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The Metropolitan Inn

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Metropolitan Inn

Deluxe Room, 2 Queen Beds
Lobby
Lobby sitting area
Premium bedding, Tempur-Pedic beds, desk, blackout curtains
Breakfast area

Reviews

5.8 out of 10

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
524 S West Temple, Salt Lake City, UT, 84101
  • Capitol Theater
    12 min walk
  • Eccles Theater
    12 min walk
  • Salt Palace Convention Center
    14 min walk
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    11 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite

Suite

  • 46.5 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Handicap King Room

Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Handicap King Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Salt Lake City

A stay at The Metropolitan Inn places you in the heart of Salt Lake City, within a 15-minute walk of Salt Palace Convention Center and City Creek Center. .This hotel is 2.9 mi (4.7 km) from University of Utah and 0.9 mi (1.4 km) from Temple Square.

What's nearby

  • Salt Palace Convention Center - 14 min walk - 1.2 km
  • City Creek Center - 15 min walk - 1.3 km
  • Temple Square - 17 min walk - 1.4 km
  • Salt Lake Temple - 20 min walk - 1.7 km
  • Vivint Arena - 3 min drive - 2.4 km

Getting around

  • Salt Lake Central Station - 3 min drive
  • Courthouse Station - 4 min walk
  • Salt Lake City International Airport (SLC) - 11 min drive

Restaurants

  • ‪The Coffee Shop at Little America Hotel - ‬1 min walk
  • ‪The Green Pig Pub - ‬6 min walk
  • ‪Quarters Arcade Bar - ‬5 min walk
  • ‪Lobby Lounge - ‬1 min walk
  • ‪Caffé Molise - ‬7 min walk

About this property

The Metropolitan Inn

Hotel with free parking, near City Creek Center
The Metropolitan Inn offers 60 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 60 guestrooms featuring refrigerators and microwaves. Your Tempur-Pedic bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's 24-hour room service.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 24-hour room service

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Roll-in shower
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Metropolitan Inn
Metropolitan Inn Salt Lake City
Metropolitan Salt Lake City
Metropolitan Hotel Salt Lake City
Metropolitan Inn Salt Lake City, Utah
The Metropolitan Inn Hotel
The Metropolitan Inn Salt Lake City
The Metropolitan Inn Hotel Salt Lake City

The Metropolitan Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 162 out of 1002 reviews" "
Rating 8 - Good. 208 out of 1002 reviews" "
Rating 6 - Okay. 220 out of 1002 reviews" "
Rating 4 - Poor. 175 out of 1002 reviews" "
Rating 2 - Terrible. 237 out of 1002 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Samuel

Stayed 1 night in Aug 2024

2/10 Terrible

elaheh

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The furniture in the room was broken and old, the room smelled bad and room walls were dirty. The shower was in a really bad condition. There were usually one or two homeless individuals sitting exactly outside the property door which made the area unsafe.
Stayed 4 nights in Aug 2024

2/10 Terrible

mindy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Found used condoms on our bed, and the maids were unbelievably judgmental and rude. I would NEVER recommend staying here. Claimed we smoked weed in our room to try and keep our deposit. My hubby has dreads and the maid instantly judged him as homeless, and the mabager refused to speak to me. Horrible hotel. The bathtub is disgusting, and the floor was extremely dirty with used condoms under the bed. Horrible judgment there. All i have to say, is their karma will get them
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
I was here just for a night & the hotel was nice, comfortable, also very close to great locations to enjoy in slc.
Stayed 1 night in Jul 2024

2/10 Terrible

Val, Salt Lake City

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stay here. Hotel is dated, needs major work to most of the bathrooms. Rooms farthest from office take forever to get hot water. Most showers or tub shower combos are missing grout and actual enamel in tubs.
Stayed 2 nights in Aug 2024

2/10 Terrible

Val, Salt Lake City

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying there off and on for 3 years due to work. Was told today they have to deep clean my room due to poop on the bed. Wanted me to pay X amountfor the cleaning. Told them I didn't have the money and had no idea what they were talking about. He said I could pay Y amount if I wanted to keep my reservation. They can keep my deposit and I walked away. Never stay here. Anything they can do to keep your deposit they will.
Stayed 1 night in Aug 2024

2/10 Terrible

Val, Salt Lake City

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
They will do anything to keep your deposit. Last time I wasn't refunded my deposit because the overnight person thought I had ripped the smoke detector down. It has been on the table for 3 days. Housekeeping cleaned around it. Had to go back on my lunch break to get my deposit. Luckily she agreed and it was refunded.
Stayed 2 nights in Jul 2024

2/10 Terrible

Val, Salt Lake City

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Water line broke. No water in hotel. They were in no hurry to fix it. Went 12hours with no toilet. Not their fault but they still should not have been renting rooms when they knew they had no water.
Stayed 2 nights in Jul 2024

2/10 Terrible

Val, Salt Lake City

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good part of town. Better off at Motel 6
Stayed 1 night in Jul 2024

2/10 Terrible

Val, Salt Lake City

Business traveller
Disliked: Amenities, property conditions & facilities
Not a nice place to stay for an extended trip
Stayed 3 nights in Aug 2024

8/10 Good

Susan

Stayed 1 night in Aug 2024

2/10 Terrible

MERCEDEE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Pebble

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Angela

Stayed 1 night in Aug 2024

4/10 Poor

Samantha

Stayed 1 night in Aug 2024

10/10 Excellent

Karina

Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff. Close to restaurants. Reasonably close to Temple Square. Smoking on outside stairs not permitted, but saw 2 people doing it anyway.
Stayed 2 nights in Jul 2024

6/10 Okay

Jeff, Oxon hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their extension process requires an hour and is unlike other hotels I’ve stayed at. The outside is aging but inside the room is great. Beds are good. Only negative for the room is the electric outlet is by the door. The bathroom outlet didn’t work. No trees so your car will bake in summer even with a sun visor
Stayed 1 night in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Right in the middle of SLC
Perfect location in downtown SLC. The property is older, needs some sprucing up on the exterior, but room interiors are nice, clean, and the value vs. price is excellent.
Stayed 1 night in Jul 2024

4/10 Poor

Jeff, Oxon hill

Liked: Cleanliness
The room itself is pretty good especially the bed. The only reason I took off stars was their extension procedure/ policy and no outlets by the bed. You have to use 1 by the door since the bathroom outlet didn’t work
Stayed 1 night in Jul 2024

2/10 Terrible

Val, Salt Lake City

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jul 2024

2/10 Terrible

Josef

Disliked: Staff & service, property conditions & facilities
The staff presume you will be a problem, and by their presumptions generate problems where none would otherwise exist. There are reasons to come to this motel anyway. If you know them, this won't matter. It's a strange game of plausable deniability cat-and-mouse between the staff and most of the clientele. But it's fascinating to watch, esp on the weekends.
Stayed 2 nights in Jun 2024

2/10 Terrible

Nathan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is very old and in need of updating. Bathroom was gross. We didn’t dare use the shower. Elevator was sketchy. Seems like the hotel also has some longer term tenants that were a little off putting Staff was very nice and helpful.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
I am deeply disappointed with this hotel and hotel.com. Since I am traveling around the US,the journey is always long. I booked a room at midnight and arrived at the hotel at 6 AM, but the front desk told me I could not check-in at that time because it was past midnight. At that time, I was very tired and did not argue about this issue; I paid for another room on the spot. After I woke up from a nap, I started to resolve this issue. The front desk told me that I could not check-in after midnight. I pulled up the hotel's booking page and showed it to him. He clearly saw that there was no mention of the latest check-in time during the booking process. Then he began to argue that all hotels are like this, not allowing check-in after midnight, which is really funny because it was my first time encountering such a situation. He emphasized that the confirmation email he sent me contained the latest check-in time. I asked him why these rules were not placed on the booking page for guests to see in advance. I also have another question: If the hotel does not accept check-ins after midnight, why did it allow me to book the room at midnight? Hotel.com also failed to handle this matter properly. Their customer service kept making excuses, earning enough commission while allowing such unfair things to happen. In their eyes, the rights of tourists are worthless.
Stayed 1 night in Jul 2024