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citizenM San Francisco Union Square

4.0 star property

Photo gallery for citizenM San Francisco Union Square

Room, 1 King Bed | City view
Building design
Exterior
Bar (on property)
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
72 Ellis Street, San Francisco, CA, 94102
  • Union Square
    ‪3 min walk‬
  • Moscone Convention Center
    ‪11 min walk‬
  • Oracle Park
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Front of property - evening/night

Hotel Nikko San Francisco

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (2519)
The price is NZ$464
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Hotel Nikko San Francisco

About the area

San Francisco

With a stay at citizenM San Francisco Union Square, you'll be centrally located in San Francisco, just a 3-minute walk from Union Square and 11 minutes by foot from Moscone Convention Center. .This hotel is 0.4 mi (0.7 km) from San Francisco Museum of Modern Art and 1.5 mi (2.4 km) from Oracle Park.

What's nearby

  • Union Square - 3 min walk - 0.3 km
  • San Francisco Museum of Modern Art - 8 min walk - 0.7 km
  • Moscone Convention Center - 11 min walk - 1.0 km
  • Oracle Park - 3 min drive - 2.5 km
  • Lombard Street - 4 min drive - 2.8 km

Getting around

  • Market St & 4th St Stop - 2 min walk
  • San Francisco Station - 19 min walk
  • San Francisco Intl. Airport (SFO) - 30 min drive

Restaurants

  • ‪Cable55 - ‬3 min walk
  • ‪Kin Khao - ‬3 min walk
  • ‪King Of Thai Noodle - ‬2 min walk
  • ‪Caffé Central - ‬2 min walk
  • ‪Burger King - ‬2 min walk

About this property

citizenM San Francisco Union Square

Central hotel with a 24-hour fitness center connected to a rail/subway station in San Francisco
CitizenM San Francisco Union Square offers 195 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 195 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with premium bedding. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a communal living room.
Enjoy a meal at canteenM or snacks in the hotel's coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPad
  • IPod dock
  • LED TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM San Francisco Union Square Hotel
citizenM San Francisco Union Square San Francisco
citizenM San Francisco Union Square Hotel San Francisco

citizenM San Francisco Union Square Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 979 out of 1230 reviews
Rating 8 - Good. 183 out of 1230 reviews
Rating 6 - Okay. 43 out of 1230 reviews
Rating 4 - Poor. 15 out of 1230 reviews
Rating 2 - Terrible. 10 out of 1230 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Stayed 3 nights in Oct 2024

10/10 Excellent

sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at a very convenient location, near Union square and from many others point of interest. The room is super clean and very modern, everything is controlled with an iPad. The bed is very comfortable. My room had several issues with the key but the staff was super nice and helpful. I can really recommend this hotel, it’s amazing for the price and the staff is really awesome! I will definitely come back!
Stayed 1 night in Dec 2024

10/10 Excellent

Chao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Gerson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the staff, specially the red headed woman (sorry forgot her name) who helped us on check-in, she was very helpfull.
Stayed 5 nights in Dec 2024

10/10 Excellent

Edward

Stayed 2 nights in Oct 2024

10/10 Excellent

Maryam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, cozy, and perfect, with an excellent location and outstanding staff.
Stayed 5 nights in Dec 2024

6/10 Okay

Carlton

Travelled with group
Liked: Cleanliness, staff & service
The hotel room was very small, the hotel site stated room with a city view, no such room. I had to switch hotels to be more comfortable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place!
Stayed 3 nights in Dec 2024

8/10 Good

Miyako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hip hotel filled with pop art!
Great location, hip interior, pop-art filled spacious lounge area, and smart design. We stayed in Times Square in NYC last year, and we did staycation in San Francisco. We love this hotel. It lifts our spirit!
Stayed 1 night in Dec 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, the customer service is top notch. Everyone is so kind and helpful. The rooms are spotless and creatively designed. 24 hour security keeps us safe. And the area surrounding the hotel has so many shops and restaurants and everything. It was a pleasure to stay here and look forward to returning.
Stayed 4 nights in Dec 2024

10/10 Excellent

Oleksii

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome experience for my first time being there Me and my girlfriend went together And the size of room was more than enough for 5 days Loved the food and serving Definitely go to rooftop to see the view
Stayed 4 nights in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Alnoor

Liked: Cleanliness, property conditions & facilities
Small rooms
Stayed 2 nights in Dec 2024

10/10 Excellent

Huelison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Dec 2024

10/10 Excellent

Arturo, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
It is not for everyone. It is just Perfect for me. I travel one week per month; I have stayed in over 100 hotels, and CitizenM is just what I need: a clean, comfortable, modern, very small hotel room. I stayed at a CitizenM in Schiphol, in The Netherlands, and I will never forget it. They are what a hotel should be. Beware: the room is the width of the bed. And, you Control everything from an iPad.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eva

Stayed 3 nights in Dec 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
When we arrived the gentleman who helped checked us in was perfect. Courteous, patient just amazing. Our flights were canceled this was a last minute stay he have us a great welcome offered us water. It felt great and like I was being well taken care of.
Stayed 1 night in Dec 2024

10/10 Excellent

RUTH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place
Stayed 1 night in Dec 2024

10/10 Excellent

Laetitia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Elisabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is very quiet and simple to get around. Hotel overall was nice and clean, room was nicely organized and clean when arrived.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anayssa

Stayed 1 night in Nov 2024

8/10 Good

Bradley

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Ernesto and the bartender were both great
Stayed 1 night in Dec 2024

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024