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Sheraton San Jose Hotel, Costa Rica

4.0 star property

Photo gallery for Sheraton San Jose Hotel, Costa Rica

Lobby sitting area
View from room
Club Suite, 1 Bedroom, Balcony
3 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast available
  • Parking included
  • Room service

Explore the area

Map
Route 27, 350 Metros West of Multiplaza Mall, San Rafael, San Jose, 10203
  • Multiplaza Mall Escazu
    ‪9 min walk‬
  • Hospital Cima San José
    ‪3 min drive‬
  • Avenida Escazú Shopping Center
    ‪3 min drive‬
  • San José (SYQ-Tobías Bolaños Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, City View

  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking, View

Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking, View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Balcony

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Balcony

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed, City View

Presidential Room, 1 King Bed, City View | Living room

Presidential Room, 1 King Bed, City View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, View

Club Room, 2 Queen Beds, Non Smoking

Club Room, 2 Queen Beds, Non Smoking, View

  • Mountain view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner

Deluxe Room, 1 King Bed, Non Smoking, Corner

Deluxe Room, 1 King Bed, Non Smoking, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony

Deluxe Room, 1 King Bed, Non Smoking, Balcony

Deluxe Room, 1 King Bed, Non Smoking, Balcony

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

  • Mountain view
  • Sleeps 2
  • 2 Queen Beds

Similar properties

View from property

Courtyard by Marriott San Jose Escazu

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (776)
The price is NZ$410
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Courtyard by Marriott San Jose Escazu

About the area

Guachipelin

Located in San Rafael, Sheraton San Jose Hotel, Costa Rica is connected to a shopping center, a 1-minute drive from Multiplaza Mall Escazu and 7 minutes from Sabana Park. .This casino hotel is 4.1 mi (6.6 km) from National Stadium of Costa Rica and 4.8 mi (7.8 km) from Museum of Costa Rican Art.

What's nearby

  • Multiplaza Mall Escazu - 9 min walk
  • Hospital Cima San José - 3 min drive
  • Avenida Escazú Shopping Center - 3 min drive
  • Sabana Park - 7 min drive
  • National Stadium of Costa Rica - 8 min drive

Getting around

  • San Jose Contraloria Station - 12 min drive
  • Juan Santamaria Intl. Airport (SJO) - 31 min drive

Restaurants

  • ‪Le Petit Chez Christophe - ‬8 min walk
  • ‪La Oliva Verde - ‬13 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Zambra - ‬9 min walk
  • ‪The Market - ‬9 min walk

About this property

Sheraton San Jose Hotel, Costa Rica

Beaux Arts hotel with 3 restaurants connected to a shopping center in San Rafael
Sheraton San Jose Hotel, Costa Rica offers 170 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This San Rafael hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 170 guestrooms featuring iPod docking stations and minibars. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Try your luck at the casino and enjoy other recreational amenities including an outdoor pool and a steam room. This Beaux Arts hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride on the shuttle (surcharge), which operates within 300 meters.
Enjoy Fusion cuisine at Curu, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Rafael? This hotel has 5651 square feet (525 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Curu - This restaurant specializes in Fusion cuisine and serves breakfast and lunch.
Ivory Bistro - This bistro specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Joker's - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 300 metres
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: CRC 16500 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Curu
  • Ivory Bistro
  • Joker's

Things to do

  • Bike parking
  • Billiards/pool table
  • Fitness centre
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5651 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuffle
  • Braille signage
  • Lift
  • Lift door width (centimetres): 90
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 19 casino gaming tables
  • 140 casino slot machines
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Casino (193752 square feet of space)
  • Casino VIP room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CRC 11750 per pet, per night, plus a one-time cleaning fee of CRC 11750
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CRC 16500 per person
  • Airport shuttle fee: CRC 27000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: CRC 27000 (one-way)
  • Pet fee: CRC 11750 per pet, per night plus CRC 11750 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Sheraton San Jose Costa Rica
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Hotel Costa Rica Escazu
Sheraton San Jose Costa Rica Escazu
Sheraton San Jose Hotel Costa Rica Guachipelin
Sheraton San Jose Costa Rica Guachipelin
Hotel Sheraton San Jose Hotel, Costa Rica Guachipelin
Guachipelin Sheraton San Jose Hotel, Costa Rica Hotel
Sheraton San Jose Hotel, Costa Rica Guachipelin
Sheraton San Jose Hotel Costa Rica
Hotel Sheraton San Jose Hotel, Costa Rica
Sheraton San Jose Costa Rica
Sheraton San Jose Costa Rica
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Hotel, Costa Rica Hotel
Sheraton San Jose Hotel, Costa Rica San Rafael
Sheraton San Jose Hotel, Costa Rica Hotel San Rafael

Sheraton San Jose Hotel, Costa Rica Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 717 out of 1000 reviews
Rating 8 - Good. 188 out of 1000 reviews
Rating 6 - Okay. 51 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Jessica

Is ok
Stayed 1 night in Oct 2024

8/10 Good

Hemant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very loud construction work on property at 8 am on a Saturday. No notice given the day before. Many guests looked unhappy
Stayed 1 night in Nov 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Loriane

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel but showers are old
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Nov 2024

10/10 Excellent

Marcela

Liked: Staff & service, property conditions & facilities
Excellent customer service, rooms were impecable clean, very comfortable bed
Stayed 3 nights in Nov 2024

10/10 Excellent

Lorey

Stayed 1 night in Oct 2024

10/10 Excellent

RICARDO

Stayed 3 nights in Oct 2024

10/10 Excellent

Benjamin, Halifax

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff a credit to the hotel. Wonderful breakfast buffet and bar / restaurant choice also excellent. Currently having some construction work but this was made fully clear at arrival and overall it did not affect my stay .
Stayed 8 nights in Sep 2024

8/10 Good

Karla, San Bernardino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, but the location was a little weird...It looked like it was in a residential area, so not a lot to walk to that was near by.
Stayed 1 night in Sep 2024

10/10 Excellent

Esteban

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

kenia

Stayed 6 nights in Oct 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super amazing place with plenty to offer - few restaurants, pool , night club , by multiplaza and in main highway .
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, close to the mall, casino and sports bar at the hotel
Stayed 1 night in Sep 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

10/10 Excellent

Esteban

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, It was a great stay. Staff was extremely helpful and welcoming.
Stayed 1 night in Oct 2024

10/10 Excellent

yuko

Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

MONICA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the breakfast is very nice, the staff is friendly, it is very comfortable, escazu is one of the best places in Costa Rica
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as usual
Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024