our trip to Japan. Very conveniently located next to a large railway station, with a lot of shops and restaurants around. Quite large, elegantly furnished rooms and extremely polite service.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with every amenity you could ask for.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very clean hotel. Staff were awesome and would highly recommend! Thank you for a pleasant stay. Great breakfast available as well!
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities
Hotel is a bit outdated. Location is good and staffs is wonderful.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable bed!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Palace…

Great Hotel
Stayed 1 night in Feb 2025