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Room type Options Nightly price Book
Executive Double Room
2 Double Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Grand Double Room
2 Double Beds
Room sleeps 2 guests
(up to 1 child)
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Deluxe Double Room
25 square metres
2 Double Beds
Room sleeps 2 guests
(up to 1 child)
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Standard Room
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
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Grand Room
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
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Deluxe Room
25 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Suite
26 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Colonial hotel with 2 restaurants and area shuttle service

Popular property highlights

Free self parking
Free WiFi
24-hour business centre
Laundry facilities
24-hour front desk

Located in San Cristóbal de las Casas, Hotel Villa Mercedes is in the historical district, within a 5-minute drive of Amber Museum of Chiapas and Santo Domingo Handicraft Market. This hotel is 1.1 mi (1.8 km) from Plaza 31 de Marzo and 1.1 mi (1.8 km) from Mesoamerican Museum of Jade.

Stay in one of 83 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Colonial hotel include concierge services, gift shops/newsstands, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 3 kilometers.

Grab a bite at La Chimenea, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 7 AM to noon for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Cristóbal de las Casas? This hotel has 4408 square feet (409 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 83
  • Number of floors - 2
  • Number of buildings/towers - 2
  • Conference space
  • Fireplace in lobby
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Garden
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Wedding services
  • Express check-in
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Free area shuttle
  • Number of restaurants - 2
  • 24-hour business centre
  • Conference space size (feet) - 4408
  • Conference space size (meters) - 409
  • Number of meeting rooms - 3
  • Conference centre
  • Snack bar/deli
  • Free self parking
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Free long-term parking
  • Free RV, bus, truck parking
  • Terrace
  • Proposal/romance packages available
  • Banquet hall
  • Uncovered parking
  • Secured parking

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Room Amenities

Hotel Villa Mercedes offers 83 accommodations with safes and complimentary bottled water. 32-inch plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Free bottled water
  • Blackout drapes/curtains
  • Shower only
  • Cable TV service
  • Free WiFi
  • Plasma TV
  • TV size 32
  • TV size (measurement) inch
  • Rainfall showerhead
  • Separate bedroom
  • Heating
  • Towels provided
  • Linens provided
  • Number of bedrooms: 1
  • Number of bathrooms: 1
  • Number of beds 2

Where to Eat

English breakfasts are available for a surcharge and are served each morning between 7 AM and noon.

La Chimenea - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ecotours nearby

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

No rollaway/extra beds available

No cots (infant beds) available

No lifts

Children stay free

Service animals not allowed

One child stays free

UnionPay

Debit cards not accepted

Staffed front desk

Smoke detector

Car not required

Children stay free - maximum age 11

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Property confirms they are implementing guest safety measures

Contactless check-out is available

Fees

Optional extras

  • Fee for English breakfast: approximately MXN 165 for adults and MXN 85 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Villa Mercedes
  • Hotel Villa Mercedes San Cristobal de las Casas
  • Villa Mercedes San Cristobal de las Casas
  • Hotel Villa Mercedes Hotel
  • Hotel Villa Mercedes San Cristóbal de las Casas
  • Hotel Villa Mercedes Hotel San Cristóbal de las Casas

We should mention

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

A car is not required for transportation to and from this property.

Contactless check-out is available.

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