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Hyatt Regency Hill Country Resort & Spa

4.0 star property

Photo gallery for Hyatt Regency Hill Country Resort & Spa

3 outdoor pools, pool cabanas (surcharge), pool loungers
Terrace/patio
2 bars/lounges, cocktail bar
Meeting facility
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

Map
9800 Hyatt Resort Dr, San Antonio, TX, 78251

Room options

View all photos for Room, 2 Queen Beds, Patio

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Patio

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio (Preferred)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Patio (Preferred)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio (Preferred)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Patio (Preferred)

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Shower)

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Patio (Hill Country, Preferred)

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Suite, Patio (Hill Country, Preferred)

  • 22 sq m
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Patio

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Patio

  • 22 sq m
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Balcony

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Balcony (Hill Country)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Balcony (Hill Country)

  • 22 sq m
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Balcony

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Patio

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Hill Country)

Premium bedding, pillow-top beds, in-room safe, desk

Suite (Hill Country)

  • 22 sq m
  • Sleeps 8

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About the area

San Antonio

Located in San Antonio (Far West Side), Hyatt Regency Hill Country Resort & Spa is within a 15-minute drive of Joint Base San Antonio and University of Texas at San Antonio. .This family-friendly hotel is 8.9 mi (14.4 km) from St. Mary's University and 9.3 mi (14.9 km) from Lackland Air Force Base.

What's nearby

  • Hill Country Golf Club - 1 min walk - 0.1 km
  • San Antonio SeaWorld - 6 min drive - 3.0 km
  • Aquatica San Antonio Waterpark - 9 min drive - 4.1 km
  • Lackland Air Force Base - 17 min drive - 15.0 km
  • Six Flags Fiesta Texas - 22 min drive - 24.1 km

Getting around

  • San Antonio Station - 20 min drive
  • San Antonio International Airport (SAT) - 21 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Harbor Market - ‬5 min drive
  • ‪Burger Boy - ‬5 min drive
  • ‪Marco's Pizza - ‬5 min drive

About this property

Hyatt Regency Hill Country Resort & Spa

Suburban hotel with 5 restaurants and 3 outdoor pools
Hyatt Regency Hill Country Resort & Spa offers 500 accommodations with iPod docking stations and video-game consoles. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 27-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 3 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 500 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 37-inch flat-screen televisions with digital programming provide entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Pamper yourself with onsite massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 outdoor swimming pools or 3 hot tubs. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at Antlers Lodge, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in San Antonio? This hotel has 74002 square feet (6875 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Antlers Lodge - This restaurant serves dinner only.
Charlie's Long Bar - This restaurant serves dinner and light fare. Open daily.
Springhouse Cafe - This restaurant serves breakfast, lunch, dinner, and light fare. Open daily.
General Store - Onsite coffee shop. Open daily.
Woodbine Lobby Bar - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 12 to 25 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Antlers Lodge
  • Charlie's Long Bar
  • General Store
  • Springhouse Cafe
  • Woodbine Lobby Bar

Things to do

  • 24-hour gym
  • 27-hole golf course
  • 3 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Hiking/biking trails
  • Indoor pool (guest access)
  • Lazy river
  • Outdoor tennis court
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Access to nearby indoor pool
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 74,002 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium digital channels
  • IPod dock
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges USD 4.13 for credit card payments
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 4.13 per accommodation, per night
  • Resort fee: USD 52.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 25 per person
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per day
  • Credit card charges are subject to a surcharge of USD 4.13

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Country Hill Resort
Hill Country Hyatt
Hill Country Hyatt Resort
Hill Country Resort
Hyatt Hill Country
Hyatt Regency Hill Country
Hyatt Regency Hill Country Resort
Hyatt Regency Hill Country Resort San Antonio
Hyatt Regency Hill Country San Antonio
Regency Country
Hyatt Hill Country Resort San Antonio
Hyatt Hill Country San Antonio
Hyatt Regency Hill Country Hotel San Antonio
Hyatt Regency Hill Country Resort Spa

Hyatt Regency Hill Country Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 697 out of 1103 reviews
Rating 8 - Good. 216 out of 1103 reviews
Rating 6 - Okay. 89 out of 1103 reviews
Rating 4 - Poor. 61 out of 1103 reviews
Rating 2 - Terrible. 40 out of 1103 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It’s a lovely hotel with nice grounds and a good spa. Service at Charlie’s is terrible, but most of the property is a ghost town in December.
Stayed 1 night in Dec 2024

10/10 Excellent

Chinedu

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice and serene
Stayed 2 nights in Dec 2024

8/10 Good

Parry

Stayed 2 nights in Dec 2024

10/10 Excellent

Troy

Stayed 1 night in Dec 2024

10/10 Excellent

Ramona, Garland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay here.
Stayed 4 nights in Dec 2024

4/10 Poor

Edward

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not what I was expecting
Stayed 2 nights in Dec 2024

10/10 Excellent

Hailee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an absolutely wonderful experience. Since we came around the holidays it was nice to see all the different activities they had. From s’mores in the lobby to Christmas with Santa. Will definitely recommend and come back
Stayed 3 nights in Dec 2024

10/10 Excellent

Sean

Stayed 2 nights in Nov 2024

10/10 Excellent

Giselle

Stayed 2 nights in Aug 2024

10/10 Excellent

Ritchie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing ambiance and great customer service!
Stayed 1 night in Nov 2024

10/10 Excellent

Isai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Resort.. Highly recommended!!
Stayed 2 nights in Nov 2024

8/10 Good

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
It started out bad/good. They had over sold their King size rooms and offered to upgrade us to a patio or balcony Jr. suite with two double beds for no charge. We elected to stay with our original King size reservation. They had no King size rooms so they upgraded us free of charge to a beautiful King size suite. This was great. The facility was beautiful. The only problem that we experienced is that we requested a late check out and they gave us a 12:00 check out. So Sunday morning I ran some errands and went back to our room and it was filled with cleaning staff at 10:45.
Stayed 2 nights in Nov 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice !!!
Stayed 1 night in Nov 2024

10/10 Excellent

Taft

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room and the property maintenance was great! We hope to bring back our family ways in a future trip.
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Eliseo

Liked: Cleanliness, staff & service
Nice hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Karina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 2 nights in Nov 2024

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and efficient valet
Stayed 1 night in Nov 2024

10/10 Excellent

mike

Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Stayed 2 nights in Nov 2024

4/10 Poor

Christen

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property itself wasn't bad. The room I was assigned was nice and big and even clean with a view or garden green with doors to walk out and enjoy which was great! *Tiny Shower - BUT in such a large room the shower was tiny (ti-i-neee). And there was a seat in it that could not be moved. I could barely navigate, therefore it took me twice and long and probably twice the amount of water to shower because I could barely move. * Ice Machine RIGHT next door - I could hear the motor (or something "humming" all night long. * Construction - On the second morning I was awoken by the sound of banging...then drilling. I look out and there are roughly 10 men standing around watching one guy make noise. I have no problem with maintenance but it would have been nice to have a courtesy warning. That said - I would return to try again if I'm ever in the area but I now know I need to be vigilant with questions about the room - How BIG (or small) is the shower stall? Are all amenities available? Is the assigned room in a loud zone/construction area??? Hope this helps improve for others
Stayed 2 nights in Nov 2024

2/10 Terrible

marisel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay to participate in the STCH Ministries golf tournament.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cristella

Travelled with family
Very clean and helpful there was no need to leave the resort if you just want to stay and relax they have everything from food to activities all weekend
Stayed 2 nights in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service
The resort was under construction which we did not know about. That meant the Golf course and the Spa did not have all areas available for use. Another issue for us was the pets in the dining areas. Out in the patio is fine, but why inside?
Stayed 3 nights in Oct 2024