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Hard Rock Hotel Vallarta - All Inclusive

4.5 star property

Photo gallery for Hard Rock Hotel Vallarta - All Inclusive

Exterior
5 bars/lounges, 2 poolside bars, swim-up bar
On the beach, beach cabanas, beach umbrellas, beach towels
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Suite, 2 Bedrooms, Ocean View (Rock with Personal Assistant)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Hot tub

Explore the area

Map
Paseo de los Cocoteros 19, Villa 8, Bahia de Banderas, Riviera Nayarit, Nuevo Vallarta, NAY, 63732
  • Vallarta Adventures
    ‪2 min drive‬
  • Nayar Vidanta Golf
    ‪3 min drive‬
  • Nuevo Vallarta Beach
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪18 min drive‬

Room options

View all photos for Rock Royalty Ocean view Double beds

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Rock Royalty Ocean view Double beds

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Deluxe Room, 2 Double Beds

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Partial Ocean View King

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Deluxe Partial Ocean View King

  • 43 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms, Pool View (Family)

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Deluxe Room, 2 Bedrooms, Pool View (Family)

  • 69 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Ocean View (Rock with Personal Assistant)

Suite, 2 Bedrooms, Ocean View (Rock with Personal Assistant)

Suite, 2 Bedrooms, Ocean View (Rock with Personal Assistant)

  • 195 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Deluxe Room, 1 King Bed, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Rock)

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Suite, 1 Bedroom (Rock)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double Beds

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Deluxe Partial Ocean View Double Beds

  • 43 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Deluxe Room, 2 Double Beds, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (PURE WELLNESS)

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Deluxe Room, 2 Double Beds (PURE WELLNESS)

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Diamond)

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Room, 1 King Bed, Ocean View (Diamond)

  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Rock Royalty Ocean view king

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Rock Royalty Ocean view king

  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Velas Vallarta Suites Resort All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.5 out of 5, Wonderful, (1002)
The price is NZ$761
for 1 room
includes taxes & fees
2 May - 3 May
Velas Vallarta Suites Resort All Inclusive

About the area

Nuevo Vallarta

When you stay at Hard Rock Hotel Vallarta - All Inclusive in Nuevo Vallarta, you'll be on the beach, within a 5-minute drive of Bay of Banderas and Vallarta Adventures. .This all-inclusive property is 1.4 mi (2.3 km) from Nayar Vidanta Golf and 1.4 mi (2.3 km) from Nuevo Vallarta Beach.

What's nearby

  • Vallarta Adventures - 2 min drive - 1.8 km
  • El Tigre Golf Club - 2 min drive - 2.0 km
  • Nayar Vidanta Golf - 3 min drive - 2.3 km
  • Mayan Palace Nuevo Vallarta Golf Course - 3 min drive - 2.4 km
  • Nuevo Vallarta Beach - 5 min drive - 2.4 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 18 min drive

Restaurants

  • ‪Kabah Sushi Bar - ‬7 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Copán Sunset Sky Bar - ‬10 min walk
  • ‪Tulum Restaurant - ‬1 min drive
  • ‪Ciao - ‬3 min walk

About this property

Hard Rock Hotel Vallarta - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Hard Rock Hotel Vallarta - All Inclusive offers 362 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 49-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

A health club and complimentary bicycles are featured at the property. 2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Treat yourself to a stay in one of the 362 individually decorated guestrooms, featuring indoor private hot tubs and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 2 hot tubs, and a health club. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at The Market, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 5 bars/lounges, or 2 poolside bars. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:30 AM.
The Market - This buffet restaurant specializes in international cuisine.
Frida - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Zen - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Ciao - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Open daily.
Ipanema - This steakhouse specializes in Brazilian cuisine and serves dinner only. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Volleyball

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Frida
  • Ipanema
  • The Market
  • Zen

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 2 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Books
  • Children's pool
  • Designer stores
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Pickleball
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 1000 per person (roundtrip)
  • Airport shuttle fee per child: MXN 1000 (roundtrip), (from 4 to 17 years old)
  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

All inclusive Hard Rock Hotel
Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta All inclusive
Hard Rock Vallarta
Vallarta Hard Rock Hotel
Hard Rock Vallarta
Hotel Hard Rock Hotel Vallarta Nuevo Vallarta
Hotel Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta Nuevo Vallarta
Hard Rock Hotel Vallarta All inclusive
Hard Rock Hotel
Hard Rock
Hard Rock Hotel Vallarta All Inclusive
Hard Rock Hotel Vallarta All Inclusive All-inclusive property
Hard Rock Hotel All Inclusive All-inclusive property
Hard Rock Hotel All Inclusive
All-inclusive property Hard Rock Hotel Vallarta - All Inclusive
Hard Rock Hotel Vallarta - All Inclusive Nuevo Vallarta
Hard Rock Hotel Vallarta
Hard Rock Vallarta Inclusive

Hard Rock Hotel Vallarta - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 529 out of 1006 reviews
Rating 8 - Good. 252 out of 1006 reviews
Rating 6 - Okay. 121 out of 1006 reviews
Rating 4 - Poor. 48 out of 1006 reviews
Rating 2 - Terrible. 56 out of 1006 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Derek

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Logan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish, the service at this resort is exceptional, and the staff goes above and beyond to ensure your stay is unforgettable. Diana had everything prepared for our arrival and checked in with us throughout the stay, ensuring every detail was perfect. The resort itself is immaculate, the food is outstanding, and the entertainment team truly stands out. A special shout-out to Kevin, Georgia, and Ash from Entertainment, who created an experience like no other. Gregorio and Morgan kept us refreshed poolside during the day, and when evening arrived, Manuel took over at the Sun Bar, making sure our night was just as enjoyable. Their dedication and hospitality made our trip truly special.
Stayed 7 nights in Jan 2025

10/10 Excellent

Enrique

Liked: Cleanliness
Stayed 5 nights in Dec 2024

10/10 Excellent

Melissa Fay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, would definitely return and bring our kids next time too.
Stayed 7 nights in Jan 2025

8/10 Good

Mirella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
view that our room was nice but late at night once the music started at the sunbar was loud the music stop at 1am.
Stayed 3 nights in Jan 2025

6/10 Okay

cory, st.albert

Travelled with partner
It’s to divided, they only cater to the members,
Stayed 7 nights in Jan 2025

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience I would do it again
Stayed 3 nights in Jan 2025

10/10 Excellent

Gerald

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked most everything. There was one night we ordered room service and it never showed up. Also, it was very loud in this section where we stayed all night. Would love to come back though.
Stayed 7 nights in Jan 2025

8/10 Good

Andreea

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Good family friendly hotel with 2 great pools and located on a sandy swimmable beach
Stayed 7 nights in Dec 2024

10/10 Excellent

Omar Hodoyan, Jamul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had an amazing staff. They were kind and helpful, everyone rushed to help us in any way. The beach was very peaceful but the party was awesome!!! They have super fun events every night for the whole family and adults. New year eve party was fantastic and unforgettable. Very happy with Hard Rock experience, will definitely return.
Stayed 4 nights in Dec 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buffet food was average
Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Stayed 4 nights in Jan 2025

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind of on the louder side in general. But the food and staff were great making the whole week we stayed there totally worth it. I’d stay there again.
Stayed 7 nights in Dec 2024

2/10 Terrible

Joe Albert

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Trying to find a place to sit by the pool is almost impossible as they allow guest to put there stuff on chairs and leave them unattended for hours let alone the staff putting a number of chairs for there Legendary guest and not being used, food was limited and not all that good, rooms were of an older age and not kept up, air conditioner didn’t keep the room cool enough and made it feel humid. I highly highly NOT recommend this place, Hard Rock Puerto Vallarta was a big disappointment.
Stayed 5 nights in Jan 2025

6/10 Okay

Mauricio

Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Highly recommend.
Stayed 8 nights in Dec 2024

6/10 Okay

Levi Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very nice friendly resort. Promised a credit for hotel extras and excursions. Read fine print. Found out after even booking excursions at the hotel it was only available for the spa...
Stayed 7 nights in Dec 2024

8/10 Good

Lian Fa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun activities. I like how no reservations were required for the restaurants, you just had to wait. Portion sizes in most of the restaurants were small so you need to order several dishes. Some of the shows were good. Service was pretty good but not excellent. The buffet needed more food options.
Stayed 5 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hard Rock Vallarta - #1!

Hard Rock Vallarta will always be our go to in PVR. The music, the activities, the food, the drinks, the room, the beach….all phenomenal!! Special call out to Isrreal who went out of his way to take care of us around the pool, to Samuel who is someone we alway look forward to seeing when we visit and not to mention his amazing team that always takes the best care of us. I seriously can’t say enough! Stay here!
Stayed 3 nights in Jan 2025

10/10 Excellent

Brad

Stayed 7 nights in Dec 2024

6/10 Okay

Vilma

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
My expectations as it is a hard rock hotel were not met. We have been too smaller all inclusive resorts that definitely had more amenities and better food options. Most if not, all of the restaurants had buffets and not many à la carte options. I will say that bell boy, reception staff, spa staff and servers gave us amazing service. The Host, how ever all seemed to hate their jobs and were rude. We had made a reservation for New Year’s Eve for 13 people when we went up to the restaurant, they had our party down for eight people instead. They had a table already sat outside of the restaurant to accommodate for New Year’s Eve event. They didn’t seem to like their table and requested a table inside instead. Although their reservation was at the same time as ours, and they had already been sat, they moved them inside the restaurant and sat us outside where the other table didn’t wanna be. Host or manager for Frida Restaurant who ever she was was very rude. That is all. It wasn’t horrible, but I did have higher expectations for Hard Rock.. I will say Karla and Monica gave my husband and I amazing massages during our stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Benjamin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the staff, friendly helpful. Clean lots of fun things to do.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jesse

Stayed 3 nights in Dec 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious, the views were gorgeous.
Stayed 6 nights in Dec 2024

10/10 Excellent

PATRICIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024