4/10 Poor
Amanda P.
5 Nov 2024
Disliked: Cleanliness
No so Exceptional
I have stayed at many VRBO properties for work and personal. The 9.6 Exceptional rating that I booked with the expectations of was not accurate. First the listing shows 2 Queens and a King, but there was no King, it was 3 Queens instead. Next, checking in, I was not given the check in instructions or key pad number and had to call although I was 3 hours past the check in time. Next, although they were clean the bathrooms and countertops were not in great shape and in some areas it looked like they just put caulking over mold to cover it up. This is definitely a college student complex. I was woken up at 7am because the girls at the condo nextdoor were outside talking loudly about their night before. I got out of bed because I thought it was my friends talking downstairs but my friends were still in bed. Next, I asked for compensation for the incorrect beds and have not heard anything back from the financial manager.
Amanda P.
Stayed 2 nights in Nov 2024