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Real Inn Ciudad Juárez by the USA Consulate

4.0 star property

Photo gallery for Real Inn Ciudad Juárez by the USA Consulate

Outdoor banquet area
Outdoor pool, pool loungers
Interior entrance
Building design
Daily buffet breakfast (MXN 324 per person)

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • 24/7 front desk
  • Breakfast available
  • Gym

Explore the area

View map
Boulevard Teofilo Borunda 6941, Ciudad Juárez, CHIH, 32617
  • Central Park
    ‪3 min walk‬
  • Plaza Las Misiones
    ‪17 min walk‬
  • American Consulate
    ‪2 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

7.6 out of 10
Good
(8 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Master

Suite Master

Suite Master

8.6 out of 10
Excellent
(4 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Dos Camas

Deluxe Dos Camas

Deluxe Dos Camas

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

7.8 out of 10
Good
(77 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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4.4 out of 5, Excellent, 1,748 reviews
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About the area

Ciudad Juárez

Located in Ciudad Juárez, Real Inn Ciudad Juárez by the USA Consulate is in the business district, a 2-minute drive from American Consulate and 9 minutes from Ysleta–Zaragoza International Bridge. .This eco-certified hotel is 6.7 mi (10.8 km) from El Paso Museum of Art and 6.8 mi (10.9 km) from El Paso Museum of History.

What's nearby

  • Central Park - 3 min walk - 0.3 km
  • Plaza Las Misiones - 17 min walk - 1.5 km
  • Star Medica Hospital Ciudad Juarez2 - 2 min drive - 1.6 km
  • American Consulate - 2 min drive - 1.9 km
  • Ysleta–Zaragoza International Bridge - 10 min drive - 9.5 km

Getting around

  • El Paso Union Depot - 26 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 13 min drive

Restaurants

  • ‪Fonda Mis Tias - ‬11 min walk
  • ‪Burritos Crisostomo - ‬18 min walk
  • ‪Clasicos - ‬16 min walk
  • ‪Domino's Pizza - ‬17 min walk
  • ‪Toro Quintaco - ‬11 min walk

About this property

Real Inn Ciudad Juárez by the USA Consulate

Eco-certified hotel with area shuttle service and a health club
Real Inn Ciudad Juárez by the USA Consulate offers 146 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. Satellite television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 12 years old are not allowed in the swimming pool or health club without adult supervision.

Make yourself at home in one of the 146 guestrooms. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including a health club and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 kilometers.
Satisfy your appetite for lunch or dinner at Stock Cafe, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 9 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Stock Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Blue Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 kilometres
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 324 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Bar
  • Stock Cafe

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 324 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Camino Real Ciudad Juarez Hotel Ciudad Juarez
Hotel Real Inn Ciudad Juárez
Hotel Real Inn Juárez
Real Ciudad
Real Juárez
Real Inn Ciudad Juárez Ciudad Juarez
Real Inn Ciudad Juárez
Real Ciudad Juárez Ciudad Juarez
Real Inn Ciudad Juárez Hotel Ciudad Juarez
Real Ciudad Juárez
Real Inn Ciudad Juárez Hotel
Real Inn Ciudad Juárez
Real Inn Ciudad Juárez by the USA Consulate Hotel
Real Inn Ciudad Juárez by the USA Consulate Ciudad Juárez
Real Inn Ciudad Juárez by the USA Consulate Hotel Ciudad Juárez

Real Inn Ciudad Juárez by the USA Consulate Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 521 out of 1137 reviews
Rating 8 - Good. 218 out of 1137 reviews
Rating 6 - Okay. 152 out of 1137 reviews
Rating 4 - Poor. 106 out of 1137 reviews
Rating 2 - Terrible. 140 out of 1137 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Martha

Stayed 1 night in Jun 2025

2/10 Terrible

Elizabeth, El Paso

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
AC didn’t work. Horrible, deplorable mattresses. Dirty all over the place. Don’t recommend this hotel at all.
Stayed 1 night in Jun 2025

4/10 Poor

Martin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Necesita mucho mantenimiento
Stayed 2 nights in Mar 2025

10/10 Excellent

Americo

Stayed 1 night in Jun 2025

2/10 Terrible

ARMIDA, Doraville

Stayed 3 nights in Jun 2025

8/10 Good

ARMIDA, Doraville

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Jun 2025

4/10 Poor

Jesus

Stayed 3 nights in Jun 2025

2/10 Terrible

Bianca

Business traveller
Disliked: Property conditions & facilities
Avoid avoid , it’s a dirty hotel . Everything was super dirty and nasty . It smell weird , the air doesn’t work . It’s just not it .
Stayed 1 night in Jun 2025

2/10 Terrible

Happy Carkas

Stayed 7 nights in May 2025

10/10 Excellent

Erika,Orozco

Gs about deep of the water or warnings ⚠️
Stayed 1 night in Jun 2025

2/10 Terrible

Jazmin

Stayed 2 nights in May 2025

10/10 Excellent

Jorge

Liked: Amenities, property conditions & facilities
The only issue i had is parking.. apparently they had an event but little parking for quests
Stayed 2 nights in May 2025

6/10 Okay

Rocio

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Marco A

Stayed 1 night in Feb 2025

8/10 Good

Ilda

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, bellboys awesome
Stayed 1 night in Jun 2025

10/10 Excellent

Bridget

Stayed 1 night in May 2025

2/10 Terrible

Jesus

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s all fine and dandy with the lobby pics ! On site. You think oh wow looks nice and updated. WRONG. Restroom glass door was so rusted in hinges that it didn’t close all the way, so you have water getting floor wet. Remote to TV did not work, beds are so low to the ground, it’s like your sleeping on air mattress. Towels had a smell to them. Called down for an IRON the next morning. Iron never got there. Dirty restroom. Pee stains on sheets. JUST TERRIBLE, HIGHLY DISGUSTED.
Stayed 1 night in May 2025

4/10 Poor

Cesar

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No hot water old room, old towels torning apart
Stayed 1 night in May 2025

6/10 Okay

Carlos

Stayed 1 night in May 2025

2/10 Terrible

Pablo

There was nothing unique about this place… It was the worst hotel we have ever booked!!! First off Real Inn needs to stop advertising things they don’t have, on their website they promote to have AC and a Pool well neither of them were working! We were giving a room on the second floor and the air was hot, you couldn’t even feel it come out of the vents… we reached out to them that same day and asked if they could fix it, they sent someone and all they did was switch the temperature from Celsius to Fahrenheit and he tried to tell us that the air was backwards… and to just give it about 20 minutes and it should work. Well he had set it at 72• after 20 minutes nothing changed so we changed it to the lowest it would go which was 65• we slept horribly (keep in mind CDJ was going up to 100 some days) well we gave it till the next day and nothing changed at all. Morning of the second day we opened up the blinds and we seen the pool it was dry empty… By this point I had reached out to Expedia to try and get a refund because there was no need to no trust their advertising and we had booked it for a whole week that we knew we’d stay for sure. Well after Expedia tried several times Real Inn management refused them/us a refund and said their rules and restrictions were clear… Which was so upsetting because you do respect that but do not care about your fake advertising…AWFUL. Although we couldn’t get a refund Expedia worked with us and gave a credit on our account to use in the future.
Stayed 7 nights in May 2025

6/10 Okay

daniel

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay was fine the room was kind of dirty and the pool area was out of service. The bar downstairs was really dirty and took a while before we got served. The breakfast buffet was good tho.
Stayed 1 night in May 2025

8/10 Good

Jose

Liked: Cleanliness
Cleanliness could be better… the bed sheets could be a lot better…
Stayed 1 night in May 2025

10/10 Excellent

Nohemi

Liked: Cleanliness, staff & service, property conditions & facilities
100% recomendado
Stayed 1 night in May 2025

10/10 Excellent

Flavio César

Stayed 2 nights in May 2025

6/10 Okay

Graciela

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Poor quality on cleaning and the shower drain kept getting clogged.
Stayed 2 nights in May 2025