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i was given a room i unpacked and tried to take a shower. No hot water. i phoned reception engineer arrived told me it was broken and to take a shower in the gym. I called reception again they charged the room i had to repack all my stuff. i moved rooms it had two showers. one no hot water one with hot water. the tap on the wash basin was loose and unable to be used. Net curtain on bedroom window would not close. i prepaid breakfast i went to breakfast expecting the usual buffer How ever No buffet. Not even a menu u basically get what the kitchen wants to give you. in this case Houmous bead and a boiled egg. and a glass of water. I asked for coffee. it was 08.00 am . told no coffee. black tea with milk ONLY. They changed £7 for this. i didn't eat and went again to reception. i asked for a refund for the breakfast I was told No cash in the hotel. When i started to call the police suddenly they found the cash and refunded it. I checked out immediately. Absolutely horrible hotel avoid it.

Amazing service and even greater hospitality especially from Ahmed the front desk manager who made checking in seamless and was always there to help with taxis

Everything was good. Yoga classes were too few so during my 5 days I caught not one class. Evening entertainment is repeated. For example they should have a more versatile performers for the people who like to hear Arabic or oriental music

The room is perfect with balcony direct on the sea also beach is a minute walk best location

Staying at Al Fanar is one of the best experiences in life. I went there with my wife, & we enjoyed each second of our trip. 1st; the hospitality is beyond expectations. The staff is very kind. I would like to personally Thank Mr. Hussein Al Ma'ashani for his extreme kindness and hospitality. They even offered complimentary coffee & fruit platter. The hotel is safe and quiet, the rooms are very clean, & the parameters are very nice to walk&talk, & enjoy the ocean from the different seating areas and cafes there. I wanted to have a dinner on the beach, so the hotel made it possible in just 2 hours,& made it a very unique & memorable experience thanks to Mr. Umlesh who stayed after working hours to make are that we are happy with arrangements. The dining options are vast,& the breakfast open buffet is great with lots of varieties (One can have the breakfast at Al Fanar,or at Rotana Hotel (5 minutes way from Al Fanar) One very enjoyable service you get to experience when booking with Al Fanar is a limitless free entrance to the adjacent AquaPark,which is a very nice experience with must-try slides, & the memories there are non forgettable. Another great experience we had with Al Fanar is the bike rental to ride around the ocean and areas of Hawana Salalah. Very great experience. What needs improvement in Al Fanar is the quality of bed mattress and pillows, plus the quality of Shampoo & Shower Gel they offer.The ones they have are below expectations.

This is fantastic hotel. We’ve stayed multiple times and each time it has been nothing but exceptional