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Enjoy Santiago - Hotel del Valle

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Enjoy Santiago - Hotel del Valle

Loft
Loft | Balcony
Porch
Aerial view
Gastropub

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking included
  • Pool
  • Gym
  • Bar
  • Spa
  • Room service

Explore the area

Map
Los Libertadores Km 53, Rinconada, Valparaiso, 2140000
  • Vina San Esteban
    4 min drive
  • Jokers sport bar
    8 min walk
  • Los Andes Bus Station
    16 min drive
  • San Felipe (SSD)
    28 min drive

Room options

View all photos for Standard Room, Non Smoking

In-room safe, desk, free cots/infant beds, free WiFi

Standard Room, Non Smoking

  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

In-room safe, desk, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About the area

Rinconada

Located in Rinconada, Enjoy Santiago - Hotel del Valle is in the mountains, a 4-minute drive from Vina San Esteban and 8 minutes from Santuario Teresa de Los Andes. .This casino hotel is 6.9 mi (11.1 km) from Calle Larga Square and 9.8 mi (15.8 km) from Museo Antiguo Monasterio del Espíritu Santo.

What's nearby

  • Vina San Esteban - 4 min drive
  • Santa Teresa Sanctuary - 6 min drive
  • Santuario Teresa de Los Andes - 8 min drive
  • Termas El Corazón - 23 min drive
  • Vina Errazuriz - 44 min drive

Restaurants

  • ‪Enjoy Santiago - ‬12 min walk
  • ‪Restaurante Entre Parras - ‬7 min drive
  • ‪Restaurant Santerra - ‬20 min walk
  • ‪Restaurant Campanario de Auco - ‬6 min drive
  • ‪Jokers sport bar - ‬8 min walk

About this property

Enjoy Santiago - Hotel del Valle

Luxury hotel with a full-service spa and a casino
Enjoy Santiago - Hotel del Valle offers 120 accommodations with safes and complimentary bottled water. Rooms open to balconies. 24-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Natura Village. Services include body wraps and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Stay in one of 120 guestrooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages and body treatments. After enjoying recreational amenities such as a health club and an outdoor pool, a lucky night at the casino is the perfect end to the day. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:30 AM to noon.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:30 AM and noon.
Blend - This gastropub specializes in sushi.
Santerra - This buffet restaurant serves lunch and dinner. Open daily.
360 - Onsite gastropub. Open daily.
La Barquera - Onsite restaurant. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 8:30 AM–noon
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Blend
  • Santerra
  • 360
  • La Barquera

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Massages
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 58 casino gaming tables
  • 1350 casino slot machines
  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 24-inch LCD TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 88 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Enjoy Santiago
Enjoy Santiago Hotel Rinconada
Enjoy Santiago Rinconada
Enjoy Santiago Hotel Valle Rinconada
Enjoy Santiago Hotel Valle
Enjoy Santiago Valle Rinconada
Enjoy Santiago Valle
Enjoy Santiago Valle Rinconada
Enjoy Santiago Hotel del Valle
Enjoy Santiago - Hotel del Valle Hotel
Enjoy Santiago - Hotel del Valle Rinconada
Enjoy Santiago - Hotel del Valle Hotel Rinconada

Enjoy Santiago - Hotel del Valle Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 72 out of 152 reviews" "
Rating 8 - Good. 56 out of 152 reviews" "
Rating 6 - Okay. 14 out of 152 reviews" "
Rating 4 - Poor. 6 out of 152 reviews" "
Rating 2 - Terrible. 4 out of 152 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Fernando

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Alvaro, Plantation

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Stay away, they do not honor expedia bookings
Stayed 1 night in May 2024

4/10 Poor

Sebastian

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty place for a expensive hotel! Won't return
The place was dirty. Found rubbish inside and outside the pool. Dirty glasses everywhere. Some rude workers. Won't come back. It's not worth it
Stayed 2 nights in Feb 2024

6/10 Okay

Bennett

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The parking is limited at the hotel. The air conditioning did not cool the room to a comfortable temperature.
Stayed 1 night in Feb 2024

8/10 Good

Brittani

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable for a fun night out, as the hotel is colocated with a casino
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad, clean, comfortable, good service
We based here to head snowboarding at Portillio for something different. Super quiet during the week, not many options for food and long way from anything but it was a nice hotel, clean, good services and casino something to do in evening.
Stayed 2 nights in Aug 2018

10/10 Excellent

Dave, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Stayed 1 night in Jul 2018

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional experience
Wonderful experience,beautiful modern room with an exceptional view.Fun pool are(indoor outdoor communicating pool) and 2 hot tubs with views of the surrounding Andes.Very good restaurants.
Stayed 1 night in Jan 2018

2/10 Terrible

Dean

Liked: Cleanliness, room comfort
Unless you're a casino high roller steer clear
Possibly the worst hotel I've ever stayed in. The Bads- 45 minutes for check-in, only 1 person working. Want to use the pool, bring a swim cap or pay $4 USD to get one, can't swim without it! The dinner buffet, it was my wife's birthday and the only dinner restaurant open was the buffet, the hot food was only warm, and honestly not a big selection. The price includes 1 can of soda, want more? You can upgrade to unlimited drinks, if you can get your waiter to help you with it, Florencio couldn't be bothered. He wouldn't even come to our table to bring the check, we had to go up to pay, then he started to care. Free breakfast- raw runny eggs, the server asked if we wanted an omelette, sure, sounds good. After 10 minutes she brings 2 plates, with browned omelette in a pool of raw egg. I'm all for a"loose" scramble or soft omelette, these show a lack of culinary skill. She then tried to charge us, when we said no because we didn't eat it, she still demanded a tip. Rude staff- most staff couldn't be bothered, they actively ignored us when standing in front of them. Shower head- our shower was broken, the head gushed water like a garden hose, we asked for a new one but it never happened. Literally nothing around, closest town is about 30 minutes The good- The tall gentleman at the dinner buffet was great and helpful. There was a lady at the front desk that spoke English, she was nice as well. The bed was great with great sheets. Fast wifi when it stayed connected.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
almost perfect
Air conditioning was not working properly, and pool could be cleaner.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, but very noisy
We were 2 families staying for 1 night before returning to Canada from a 2 week ski and winery holiday in Chile and Argentina. This was the nicest and most modern accommodation we stayed at, but the design of the hotel is such that music from the disco or ball rooms (there was a wedding the night we stayed) echoes up through a central atrium. We lay awake until 3am waiting for the music/noise to subside and finally had to call to ask them to shut it down because the entire hotel was likely not sleeping. They complied, but we found it concerning that a guest would have to complain before the music was turned down. The staff were very friendly, but we had some confusion with additional beds in 2 of the rooms, which resulted in us having to sort it out at 11:30pm after dinner, when we discovered that the additional cots hadn't been delivered. The staff acted quickly at that point and resolved the situation by offering an extra room at no additional cost. While this hotel has a very nice pool/hotub/spa, decent restaurants and spacious comfortable rooms, the noise situation and our lack of sleep resulted in a poor experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond in the Rough
Amazing and modern. Affordable, spacious rooms, wood hot tubs, indoor outdoor pool. The place is spectacular.

8/10 Good

William, Halifax

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Shame on Hotels.com - False Advertising
I'm upset at Hotels.com for the false advertising. I booked online and received confirmation of a large suite with 2 King Size beds in it. When I got to the hotel they said they do not have any rooms with 2 King beds in it and charged me an Extra $48US for a rollaway bed to be put in the room. I showed them my confirmation with the 2 king beds and they told me it was Hotels.com fault not theirs. I booked this hotel because of what I believed to be true on the website otherwise I would have gone back to the Park Hyatt in Santiago where I stayed only a few days before. The hotel was less than 10% occupied, 5 of the 6 restaurants were closed because there was hardly anyone there and the Casino had more staff than customers. It's a beautiful hotel but no one is there. I could see if they were full that they couldn't offer another room to resolve the misunderstanding but the hotel was virtually empty so it would have been easy to resolve this issue without charging me for a mistake I did not make! What are you going to do about it Hotels.com?

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tracy, Huntington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel
Location is remote and the first exit after tunnel and nothing else is in site. The security is impressive from the outer gate and throughout. The rooms are clean, spacious with a spectacular view of the valley. The spa, casino, the pool, and upstairs buffet were top notch and the food was exquisite. The music in the casino was current videos and we enjoyed the ambiance and wished they had a dance floor.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Expedia me cobro diciendo q los impuestos estaban incluidos sin embargo tuve que pagar 27 dolar mas por impuesto chileno IVA
Stayed 1 night in Jun 2024

10/10 Excellent

Alex Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 1 night in Apr 2024

10/10 Excellent

Guillermo

Stayed 1 night in Mar 2024

10/10 Excellent

carmen valent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Antonio

Stayed 1 night in Sep 2023

4/10 Poor

Patricia

Travelled with partner
Tuve que exigir mis beneficios vip access y fue muy incómodo porque parecía que me estaban haciendo un favor. No solo no me dieron ascenso de habitación si no que me dieron la peor, al lado del ascensor y con ruido infernal durante toda la noche de la gente pasando al casino. Además tuve que pedir 3 veces el espumante porque no lo tenían considerado. La verdad es que de VIP acces, nada.
Stayed 1 night in Aug 2023

8/10 Good

Mauricio

Stayed 1 night in Jul 2023

10/10 Excellent

carmen valent

Stayed 1 night in Jul 2023