The staff are super nice, super helpful. They are always willing to go extra miles to help me. The manager, Husein, even drove me to a local store to get my SIM card and certain things ready for my next trip to Pamir.
While I was lost in the city and having trouble to get a taxi, I was happily surprised that his car drove nearby and honked at me and gave me a ride to a museum.
The front desk lady, Qimat, helped not only me, but also my friend, Benoit, who booked his room in a different hotel,
In short, they are very nice, super nice. Highly recommended.