It looked exactly as pictured with a clean balcony—loved all the natural light. Our stay regarded the University of Utah which is only about a 15 minute drive away. We were near the little shopping plaza so our kids were able to enjoy the Children’s Museum and planetarium (FREE), along with a turf area for running around. We had our dog with us, so taking her down to pee/poop was close and we could see each other from the balcony. There are many restaurant choses in the plaza area previously mentioned, walking distance. We walked to Panda Express and to the Hall Pass area which had great food options. Parking in the garage was a breeze and gave us peace of mind. The bed fit our family of four, but we have two toddlers—there is a couch pull out bed in the living room area. The appliances worked just fine for us and we loved that detergent was provided with the washer and dryer. There is a vacuum/swiffer in the closet if you are like us and want to keep up with the tidiness during your stay. There is a little desk for any work you may need to do during your stay. The only reason I listed a 4 for communication with host/check-in process is because we did exactly what was said for getting in the building but the code was not working. I messaged the host but the response, for that moment, was slow for my liking and wanting to check in after traveling for 6 hours. Luckily an employee let me in. The location really makes up for that detail though and it was an overall great stay!