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Room type Options Nightly price Book
Standard Triple Room
15 square metres
1 Double Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Suite, 1 King Bed
40 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 King Bed
12 square metres
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Standard Room, 2 Double Beds
15 square metres
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Colonial San Cristóbal de las Casas inn in De La Merced with a 24-hour front desk

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
24-hour front desk

Located in San Cristóbal de las Casas (De La Merced), La Casa de Mama is within a 10-minute walk of Amber Museum of Chiapas and Mesoamerican Museum of Jade. This inn is 0.4 mi (0.6 km) from Plaza 31 de Marzo and 0.5 mi (0.9 km) from San Cristóbal de las Casas Cathedral.

Stay in one of 38 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this Colonial inn include complimentary wireless internet access and tour/ticket assistance.

Enjoy Mexican cuisine at Ave Maria, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:30 AM to 1:00 PM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Total number of rooms - 38
  • Airport transport (surcharge)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Designated smoking areas
  • Airport transport
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Number of meeting rooms - 1
  • Number of outdoor pools - 1
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Terrace
  • Distance from property (ft) 6562
  • Distance from property (km) 2
  • Distance from property (miles) 1
  • Off-street parking
  • Wheelchair accessible: No
  • Accessible airport shuttle

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking , Free parking nearby

Room Amenities

La Casa de Mama offers 38 accommodations with safes and complimentary newspapers. 32-inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This San Cristóbal de las Casas inn provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Free newspaper
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Free bottled water
  • Shower only
  • Cable TV service
  • Free WiFi
  • Plasma TV
  • TV size 32
  • TV size (measurement) inch
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Number of bathrooms: 1

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.

Ave Maria - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to do

Recreational amenities at the inn include an outdoor pool.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 300 per night.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

No lifts

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 48 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Fees

Optional extras

  • Fee for full breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 2250.00 per vehicle (roundtrip, maximum occupancy 4)
  • Nearby parking fee: MXN 100 per night (6562 ft away)
  • Rollaway bed fee: MXN 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Mama Hotel Casa
  • Casa Mama Inn San Cristobal de las Casas
  • Casa Mama San Cristobal de las Casas
  • La Casa de Mama Inn
  • La Casa de Mama San Cristóbal de las Casas
  • La Casa de Mama Inn San Cristóbal de las Casas
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