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Palace Hotel Omiya

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palace Hotel Omiya

Suite, Non Smoking, City View
Reception
2 bars/lounges
Point of interest
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
1-7-5 Sakuragicho, Omiya-ku, Saitama, Saitama, 330-0854
  • Railway Museum
    2 min drive
  • ドトールコーヒーショップ 大宮駅前店
    1 min walk
  • Miyahara station
    4 min walk
  • Tokyo (HND-Haneda)
    35 min drive

Room options

View all photos for Single Room, Non Smoking

Down duvets, minibar, blackout curtains, free WiFi

Single Room, Non Smoking

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Suite, Non Smoking, City View

Suite, Non Smoking, City View

Suite, Non Smoking, City View

  • 51.5 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Royal Suite, Non Smoking

Royal Suite, Non Smoking

Royal Suite, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Corner Double Room, Non Smoking

Down duvets, minibar, blackout curtains, free WiFi

Corner Double Room, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Twin Room with Extra Bed, Non Smoking

Down duvets, minibar, blackout curtains, free WiFi

Twin Room with Extra Bed, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Twin Room, Non Smoking

Down duvets, minibar, blackout curtains, free WiFi

Twin Room, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Room, 4 Bedrooms, Smoking

Family Room, 4 Bedrooms, Smoking

Family Room, 4 Bedrooms, Smoking

  • Sleeps 8
  • 4 Large Twin Beds

View all photos for Double Room, Non Smoking

Down duvets, minibar, blackout curtains, free WiFi

Double Room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Saitama

Located in Saitama (Omiya), Palace Hotel Omiya is within a 5-minute drive of Saitama Super Arena and Railway Museum. .This hotel is 1.2 mi (1.9 km) from Hikawa Shrine and 1.3 mi (2 km) from Omiya Park.

What's nearby

  • Saitama Super Arena - 2 min drive
  • Railway Museum - 2 min drive
  • Nack5 Stadium Omiya - 2 min drive
  • Hikawa Shrine - 3 min drive
  • Omiya Park - 3 min drive

Getting around

  • Miyahara station - 4 min walk
  • Haneda Airport (HND) - 35 min drive

Restaurants

  • ‪横浜らぁめん桜花 - ‬7 min walk
  • ‪ドトールコーヒーショップ 大宮駅前店 - ‬1 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬6 min walk
  • ‪Tully's Coffee - ‬1 min walk
  • ‪来来軒大宮西口店 - ‬6 min walk

About this property

Palace Hotel Omiya

Hotel with 6 restaurants, near Railway Museum
Palace Hotel Omiya offers 204 air-conditioned accommodations with minibars and complimentary newspapers. Beds feature down comforters. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. This Saitama hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Make yourself at home in one of the 204 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as complimentary newspapers and minibars.
Make use of convenient amenities such as complimentary wireless internet access, a hair salon, and a banquet hall.
Enjoy French cuisine at Crown Restaurant, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Crown Restaurant - This restaurant specializes in French cuisine and serves lunch and dinner.
Parterre - This buffet restaurant serves breakfast, lunch, and dinner.
Zuirin - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Keyaki - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Royal Oak - Onsite bar.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1680 per night)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10 AM: JPY 3300 per person
  • 6 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Crown Restaurant
  • Parterre
  • Zuirin
  • Keyaki
  • Royal Oak

Family friendly

  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon

Business services

  • Business centre

Accessibility

  • Lift

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Free newspapers
  • In-room massage
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to maintenance, internet service will not be available at this property from 1-4 AM (times subject to change) on December 18, 2024.
Due to maintenance, the property's phone line will not be available from midnight to 5 AM (times subject to change) on December 20, 2024.
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 3300 per person
  • Self parking fee: JPY 1680 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Palace Hotel Omiya Saitama
Palace Omiya Saitama
Palace Omiya
Palace Hotel Omiya Hotel
Palace Hotel Omiya Saitama
Palace Hotel Omiya Hotel Saitama

Palace Hotel Omiya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 283 out of 577 reviews" "
Rating 8 - Good. 218 out of 577 reviews" "
Rating 6 - Okay. 54 out of 577 reviews" "
Rating 4 - Poor. 12 out of 577 reviews" "
Rating 2 - Terrible. 10 out of 577 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jaehyup, Southlake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and efficient hotel. Breakfast had a wide selection of items with good quality. Room had ample amenities and more. The area has lots of shopping and dining options and extensive rail connection. Would visit again when I return to meet friends in this area.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with every amenity you could ask for.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast and very easy access to the train station. Lots of good food and shopping options near by.
Stayed 10 nights in Jul 2024

10/10 Excellent

Sara Mom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all polite and nice. Very convenient.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very clean hotel. Staff were awesome and would highly recommend! Thank you for a pleasant stay. Great breakfast available as well!
Stayed 3 nights in May 2024

10/10 Excellent

ROSS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevated walk from station in minutes. All retail and dining needs at Sogo a few minutes walk away. Staff happy to provide a few extras if needed. Escorted to room with bags on arrival.
Stayed 2 nights in Apr 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay.
Everything was excellent. The room is a small for US Standards, but that was expected. They were very accommodating with a late check out and the charge was very reasonable. Access to Omiya station is very convenient. We had a wonderful stay.
From a coffee shop across the street.
From a coffee shop across the street.
Night view from the room.
Day view from the room.
Stayed 7 nights in Apr 2024

10/10 Excellent

Neil, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

toshi

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

8/10 Good

Robert, Tigard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
nice clean place to stay for both business and personal visit to the Tokyo area.
Stayed 3 nights in Nov 2023

10/10 Excellent

Supapat

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable from Omiya Station we arrived early they managed to stored our luggage and bring them up to the room when we came back later in the afternoon Most convenient with airport bus stop 300metre from hotel (Sogo department store west exit) on our departure day
Stayed 1 night in Nov 2023

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Stay!!!
Stayed 1 night in Nov 2023

10/10 Excellent

Chong-Jeh, Sherman Oaks

Stayed 2 nights in Oct 2023

10/10 Excellent

Mark, Yokosuka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel close to the station. Rooms a tad small though.
Stayed 1 night in Oct 2023

10/10 Excellent

Andreas, College Station

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location
Stayed 1 night in Feb 2023

10/10 Excellent

Yan

Stayed 1 night in Dec 2022

10/10 Excellent

Elias

Stayed 1 night in Nov 2022

8/10 Good

Sora, willimantic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and a good place to stay, but breakfast was not so great compared to other hotels
Stayed 3 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel overall
Rooms are on the small size but the service and location is great!
Stayed 4 nights in Feb 2020

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to hotel for business trips
I have stayed here many times and it never disappoints. Very comfortable bed, nice breakfast, spotlessly clean (although I do recommend a double room over a single room which can be on the small side). I have always viewed this as my 'go to' hotel when visiting the area and have now stayed here on at least twenty separate occasions.
Stayed 4 nights in Feb 2020

8/10 Good

Laura

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good for business.
Great hotel. Rooms sizeable and had all the amenities you could need for a business trip. Room was cleaning was sloppy but my colleagues had no issues so assume this is an exception rather than the norm.
Stayed 1 night in Jan 2020

10/10 Excellent

SS, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and very professional. Not asking question but they arrange the room next to my friend when check in.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019