6/10 Okay
Alan
Travelled with partner
24 Aug 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
I recently stayed at this 4-star hotel, which is centrally located but a bit on the expensive side, and had a somewhat mixed experience. The service was excellent; the staff were friendly, attentive, and really went out of their way to make our stay comfortable. However, there were several issues that took away from the overall experience.
First, we were disappointed to find out that the room we selected did not have air conditioning. This made the room quite uncomfortable, especially during warmer parts of the day, and we weren’t advised of this at all beforehand, which was frustrating.
Additionally, while the hotel’s central location is convenient for exploring the area, the fact that it’s on a pedestrian street means parking is separate and requires a bit of a walk. While this wasn’t a huge issue, it was an inconvenience, especially if you’re carrying luggage or in bad weather.
Another disappointment, was the breakfast. For a hotel of this caliber, the breakfast was far from good with very limited options. For the price we paid, we expected much better.
Overall, while the service was fantastic and the location was convenient, the lack of AC, inconvenient parking, and disappointing breakfast made the stay feel less than what I would expect from a 4-star hotel. I’d consider staying here again, but only if these issues were addressed.
Alan
Stayed 4 nights in Aug 2024